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The check in person was awful and rude and purposely changed our room to a out of service room that was disgusting stinks and had nothing in it because it was a unkept room and we have 2 children with us 8 and 12 I asked to switch rooms and the person that answered phone was super rude and asked ...
Chose this hotel because it was close to the Staples Center for a ball game, less than one block. It is close to the beach but no view of the beach and more walking than I wanted to do to get there. It was close to all other places we wanted to see. My only problem was that I think everyone should ...
First rate. Good work, Peter Zen. Excellent downtown locacation.
we stayed at the Ace because we were going to the Grammy's. The rooms are spacious and very comfortable. The staff are friendly and helpful. The location is a bit gritty, but we found great restaurants and shops nearby and a wonderful farmer's market. If you want something historic and away from ...
From the courteous and professional staff to the clean, comfortable rooms and amazing amenities, I have to say this was the best hotel stay I've ever had. Would definitely stay again.
I like this place and have been going here for the rooftop for the past 5 years. It is a boutique hotel with open bathtub. Which can be fun, but I do not recommend for families or old-fashioned couples. If you are young and are ready to grab drinks on rooftop or in downtown area and DO NOT care about ...
We had an amazing time at The JW Marriott LA Live. Steps away from The Staples Center with lots of things going on. The hotel restaurants and staff were awesome. I will stay at this hotel when I come back.
This was a smallish (compared to typical hiltons), lovely, historic hotel right in the middle of fun, walkable neighborhood). Front desk staff, Joanie, was especially welcoming & helpful. Service was great & staff was friendly & professional. Our room had a great view. The rooftop terrace with whirlpool ...