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Boardwalk Resort and Villas

3-star property
1601 Atlantic Ave, Virginia Beach, VA 1-855-201-7819
4.2 out of 5
Very good!
See all 24 travelocity Reviews

"The room is spacious and the view of the beach is majestic!! The front desk staff was very welcoming. Plan to return with the whole family. " More

By a verified traveler on Tue 07 Mar 2023

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Hotel Description

3-star beachfront hotel near Virginia Beach Fishing Pier

On the beach

With a stay at this Northeast Virginia Beach hotel, you'll be steps from 17th Street Park and John Wareing Monument. Virginia Beach Fishing Pier and Beach Mall Shopping Center are also within half a mile (1 km).

Fitness center

This hotel features an indoor pool and a gym. Enjoy the spa tub and perks like free self parking and free WiFi. A business center, express check-out, and laundry facilities are also on offer.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$129* Per night/room Apr 9 - Apr 10

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Suite Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Boardwalk Resort and Villas ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Boardwalk Resort and Villas

Everyone (9) Couples (2) Family (11)
4 out of 5
.

Posted by on Mar 23, 2023

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Comment from Hotel Management

Mar 23, 2023 by -Boardwalk Resort & Villas

Thank you so much for your feedback. We are glad to see that you enjoyed your stay.

5 out of 5
The room is spacious and the view of the beach is majestic!! The front desk staff was very welcoming. Plan to return with the whole family.

Posted by , from Clarksville on Mar 7, 2023

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Comment from Hotel Management

Mar 8, 2023 by -Boardwalk Resort & Villas

Thank you so much for your feedback! We are so glad to see that you enjoyed your stay. We hope to se you again soon!

5 out of 5

Posted by on Feb 26, 2023

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Comment from Hotel Management

Mar 19, 2023 by -Boardwalk Resort & Villas

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The property is nothing like the pictures. Very dated and smelly. We had visited the property when new and the pics were probably taken then but a decade plus later it's under new management and its a dump with a great view of the beach... Checked out after one day and was charged for the entire stay. On checkout I saw the charge and was assured after a long conversation that I would get a refund for the remainder of the stay "in 2-3 weeks". After no refund they now say they aren't going to refund... Shoddy place with shady staff and crooked policies. STAY AWAY

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 14, 2022 by -Boardwalk Resort & Villas

We would like to first apologize for the inconvenience you experienced during your stay. Here at Boardwalk our goal isn't just to meet expectations but to exceed them and we would like to apologize for falling short on that. We hope that you give us another chance in the future.

2 out of 5
The property does have great views of the ocean. The free guest laundry and kitchen in the rooms are also nice. We chose this property for the kitchen and the gym. We were not notified that the gym was closed before we arrived. We were told that the pool was closed. When we asked the front desk person about our options to find another place to stay that would be more convenient, she kept going back to talk to the manager. The manager would never come out and talk to us. We stayed because we couldn't find another place. At no time were we offered any compensation whatsoever for the inconvenience. We were able to use the gym and pool of a sister property a mile away. Overall the place is ok....just not very hospitable.

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 14, 2022 by -Boardwalk Resort & Villas

We would like to first apologize for the inconvenience you experienced during your stay. Here at Boardwalk our goal isn't just to meet expectations but to exceed them and I would like to apologize for falling short on that. We do thank you for baring with us while we try to get the pool and fitness center back up in working order. We hope that you give us another chance in the future.

1 out of 5
Air conditioner didn’t work when we checked in. We asked to get it repaired and they said somebody would be right up, nobody ever showed. We asked again in the afternoon and somebody did come up but just said the fans we’re working and they would call a technician. We stayed two days, never seen the technician that was supposed to come. Talked to the manager at checkout and was told there was nothing they could do to help us out since we booked through Travelocity. We stayed here for two nights in a two bedroom Suite and paid over 2k to be there. We certainly expected a cool room to go back to but I guess nobody else felt it was very important. Very disappointed to say the least.

Posted by on Jul 17, 2022

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Comment from Hotel Management

Aug 27, 2022 by -Danielle

We are so sorry to see that you didn’t enjoy your stay. Here at Boardwalk Resorts we strive to ensure that our guests, members, and Owners enjoy their stay with us. I would like to sincerely apologize for dropping the ball. We hope you enjoy your day.

5 out of 5
The property is located right on the Boardwalk, very close to highway, east to locate and walkable to many restaurants, shops, and amusement. The view of the beach is amazing high floors are see the dolphins easily with beautiful sunrise and sunset. The room we had this time 1102 could use some bathtub fresh caulking, the black mold was visible, the water doesn’t drain fast and properly while in the shower. The bedroom mattress felt like cardboard with a thin layer of 2 centimeters of cushion. The amount of space is very easy to move about in the one bedroom suite. The televisions are small and older model serves the purpose but expectations are higher for “resort price”. The pool area appeared outdated. The maintenance staff seemed unhappy which reflects either dislike for job or how they maybe treated by upper management. Bonuses are helpful especially to show more appreciation for them. The parking garage is small but serves it purpose. The overall price and fees aren’t worth the value.

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 21, 2022 by -Danielle

We are so glad to hear that you enjoyed your stay. I do apologize for the issues you experienced in your room. We will take care of these issues as soon as possible. We hope to see you again soon.

4 out of 5

Posted by on Mar 7, 2022

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5 out of 5
Everyone was very friendly and accommodating! The suite that we were in was amazing. This is definitely somewhere I will keep on my list to stay next time we’re in Virginia Beach. The only thing is they’re under renovations but that didn’t bother me because I know good things are coming. The toilet in the suite was very loose off the floor. Probably due to some of the renovations but they said they would take look into it and take care of it immediately. Inconsequential To the quality of our stay.

Posted by , from Lynchburg on Mar 4, 2022

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5 out of 5
Nothing

Posted by on Jan 28, 2022

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About the Boardwalk Resort and Villas

Location 1601 Atlantic Ave, Virginia Beach, VA 23451

Property Features

Boardwalk Resort and Villas offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Boardwalk Resort and Villas also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. This 3-star Virginia Beach hotel is smoke free.

  • 106 guestrooms or units
  • 11 levels
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Virginia Beach Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Boardwalk Resort and Villas offers 106 accommodations with washers/dryers and safes. 32-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not offer daily housekeeping.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Long-term renters welcome

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 28.75 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Phone calls
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boardwalk Resort Hotel
  • Boardwalk Resort Hotel & Villas
  • Boardwalk Resort Hotel & Villas Virginia Beach
  • Boardwalk Villas Virginia Beach
  • Boardwalk Resort Hotel Villas Virginia Beach
  • Boardwalk Resort Hotel Villas
  • Boardwalk Hotel Virginia Beach

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.