Have had the pleasure of staying at this Edwardian beauty of a hotel countless times over some fourteen years, once living in the hotel for six weeks straight. Caveat emptor (especially to fellow Americans): rooms in London hotels are small -- and the Grand Royale's are as well. But on other fronts: the historic beauty of the hotel inside and out; its well-trained, responsive staff working under gifted General Manager Nema DaSliva); its cleanliness; its breakfast (brilliantly run by Manuela and Carmen); its location (directly across from Kensington Gardens and a stone's throw from three tube lines), grocery stores, a laundry, and numerous restaurants (including Jeremy King's superb new eatery, "The Park," right around the corner -- the hotel is unbeatable. Yes, a renovation is needed, but the hotel's worn gentility is part of the charm. At the front desk, Hazel, Maureen, and others too numerous to name, are friendly and helpful -- and quick to remediate any problem. Finally, the rates are extremely reasonable. If you want perfection, go to the Dorchester for massive rates per night. If you want a communal ambience and great people, go to the Grand Royale. Cannot wait to return!