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Hilton Vacation Club Oceanaire Virginia Beach

3.5 star property
3.5-star beachfront hotel near First Landing State Park

Choose dates to view prices

Photo gallery for Hilton Vacation Club Oceanaire Virginia Beach

On the beach
Property video
In-room safe, desk, laptop workspace, iron/ironing board
42-inch flat-screen TV with cable channels, TV
Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3421 Atlantic Ave, Virginia Beach, VA, 23451
  • Pacific Avenue
    ‪1 min walk‬
  • Virginia Beach Boardwalk
    ‪2 min walk‬
  • Neptune Statue
    ‪3 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪27 min drive‬

Room options

View all photos for 1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS

1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS | Living area | 42-inch flat-screen TV with cable channels, TV

1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS

9.4 out of 10
Exceptional
(14 reviews)
  • 798 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM OCEAN FRONT 1 QN ACC TUB

42-inch flat-screen TV with cable channels, TV

1 BEDROOM OCEAN FRONT 1 QN ACC TUB

8.0 out of 10
Very good
(2 reviews)
  • 640 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM OCEAN FRONT QUEEN SUITE

1 BEDROOM OCEAN FRONT QUEEN SUITE | In-room safe, desk, laptop workspace, iron/ironing board

1 BEDROOM OCEAN FRONT QUEEN SUITE

8.8 out of 10
Excellent
(5 reviews)
  • 640 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Ocean View 2 Dbls

In-room safe, desk, laptop workspace, iron/ironing board

Studio Ocean View 2 Dbls

  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Ocean Vw 2 Doubles Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio Ocean Vw 2 Doubles Kitchenette

8.4 out of 10
Very good
(19 reviews)
  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 BEDROOM OCEAN FRONT 1 KG 1 QN 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

3 BEDROOM OCEAN FRONT 1 KG 1 QN 2 DBLS SUITE

  • 1470 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for Studio Premier Ocean View 2 Doubles

In-room safe, desk, laptop workspace, iron/ironing board

Studio Premier Ocean View 2 Doubles

9.0 out of 10
Wonderful
(4 reviews)
  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for STUDIO OCEAN VIEW 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO OCEAN VIEW 2 DOUBLES

8.0 out of 10
Very good
(9 reviews)
  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 BEDROOM OCEAN VIEW 1 KG 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN VIEW 1 KG 2 DBLS SUITE

7.2 out of 10
Good
(9 reviews)
  • 980 sq ft
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Double Beds

View all photos for 2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • 1118 sq ft
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Double Beds

View all photos for STUDIO OCEAN FRONT 2 DOUBLES

In-room safe, desk, laptop workspace, iron/ironing board

STUDIO OCEAN FRONT 2 DOUBLES

8.4 out of 10
Very good
(16 reviews)
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Premier Ocean Front 2 Doubles

In-room safe, desk, laptop workspace, iron/ironing board

Studio Premier Ocean Front 2 Doubles

8.6 out of 10
Excellent
(10 reviews)
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Ocean VW 2 Doubles

In-room safe, desk, laptop workspace, iron/ironing board

Studio Ocean VW 2 Doubles

  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE PLUS

In-room safe, desk, laptop workspace, iron/ironing board

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE PLUS

  • 980 sq ft
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Corner Ocean Front 2 Doubles

In-room safe, desk, laptop workspace, iron/ironing board

Studio Corner Ocean Front 2 Doubles

7.0 out of 10
Good
(2 reviews)
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Ocean View 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio Ocean View 2 Double Beds

  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Ocean View 2 Doubles

In-room safe, desk, laptop workspace, iron/ironing board

Studio Ocean View 2 Doubles

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 BDRM OCEAN FRONT PENTHOUSE 1KG 1 QN 2 DBLS

In-room safe, desk, laptop workspace, iron/ironing board

3 BDRM OCEAN FRONT PENTHOUSE 1KG 1 QN 2 DBLS

  • 1505 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Queen Sofa Bed, 1 Queen Bed and 2 Double Beds

View all photos for 2 Bdrm Ocean Front Suite 1kg 1qn W/lg Balcony

In-room safe, desk, laptop workspace, iron/ironing board

2 Bdrm Ocean Front Suite 1kg 1qn W/lg Balcony

  • 980 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for 2 BDRM OCEAN FRONT 2 KINGS ACC ROLL IN SHOWER

42-inch flat-screen TV with cable channels, TV

2 BDRM OCEAN FRONT 2 KINGS ACC ROLL IN SHOWER

  • 1165 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bdrm Ocean Front 2 Kg Suite W/sofabed

In-room safe, desk, laptop workspace, iron/ironing board

2 Bdrm Ocean Front 2 Kg Suite W/sofabed

10.0 out of 10
Exceptional
(1 review)
  • 1165 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for 1 Bdrm Ocean View King Suite Acc Tub

In-room safe, desk, laptop workspace, iron/ironing board

1 Bdrm Ocean View King Suite Acc Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ocean View Kg Acc Roll-in Shwr

In-room safe, desk, laptop workspace, iron/ironing board

1 Bdrm Ocean View Kg Acc Roll-in Shwr

  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

View all photos for 1 Bdrm Ocn Vw King Hearing Access

In-room safe, desk, laptop workspace, iron/ironing board

1 Bdrm Ocn Vw King Hearing Access

7.0 out of 10
Good
(4 reviews)
  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Ocean View King Suite

1 Bedroom Ocean View King Suite | In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Ocean View King Suite

9.2 out of 10
Wonderful
(11 reviews)
  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ocean View Qn Acc Roll in Shwr

In-room safe, desk, laptop workspace, iron/ironing board

1 Bdrm Ocean View Qn Acc Roll in Shwr

  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for 1 BDRM OCEAN VW KING HEARING ACCESSIBLE

In-room safe, desk, laptop workspace, iron/ironing board

1 BDRM OCEAN VW KING HEARING ACCESSIBLE

  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED

1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED | Living area | 42-inch flat-screen TV with cable channels, TV

1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED

8.0 out of 10
Very good
(19 reviews)
  • 640 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Virginia Beach

On the beach.At this Northeast Virginia Beach hotel, you'll be well placed to visit Virginia Beach Boardwalk and Pacific Avenue, both within a 5-minute walk. Resort Beach and Pacific Place are also within half a mile (1 km).

What's nearby

  • Pacific Avenue - 1 min walk - 0.0 miles
  • Virginia Beach Boardwalk - 2 min walk - 0.1 miles
  • Neptune Statue - 3 min walk - 0.2 miles
  • Neptune's Park - 3 min walk - 0.2 miles
  • Virginia Beach Convention Center - 3 min drive - 1.5 miles

Getting around

  • Virginia Beach Station - 2 min drive
  • Norfolk Intl. Airport (ORF) - 23 min drive

Restaurants

  • ‪Catch 31 - ‬4 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Murphy’s Irish Pub - ‬6 min walk
  • ‪Ray Ray's at the Mayflower - ‬2 min walk
  • ‪Pocahontas Pancake House - ‬2 min walk

About this property

Hilton Vacation Club Oceanaire Virginia Beach

3.5-star beachfront hotel near First Landing State Park
Hilton Vacation Club Oceanaire Virginia Beach offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. You can enjoy a drink at the pool bar. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Hilton Vacation Club Oceanaire Virginia Beach. You'll have access to the outdoor pool and health club at a partner property.

This 3.5-star Virginia Beach hotel is smoke free.

  • 189 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
Hilton Vacation Club Oceanaire Virginia Beach offers 189 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Languages

English

Similar properties

On the beach, beach bar

Hilton Vacation Club Ocean Beach Club Virginia Beach

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,045 reviews
$308 nightly
The price is $357
Aug 3 - Aug 4
Total includes taxes and fees
Hilton Vacation Club Ocean Beach Club Virginia Beach

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 28.75 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Oceanaire
Oceanaire Resort Hotel
Oceanaire Resort Hotel Virginia Beach
Oceanaire Virginia Beach
Oceanaire by Diamond Resorts
Hilton Vacation Club Oceanaire Virginia Beach Hotel
Hilton Vacation Club Oceanaire Virginia Beach Virginia Beach

Frequently asked questions

How close is Hilton Vacation Club Oceanaire Virginia Beach to the airport?

Hilton Vacation Club Oceanaire Virginia Beach is 18.2 mi (23-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does Hilton Vacation Club Oceanaire Virginia Beach have an airport shuttle?

Airport shuttle services are not available at Hilton Vacation Club Oceanaire Virginia Beach.

How close is Hilton Vacation Club Oceanaire Virginia Beach to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hilton Vacation Club Oceanaire Virginia Beach offer free breakfast?

Hilton Vacation Club Oceanaire Virginia Beach does not offer free breakfast.

Is there a casino at Hilton Vacation Club Oceanaire Virginia Beach?

No, there is no casino at this hotel.

What time is check-in at Hilton Vacation Club Oceanaire Virginia Beach?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Vacation Club Oceanaire Virginia Beach?

Free parking is not available at this hotel.

Does Hilton Vacation Club Oceanaire Virginia Beach have a pool?

Hilton Vacation Club Oceanaire Virginia Beach features an indoor pool, an outdoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Hilton Vacation Club Oceanaire Virginia Beach have a spa?

There are no spa services available at this hotel.

How close is Hilton Vacation Club Oceanaire Virginia Beach to downtown Virginia Beach?

Hilton Vacation Club Oceanaire Virginia Beach is 0.6 mi away from Virginia Beach.

Hilton Vacation Club Oceanaire Virginia Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Liked: Cleanliness, amenities, property conditions & facilities
My ocean view suite was NOT ocean view as advertised. Went to front desk and they said that is the 3rd partys fault because they advertise how they want. The only ocean view rooms are called ocean front. They did nothing about it just told me to contact who I booked thru. Travelocity did nothing not even got back to me.
Stayed 6 nights in May 2025

2/10 Terrible

Jamie

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice. The room, the staff, the nearby restaurants. Just great! Will definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fairen

Stayed 2 nights in Apr 2025

10/10 Excellent

Keneisha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was wonderful
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanita

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommended

Stay for our anniversary ❤️ and had a blast. The pool was great. The property was well maintained. Every form of customer service was excellent. Even the Valet was cool 😎
Stayed 3 nights in Apr 2025

8/10 Good

Sparkle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great view of the ocean
Stayed 1 night in Apr 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Marvin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For the price I thought it would be better
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was there was only 1 elevator working.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service

Great for families!

We love Oceanaire!! London, with valet, was such a huge help with unloading and getting two toddlers, a very pregnant mother, grandmother and our family to the room! Front desk ladies were very nice! Loved our room and can’t wait to return!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Susan

Traveled with family
Disliked: Amenities, property conditions & facilities
Elevators not working and dirty. First room was dirty had to move. Second room was ok. Water not hit enough and took a while to get towels
Stayed 4 nights in Mar 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We drove 11 hours and had emailed the property upon leaving our house that we would like to have early check in (something that’s never been a problem previously). Upon arrival we were told that our room was not ready and didn’t end up getting checked in until 4pm. The parking is a block away but thankfully the property gives you a pass to park free in the garage. The property is beautiful, although it does not state that the pool on site is 21 , which was disappointing for my child. However, there is a pool next door to use. There was issues with one of the elevators so it took ages to get to/from floors. The staff was amazing though!
Stayed 3 nights in Mar 2025

8/10 Good

LISA, Hebron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. Check-in was quick and easy. The only inconvenience was that one of the elevator wasn't working. So it take a longer to get back and forth to our room.
Stayed 4 nights in Mar 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service
The staff was helpful. My poor rating on service was the balcony wasn’t accessible. The elevators didn’t work. Was stuck on our floor for a while before using the employee elevator and sometimes the steps. Then only one elevator worked the rest of the time which was constantly congested. We spent alot of money to stay there. This is not how to treat guests. No maid service either.
Stayed 3 nights in Mar 2025

6/10 Okay

Sandra

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was very nice and helpful. The wall decor at front desk was dated and falling off. The front entrance was very small and felt dated. The only indoor pool was only 21 and up and it didn’t advertise that on the hotel listing. Parking was 2 blocks away. Only two elevators and always a wait. The biggest issue was that the room although clean smelled like rotten fish the entire weekend. The two bedroom suite was more like two adjoining rooms with the door in between being broken at the latch like someone broke into it. We stayed in 626A/626B. The view from this room however was awesome.
Stayed 2 nights in Mar 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Natasha

Stayed 2 nights in Mar 2025

8/10 Good

Monte

Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Stayed 1 night in Jan 2025

10/10 Excellent

FRANKLIN, RICHMOND

Stayed 3 nights in Mar 2025