Explore top 2026 5 Star Hotels in Houston Heights

"I got there early waited 3 hours to check in and then at check in time was told my room wasn’t ready so I had to wait another 9 hours I was not checked into my room til almost 10:30 at night "

"Excellent customer service and very clean property!"

"Great location, my room door didn’t close properly, it closed but it didn’t “seal” so I could all the noise from elevators. A/C super loud, bathtub handle were loose, empty soap container, Coffe machine broken with a used coffee pod inside. I won’t come back here"

"Doubletree, location, staff and amenities were AMAZING "

"The room was clean and spacious, but we could hear a lot of noise from the neighboring rooms and the room above us, which made it hard to sleep."

"The hotel was pretty nice, great area with lots of places to walk to for shopping and dining. Could use some updating. The carpet, couch and tub looked well worn and almost dirty. "