See all properties

The Ritz-Carlton New York, NoMad

5.0 star property
5-star luxury hotel near Madison Square Park

Choose dates to view prices

Photo gallery for The Ritz-Carlton New York, NoMad

Club Suite, 1 King Bed, Non Smoking | Living area | Flat-screen TV
Reception
Rooftop terrace
Frette Italian sheets, premium bedding, down comforters, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Pet friendly

Explore the area

Map
25 WEST 28TH STREET, New York, NY, 10001
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Club Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Double Room, 2 Double Beds, Non Smoking

  • 498 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Double Room, 2 Double Beds, Non Smoking

  • 499 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Non Smoking

Superior Double Room, 2 Double Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Double Room, 2 Double Beds, Non Smoking

  • 499 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

  • 800 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Club Room, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed (Mobility Accessible, Tub)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Non Smoking

Penthouse, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Penthouse, 1 Bedroom, Non Smoking

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Club Suite, 1 Bedroom, Non Smoking

  • 800 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse, 2 Bedrooms, Non Smoking (View)

Penthouse, 2 Bedrooms, Non Smoking (View) | Living room | Flat-screen TV

Penthouse, 2 Bedrooms, Non Smoking (View)

  • 1800 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed (Hearing Accessible)

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living room | Flat-screen TV

Club Suite, 1 Bedroom, Non Smoking

  • 800 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Club Room, 2 Double Beds, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Club Room, 2 Double Beds, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 800 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Non Smoking (View)

Penthouse, 2 Bedrooms, Non Smoking (View) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Penthouse, 2 Bedrooms, Non Smoking (View)

  • 1800 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Room amenity

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Club Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 500 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Double Room, 2 Double Beds (Hearing Accessible)

  • 498 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 799 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 1 Double Bed, Non Smoking

  • 1410 sq ft
  • Sleeps 8
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 1 Double Bed, Non Smoking

  • 1300 sq ft
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | Flat-screen TV

Club Suite, 1 King Bed, Non Smoking

  • 2100 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lounge

Sonder by Marriott Bonvoy Henri on 24 Apartments Chelsea

Manhattan
  • Free WiFi
  • Air conditioning
  • Gym
  • Extra beds/cribs
4.1 out of 5, Very Good, 197 reviews
The price is $210
$180 nightly
$210 total
Total includes taxes and fees
Jun 30 - Jul 1
Sonder by Marriott Bonvoy Henri on 24 Apartments Chelsea

About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Park and Empire State Building. Also, Madison Square Garden is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Empire State Building - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 16 min walk - 0.9 miles
  • Broadway - 16 min walk - 0.9 miles
  • Grand Central Terminal - 18 min walk - 1.0 mile

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬2 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

The Ritz-Carlton New York, NoMad

5-star luxury hotel near Madison Square Park
The Ritz-Carlton New York, NoMad offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. Spa services, a terrace, and laundry facilities are also featured at the luxury The Ritz-Carlton New York, NoMad. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 250 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
The Ritz-Carlton New York, NoMad offers 250 accommodations with safes and complimentary newspapers. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Terrace/patio

The Langham, New York, Fifth Avenue

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,004 reviews
$634 nightly
The price is $733
Jul 2 - Jul 3
Total includes taxes and fees
The Langham, New York, Fifth Avenue

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 85 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 to 60 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 60 per person
  • Valet parking fee: USD 85 per night
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Ritz Carlton York, Nomad
The Ritz Carlton New York NoMad
The Ritz-Carlton New York, NoMad Hotel
The Ritz-Carlton New York, NoMad NEW YORK
The Ritz-Carlton New York, NoMad Hotel NEW YORK

Frequently asked questions

How close is The Ritz-Carlton New York, NoMad to the airport?

The Ritz-Carlton New York, NoMad is 9.1 mi (31-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton New York, NoMad?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton New York, NoMad on Jun 29, 2025 start from $796.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton New York, NoMad have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton New York, NoMad.

How close is The Ritz-Carlton New York, NoMad to the beach?

This hotel is 19.1 mi (48-min drive) from Coney Island Beach.

Does The Ritz-Carlton New York, NoMad offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton New York, NoMad, but full breakfast is offered for a fee of between USD 15 and 60 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at The Ritz-Carlton New York, NoMad?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at The Ritz-Carlton New York, NoMad?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Ritz-Carlton New York, NoMad?

Free parking is not available at this hotel. Valet parking is available for USD 85 per night.

Does The Ritz-Carlton New York, NoMad have a pool?

The Ritz-Carlton New York, NoMad does not have a pool.

Does The Ritz-Carlton New York, NoMad have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine, brunch, and light fare.

Does The Ritz-Carlton New York, NoMad have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, where you can enjoy body scrubs, deep-tissue massages, and aromatherapy.

How close is The Ritz-Carlton New York, NoMad to downtown New York?

The Ritz-Carlton New York, NoMad is 2.4 mi away from New York.

The Ritz-Carlton New York, NoMad Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 4 out of 32 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Braxton

Traveled with partner
Fantastic
Stayed 1 night in Mar 2025

10/10 Excellent

jayini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and beautiful property
Stayed 3 nights in Jan 2025

10/10 Excellent

Monika, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the room,the breakfast on top floor is excellent,the one downstairs not so much.
Stayed 5 nights in Dec 2024

10/10 Excellent

Philip

Stayed 2 nights in Jun 2024

10/10 Excellent

kevin

Stayed 1 night in Jul 2024

2/10 Terrible

Yitzchok

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi, Mclean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooftop restaurant and its proximity to things in nyc.
Stayed 2 nights in May 2024

10/10 Excellent

Salvatore

Stayed 3 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. What more can I say.
Stayed 2 nights in Feb 2024

2/10 Terrible

Camron

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tiny room Restaurant wasn’t good. Staff were rude
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazinggg stay. The Ritz staff is fantastic. I’ll definitely be returning!
Stayed 3 nights in Dec 2023

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

It was wonderful stay as usual , and special thanks to the bell man Mr Nizam , was very helpful as usual
Stayed 2 nights in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in NYC.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, beautiful room the staff is friendly!
Stayed 1 night in Oct 2023

10/10 Excellent

George

Stayed 8 nights in Jul 2023

2/10 Terrible

JIN YOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities
The staffs are not nice. This hotel is $1600 per night hotel and they supposed to be nice. Especially the door man
Stayed 4 nights in May 2023

10/10 Excellent

Mona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

darlene

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Sungmi

Stayed 1 night in Aug 2024

10/10 Excellent

Sungmi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sungmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Masateru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語が全く通じなくて苦労しました。
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

Nanni

Disliked: Staff & service, property conditions & facilities
Una vergogna
Stayed 1 night in May 2024