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The Pilgrm Hotel

3.0 star property
3-star hotel near Hyde Park

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Photo gallery for The Pilgrm Hotel

Reception
Property video
Small Single | Premium bedding, in-room safe, iron/ironing board, free WiFi
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
25 London Street, London, England, W2 1HH
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Place, Oxford Street
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Large

Large | Premium bedding, in-room safe, iron/ironing board, free WiFi

Large

8.2 out of 10
Very good
(30 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium

Medium | Premium bedding, in-room safe, iron/ironing board, free WiFi

Medium

7.0 out of 10
Good
(38 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

Small | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small

7.4 out of 10
Good
(16 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single

Small Single | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small Single

7.6 out of 10
Good
(7 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Bunk

Bunk | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Oxford Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 6 min walk - 0.4 miles
  • Marble Arch - 13 min walk - 0.7 miles
  • Oxford Street - 5 min drive - 1.5 miles
  • Kensington High Street - 6 min drive - 1.5 miles
  • Buckingham Palace - 10 min drive - 1.9 miles

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪146 Pad - ‬1 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Sawyers Arms - ‬1 min walk

About this property

The Pilgrm Hotel

3-star hotel near Hyde Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in a common area and a water dispenser.

This 3-star London hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

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Point A Hotel - Paddington
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
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Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

How close is The Pilgrm Hotel to the airport?

The Pilgrm Hotel is 12.7 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Pilgrm Hotel?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on Dec 1, 2025 start from $148.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pilgrm Hotel have an airport shuttle?

Airport shuttle services are not available at The Pilgrm Hotel.

Does The Pilgrm Hotel offer free breakfast?

Free breakfast isn’t provided at The Pilgrm Hotel, but cooked-to-order breakfast is offered for a fee of GBP 18.50 for adults and GBP 18.50 for children. It's available every day from 7:30 AM to noon.

Is there a casino at The Pilgrm Hotel?

No, there is no casino at this hotel.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Pilgrm Hotel?

Free parking is not available at this hotel.

Does The Pilgrm Hotel have a pool?

The Pilgrm Hotel does not have a pool.

Does The Pilgrm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Pilgrm Hotel have a spa?

There are no spa services available at this hotel.

How close is The Pilgrm Hotel to downtown London?

The Pilgrm Hotel is 2.1 mi away from London.

Reviews

The Pilgrm Hotel Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 307 out of 709 reviews
Rating 8 - Good. 222 out of 709 reviews
Rating 6 - Okay. 103 out of 709 reviews
Rating 4 - Poor. 48 out of 709 reviews
Rating 2 - Terrible. 29 out of 709 reviews

Reviews

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small hotel with close proximity to Paddington Station. A bit quirky with crazy access to rooms - even using the elevator there are several stairs and fire doors to contend with. The small rooms are really small so not great if you have a lot of luggage. However I really lovely this hotel and there is a nice coffee bar in the entrance hall.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mick, Bellevue

Disliked: Cleanliness, staff & service, property conditions & facilities
In my experience, this is an overrated property and question the authenticity of of the hotel being 4 Star. This is not better than the Hilton across the street. I'm sharing my Google review too. Even a week later, I'm still surprised at how over rated and over priced this hotel is. No one should pay more than $200 / 150 pounds for a large room at this place. No business travelers should stay here. Anyone over 35 shouldn’t stay here. Anyone from North America shouldn’t stay here. I paid $270 USD for a room that smelled of garbage plus smoke from the alley. No air conditioning or climate control. The bathroom fan was broken and disgusting. This place is in my top 3 worst hotels ever. I was debating between the Hilton and this hotel. The Hilton was $30 more. What a mistake. I question the 5 star reviews as legitimate. Maybe they are a bunch of 20 somethings that don’t know any better. Relight now I’m listening to some drunk guy singing in the alley. Even had a homeless looking guy piggybacking into the hotel when I came in. I am not a door man. There is no front desk. It’s more like a dormitory with an RA to greet you. This place is barely two steps up from a hostel. The elevator didn’t even go to the floor the room is on. It is not accessible. If you can't carry all your luggage up a flight of Victorian-era steps, then don't stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Stayed 1 night in Jul 2025

6/10 Okay

Consuelo, Seattle

This place does NOT have air conditioning. Not sure how I missed that when booking but very important to know. They do have a fan and you can request a second. Room was very small and there was lipstick on my pillow - I assume from last guest. It was close to the tube station, however.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Anthony Devadarssen Nitish

Liked: Cleanliness, staff & service, amenities
The food and service was excellent. The staff top class. The only issue was how hot it got and the noise. There is no soundproofing between the rooms and you can clearly hear other guest talking or the noise outside the busy area.
Stayed 7 nights in Jul 2025

4/10 Poor

Vicky

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor service

Great we arrived and got early check in. The lift was broken so had to carry cases up two flights of stairs. No iron in the room so asked if one could be brought up.( had to do this twice with two different people and still no iron was brought to the room for the whole stay) The room didn’t have AC it was like an oven( standing fan blowing hot air) No coffee/or tea making facilities in the room. Very disappointed and had no sleep for the two nights we were there. Would not book this hotel again. Shame great location.
Stayed 2 nights in Jul 2025

4/10 Poor

MIchael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor and disappointinf

Lift was not working, the outdoor bar- which is the main highlight on the website was closed and lift was out of order. Had to carry my luggage.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smaller than a student’s box room

We completed an online form prior to check in and were allocated a check in time of 2.30pm. We arrived at 2.45pm as our train was late and were told that check in was from 3pm, which meant we had to wait as our room wasn’t ready. We feel that that the advertising on the website makes the hotel look a lot better than it is and is false. We booked a medium-sized room at a cost of £274. This in itself is very expensive considering the size of the room we were given. It was absolutely tiny and difficult to move around in. Breakfast was poor and took a very long time to arrive. All of these things meant that our stay was not enjoyable at all. Our stay was for a special occasion which was completely ruined. We looked at lots of hotels in London but chose this one based on their advertising.
Stayed 1 night in Jul 2025

6/10 Okay

Miss J P

Traveled with family
Liked: Cleanliness

Okay

Could only check in online even though there with a staff member. No tea or coffee in the room. No air conditioning. Slow service at breakfast
Stayed 1 night in Jul 2025

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Room comfort
I stayed at a nearby hotel that charged 30% less for a larger room with better service. Hence my disappointment with this hotel, which is also a weird building design and layout
Stayed 1 night in Jul 2025

6/10 Okay

A D M

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

james

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Owen

Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, room comfort

Average stay

Hotel was ok, weird system for check in just with people on a laptop in the front of the hotel. Which was abit difficult when people were checking in and out. Staff were nice and breakfast food was good. Just a shame the room as incredibly hot, the room was at the back of the hotel so was in direct site of the apartments behind. There is a smoking area for the pub below at the back. Then also there was building work that stared at 7am on Saturday and Sunday. Stay was ok but abit gutted about the noise levels and how warm the rooms were after spending quite a lot of money for a 2 night stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Pilgrm!!! Staff was extremely kind and helpful. The whole vibe was super cool and we loved the food at the restaurant. also and the staff couldn’t have been friendlier!!
Stayed 1 night in Jun 2025

10/10 Excellent

ailsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely welcoming staff. Bottles of water and a candle provided! Room was quite hot but otherwise good
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Wouldn't Return

Getting in touch with the staff was nearly impossible. They agreed to cancel my reservation early due to how disappointed I was with the accommodations, but Hotels.com was never able to reach them to confirm. There was no air conditioning during a major London heat wave—while I understand this may be common, it should have been clearly stated in the listing. Additionally, although they allowed my friend’s two dogs to stay for one night, they reversed the decision the following day, forcing us to move hotels. I would not stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer, Wyckoff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay in this little hotel with plenty of personality. It’s quirky and one has to be expecting that. The staff are wonderful- smiling, easy to reach and helpful. We were a bit concerned that there was no air conditioning but they supplied us with two fans and room temp was fine. The breakfast was delicious- I wish we had included it in our booking. And it’s super convenient to Paddington station, just half a block,so easy to reach from LHR and easy to get around London. Plus close to Hyde Park through a stretch of Bayswater, and to Little Venice. Quite pleased we stayed there and would come again. I would advise booking the larger rooms as the small and medium are small.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute, clean, nice bathrooms. Lounge area is nice to hang and get work done in. Cafe downstairs is a great coffee and pastry stop. And so close to the Underground and Paddington station you could practically get anywhere.
Stayed 2 nights in Jun 2025

6/10 Okay

Maisha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025