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Hotel Description

4.5-star luxury hotel near Tokyo Metropolitan Government Building, connected to a shopping center

City center stay

Within a 10-minute walk of this Shinjuku hotel, you'll find Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 4 restaurants, an indoor pool, and an outdoor tennis court. Traveling on business? Take advantage of the 21 conference rooms, 24-hour business center, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 830 guestrooms also offer 24-hour room service and LCD TVs with digital channels. WiFi, wired Internet, and minibars are also available.

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 2 Twin Beds, Tower

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Business Lounge Access, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Tokyo ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Tokyo

Everyone (1) Couples (1)
5 out of 5
nice place. Clean, and good location. Staff is helpful as well.

Posted by on Oct 9, 2019

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5 out of 5

Short visit

Pros: I'm a diabetic, so I like having a refrigerator for my insulin. I also noted that a hospital was next door, but I never heard the ambulances.
Cons: More seats in the lobby, or outside to use while waiting for the shuttles.
Location: It's located in Shinjuku. It's a 10 min walk to the station, and a free shuttle. A park, grocery store and nice restaurants are nearby.
I decided to visit Tokyo on a whim; after a horrendous flight involving flight cancellations, flight delays, misconnections and lost baggage... it was a relief to check into the hotel with no problems. The concierge was excellent in giving me directions to the shuttle and department stores where I could buy the necessities. The lobby staff spoke English and were very polite when I tried to speak Japanese. I was surprised by the size of the room, it was larger then I expected for Tokyo. My only complaint is that I happened to see the message light when my luggage was finally delivered. I would have also liked to have heard the phone ring. The hotel restaurants are expensive but I recommend the Sunday brunch! I opted for that before I left for the airport and left stuff. I have Hilton Honors so I did have free wireless internet connection in my room. I will most likely return here.

Posted by , from Boston, MA on Jul 6, 2015

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Property Features

As a guest of Hilton Tokyo, you'll find an indoor pool, an outdoor tennis court, a 24-hour fitness center, and complimentary bicycles. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 10032 square feet (932 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Tokyo. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 4.5-star Tokyo hotel is smoke free.

  • 1 building
  • 830 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 2 bars or lounges
  • 10032 sq ft of conference space
  • 932 sq m of conference space
  • Built in 1984
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (74.6 km / 46.4 mi)
  • Train station: Shinjuku Station (1.3 km / 0.8 mi)
  • Metro station: Tochomae Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Tokyo offers 830 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Marble Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Junisoh - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Metropolitan Grill - This steakhouse specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Zatta - This bar serves lunch and dinner. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a 24-hour fitness center, and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional meal fees apply to children when sharing existing bedding.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7258.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3114 for adults and JPY 1894 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 7258.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Tokyo
  • Hilton Tokyo
  • Tokyo Hilton
  • Hilton International Shinjuku
  • Hilton Tokyo Hotel
  • Hilton Tokyo Hotel Shinjuku
  • Hilton Tokyo Shinjuku
  • Shinjuku Hilton
  • Hilton Tokyo Hotel
  • Hilton Tokyo Tokyo
  • Hilton Tokyo Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.