4 Star Hotels in Miami, FL

My first impression of the hotel was great! They greeted us very warmly and immediately escorted us to our room to sign in (nice touch!). We also got a mini welcome cocktail. The room (a manor villa) was beautiful and beautifully appointed (with a live orchid in the living room!). While the staff are all incredibly warm and friendly, not all of them are very efficient. I had to call the hotel three times before arriving to get restaurant reservations made, each time being told that it would ABSOLUTELY get done (but the restaurants recommended were excellent) and in the end, we had reservations at two different places for the same night, which I had to straighten out. We ordered room service one morning and then never again. Not that there was anything wrong with the food. No one ever picked the tray up. I even called to request tray pick-up - twice. Instead it sat outside our room and the milk soured. Service in the restaurant was great and the food is fabulous. The cocktails are inventive and delicious and the wine list is reasonable and well-edited. The interior of the hotel is also beautiful. The weirdest part of the stay was maid service. We prefer to save water and not have the linens and towels changes during short stays. Despite this, the maid removed the washcloths from one bathroom and didn't replace them (no harm, we just took them out of the OTHER full bath) and for some reason, the top sheet was removed from the bed and not replaced. This happened on our last full day and we didn't notice until we got in bed, so we didn't bother to complain. Overall, a good start, but still needs some work to come up to snuff.

I had a great stay at the hotel, however my experience with the club LIV was not so great, someone stole my Iphone 5, literally took it out of my bag, and when i walked up to the police officer I was informed this happens at least twice every night. This is was very disappointing that the venue doesn't do anything about such things happening. 

My husband and I stayed at the Shore Club recently and had a great time! The pool scene was great, with wonderful drinks and music (although I suggest reserving chairs early in the morning on the weekends)! The only complaint is that the walls are thin in the rooms, you can hear noise at all hours. It is definitely the place to stay if you like night life! Nobu was great also!

Loved the hotel. The staff was amazing. And I am going to stay here again when ever possible.

nice hotel very convieniently located in south beach walking distance to everything. 

The Hotel is above & below a high-rise office building, so the lobby is on the 25th floor & the Concierge & car pick-ups are on the first floor. Rooms are above & below the lobby. Once you figure out how to take 2 elevators up & down, it's a bit less confusing. Room (a double) was quite roomy, & bathroom was huge, w/ separate tub & separate glassed-in shower. Large sink counter-top. The towels were longer than me! Wonderfully comfortable beds. Newspaper at door in A.M. In-room dining was very nice, served by friendly waiter w/ a fresh flower on the table & a heating box below to keep entree warm while eating your salad/appetizer. As with every other hotel room, the lighting could be brighter. One particular young lady at the Concierge desk was won- derful - so helpful. A chosen tour picked me up at the Hotel. Valet parking is $45 a day but what was nice was that you could park your own car in their lot for $25 for 24 hours. If you don't take car in & out each day this is the way to go. If you do take car out, you're re-ticketed each time & it would cost less to valet. (All parking is plus taxes). Hotel is in Financial District & there are some restaurants down there, but not much else to do. It overlooks the bay, which is beautiful.

It was so dark you couldn't help but think you were in a DREAM! Lol! No seriously, even tho I we could've used a little more light at certain times, the dim atmosphere kept us in a romantic mood the entire time we were there! And even tho I didn't care to partake, the complimentary champagne offer upon our arrival was the nicest of any hotel I have ever stayed in. And valet? We never had to wait on our vehicle. The staff was amazingly friendly and helpful. The dream was perfect. We will definitely be back! Thanks so much!

The staff at the Palms Hotel and Spa warmly greeted my husband and I with a smile whether it was to get our towels for the pool, to order food, or to grab a cab. They were extremely accommodating. Furthermore, the food was fresh and healthy. Our meals were cooked to perfection and each course arrived timely. The grounds at the Palms Hotel and Spa were clean and well manicured. Our spa experience was fantastic and we were very pleased with our room and exercise facility. We will certainly return with our kids as it's very kid friendly.