travelocity Verified Review
"We enjoyed the proximity to the beach and the balcony overlooking the promenade and beach. Room setup was awkward with the refrigerator located in a cabinet. There was no room service to replace towels or coffee items or collect trash due to Covid concerns. Signs in the room advised to call for any items needed. When we called, we were advised to come to front desk for items needed. I asked what to do about dirty towels and was advised to leave in hall and they are collected every half hour. They sat there overnite. Trash in room was not collected and also no separation for recyclables (which we did on our own). Overall the hotel is very nice. Parking attendants were very helpful....Hotel Staff is nice and helpful as well!
Hotel restaurant was very good - we had dinner there 1 nite.
So there are some concessions to be made in regard to Covid changes when it comes to housekeeping. We understand restrictions..however we were there for 4 nites and feel there should have been a drop location set up on each floor for used towels and for trash. We did see housekeeping but think it was only for when guests had checked out. For noise...the hotel was quiet ....there was a band playing at grandstand area on promenade, but they were done at 10:30 so no issue..and it was end of summer so not likely to be a regular thing"
A verified traveler from Clifton Heights stayed at DoubleTree by Hilton Virginia Beach Oceanfront South
