HGU New York

4.0 star property
4-star luxury hotel near Empire State Building

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Photo gallery for HGU New York

King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Terrace/patio
Front of property
Fireplace
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Empire State Building and Madison Square Park. Also, Macy's is within half a mile (1 km) and Chrysler Building is within 2 miles (3 km).

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 8 min walk - 0.5 miles
  • Madison Square Park - 8 min walk - 0.5 miles
  • Chrysler Building - 13 min walk - 0.7 miles

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Sweetgreen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Moono - ‬1 min walk

About this property

HGU New York

4-star luxury hotel near Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

How close is HGU New York to the airport?

HGU New York is 8.6 mi (25-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at HGU New York?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at HGU New York on Nov 30, 2025 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HGU New York have an airport shuttle?

Airport shuttle services are not available at HGU New York.

How close is HGU New York to the beach?

This hotel is 19 mi (46-min drive) from Coney Island Beach.

Does HGU New York offer free breakfast?

Free breakfast isn’t provided at HGU New York, but continental breakfast is offered for a fee of USD 25 for adults and USD 25 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at HGU New York?

No, there is no casino at this hotel, but Resorts World Casino (18-min drive) is nearby.

What time is check-in at HGU New York?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at HGU New York?

Free parking is not available at this hotel. Valet parking is available for USD 60 per night.

Does HGU New York have a pool?

HGU New York does not have a pool.

Does HGU New York have a restaurant?

Yes, there is a restaurant on site.

Does HGU New York have a spa?

There are no spa services available at this hotel.

How close is HGU New York to downtown New York?

HGU New York is 2.6 mi away from New York.

Reviews

HGU New York Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 1012 reviews
Rating 8 - Good. 251 out of 1012 reviews
Rating 6 - Okay. 143 out of 1012 reviews
Rating 4 - Poor. 71 out of 1012 reviews
Rating 2 - Terrible. 49 out of 1012 reviews

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Very small. And difficult to move around. But still decent. The windows did not block the sounds from the street.
Stayed 3 nights in Sep 2025

6/10 Okay

Sultana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was noisy, loud, thry forgot to clean our room and give us fresh towels. I had to ask for towels. There is no available ice for beverages.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was a little small but it was beautiful

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

HGU=Horrible. Grifters. Unprofessional.

The WORST hotel experience in my 70 years on this planet. The front desk person on the AM of my second day was worse than rude and totally unprofessional. She refused to release my partner’s car which had been valet parked the day before without being given a claim ticket. My partner had to call the police to get her car. I was about to leave for the US Open for the day when I was told that I was being kicked out and had to find other accommodations. I was uninvolved in the car argument but was nevertheless kicked out. Needless to say this ruined my US Open experience and 3 day/2 night visit to NYC. I had previously stayed here several times before without incident. Until the staff is replaced with competent people who understand customer service and adhere to the notion that “the customer is ALWAYS right” no sane person should ever patronize this abomination of a hotel
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.
Stayed 4 nights in Aug 2025

6/10 Okay

Quinn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & decent size for one person. Bed was comfortable & lots of pillows available. Bathroom was well stocked & had plenty of towels available. Cleaning staff did a great job of cleaning while I was out for the day. When I dropped my bags off on check in day the women working was very friendly. I dropped bags off around 2pm and was told my room would be ready at 4pm which wasn’t a problem as that was the time the booking said. When I arrived back at 4:10 was told my room was not ready. When I asked about 4pm check in the man looked at me like I had 3 heads. Room was not ready to check in until 4:45pm which is frustrating as I had an event at 5:30 that I had to prepare for. The same women who took my bags on check in day stored them for me on check out day. She was great to deal with.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked all the boxes

This may be my new favourite hotel in NY. Generously sized room, insulated from street noise, friendly and helpful staff, well decorated, and centrally located. It ticked all of the boxes!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Aug 2025

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to midtown/greenwich village/Nomad, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Meilany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.
Stayed 6 nights in Aug 2025

2/10 Terrible

Dawn

Traveled with family
Disliked: Staff & service

Over charged card.

They overcharged the card they demanded at check in. they said there would just be a 200 dollar hold on the card but they ran it with the extra charge. Then they ran the extra charge again, Then they charged us for a robe that was left on the hook in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

simo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, for a 1st time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

luz

Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 2 nights in Aug 2025

10/10 Excellent

Ondrej

Stayed 1 night in Aug 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
Clean but old
Stayed 3 nights in Jul 2025

10/10 Excellent

Betsy

Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location for my visit to my daughter. It was a straight shot just 5 min walk up the street to her apartment. My room was small but clean & comfortable. I will be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel. The rooms are pretty spacious for being in Manhattan, and the bed was big and comfortable. It was also thoroughly cleaned daily. Although we only went up once, the rooftop with views of the Empire State was nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2025