For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Shiodome hotel, you'll find Ginza Six and Ginza Graphic Gallery. Ginza Wako Building and Kabuki-za Theatre are also within 2 miles (3 km).
Full-service spa, fitness center
A full-service spa, 2 restaurants, and a fitness center are all featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 270 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include free wired Internet, refrigerators, and minibars.
Park Hotel Tokyo ratings based on 24 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Park Hotel Tokyo
Everyone (3)Couples (1)
4 out of 5
Posted by a verified traveler on Oct 17, 2019
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4 out of 5
Good English speaking staff and well connected to train stations
Posted by a verified traveler on Sep 16, 2019
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5 out of 5
We stayed in one of the Artists Rooms, it was very beautiful and unique. The staff mentioned our pervious stay and welcome us back. The one thing negative is the bar & restaurant doesn’t stay open past 10 pm, so night cap to finish a wonderful evening in Tokyo.
Posted by a verified traveler on Mar 31, 2019
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5 out of 5
Tokyo Tower View
Fabulous view of Tokyo city lights and watching trains moving endlessly from 33 rd floor was quite nice. Room was very good size. Clean and hotel staffs are extremely friendly and helpful. Some art works in the room was pretty and calming.
Posted by TravelerAZ, from Chandler, AZ, USA on Jun 30, 2018
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2 out of 5
Quite a beautiful hotel. Falls apart because of staff. Not very welcoming, but super enthuiastic for you to check out by noon. To the point of being rude. English skills are quite awful. Art rooms are great, but all rooms are small.
Posted by Dave, from USA on Apr 15, 2018
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Comment from Hotel Management
Apr 24, 2018
by Park Hotel Tokyo
Thank you very much for choosing Park Hotel Tokyo for your recent stay in Tokyo and for taking the time to write us a feedback. However, we are sorry to hear that not everything during your stay was to your fullest satisfaction. Please be assured that this does not reflect our service standards and that we will follow up the situation regarding our service you have met with our entire team. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to see our product through the eyes of our guests and is highly valuable to us. We hope that we get the opportunity to welcome you back to our hotel in the future.
4 out of 5
Comfortable with a great view of the Tokyo Skyline
When I booked the vacation through Travelocity, I specified 2 adults and 2 children 9 years and 11 years. Usually the hotel would have 2 queen (or at least double) beds that could comfortably fit the four of us. When we checked into the hotel, the desk clerk looked at the 4 of us and asked, "Four???"
We took a look at the room, and there was no way that even two kids would fit into one of their beds, let alone 2 adults or an adult and a child. There was also no space in the room for a cot. We ended up paying almost full rack rate for an extra room, which erased all savings we had making a booking through Travelocity.
Not the fault of the hotel, but Travelocity should have at least parameters that show that two 3-foot wide beds would not fit a family with 2 kids, even if they are under 12!! Big fail on the part of Travelocity.
The hotel itself is wonderful - great location, comfortable, friendly service, and mostly English speaking staff. At booking, we opted for an upgraded corner room which has huge windows and a great view of the city. The second (expensive) room we got was tiny, had a tiny window, and cramped for two adults.
The hotel is right next to the Shiodome subway station, and walking distance to the much larger Shimbashi station. Food is plentyful within 10mins walk, so we only ate breakfast the first morning at the hotel while orientating ourselves in Tokyo. As the Tsukiji Fish market is just 15 mins walk away, and breakfast there starts at 3am in the morning, jetlagged vacationers will find the Park Hotel Tokyo to be a great location to explore Tokyo from.
Posted by garylk, from Bellevue, WA on Jul 11, 2013
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5 out of 5
The hotel was clean and the staff was excellent
I traveled with my family of 5 and we all enjoyed ourselves. The hotel is centrally located and the staff is very knowledgeable. The breakfast buffet was OK but costs about $20. There is more afordable food at the nearby train station. Also seven eleven two blocks away has excellent snacks.
Posted by lafamilyoffive, from Los Angeles, CA on Jun 28, 2013
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4 out of 5
Good hotel to stay in Tokyo
Pros:Free Internet, Quiet
Nice and clean hotel in Tokyo. Breakfast buffet is $2500 yens (about $30 us ) which is not included. This buffet is more for Asian travelers. Very few options that normally you find in American buffet. There are 2 subway stations close by so traveler can move all over easily.
Posted by Laguna2traveler, from Fort Lauderdale, FL, USA on Sep 17, 2012
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5 out of 5
Yes, you can bring the Kids
Pros:Free Internet, Quiet, great for kids
I stayed here for a week recently. I traveled with my wife and two small children ages 5 and 8. I picked the Park Hotel because of its location and reputation. I was pleased with the room size. Not quite "US Sized" but a Premium Twin was just big enough, had a 32 inch Panasonic with a HDMI input that allowed me to tranquilize the kids with dozens of .mkv movie files. The internet connection (I brought my own LAN to WAN adapter but they will loan you one) was good enough to allow me to make voip phone calls, stream some movies from my Sling Box and download a free game from Steam.
The location is, to my mind perfect. Not as much hustle and bustle and after 1830 hrs, quiet. If you want the silliness, it's a 500 meter walk to Shimbashi JR station and Square and the Ginza is just beyond. Literately attached to the building (Level 3) is the Yurikamome Shiodome Station (You're in Shiodome, dummy) which can take you pilotlessly to Odaiba for some shopping, museums and plenty of room for two kids to run around. In the basement is the Family Mart convenience store (where you will be eating if you try traveling with two bottomless pits) and the subway station.
The much discussed vie de France is located in the Shiodome City Center building (Level three, across the bridge, turn left, down 2 escalators, straight ahead through a pair of really cool rotating doors, viola! You in France!)
We understand that there are many luxury amenities that are available to you here at the Park. I'm sure they are quite nice. However, we chose to hustle ourselves through the lobby with a minimum of fanfare and disturbance. There's a bunch of Tokyo out there to be seen. No matter where they stuff you, the view from your room will make your trip worth it.
And please, for g_ds sake, I don't care HOW hot it is leave the shorts at home men. It's a business area dudes.
Posted by tunagimp, from California on Sep 26, 2011
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4 out of 5
nice place to stay
Pros:Free Internet
Cons:Poor breakfast
we liked this hotel. ok location. we could walk to alot of places. room was decent sized...not too small. bathroom was fine. concierge could have been better. breakfast was pricey...but that is tokoyo. overall very good. d
Park Hotel Tokyo offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Park Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Tokyo hotel.
1 building
270 guestrooms or units
10 levels
2 dining venues
Built in 2003
Bar or lounge
Coffee shop
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Gift shop
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Tokyo (NRT-Narita Intl.) (71.4 km / 44.4 mi)
Train station: Shimbashi Station (0.7 km / 0.4 mi)
Metro station: Shiodome Station (0.4 km / 0.2 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Park Hotel Tokyo offers 270 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Deep soaking tub
Minibar
In-room dining (limited hours)
Flat-screen television
Satellite channels
Refrigerator
Coffee maker
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Slippers
Designer toiletries
Bidet
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
HANASANSHOU - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
TATERU YOSHINO BIS - This restaurant specializes in French cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
ART LOUNGE - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
THE SOCIETY - Onsite cocktail bar. Open daily.
NEWS ART CAFE - This coffee shop serves breakfast and lunch. Open select days.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Spa Services
Thann Sanctuary has 2 treatment rooms. Services include Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.
The spa is open daily.
Swedish massage
Number of treatment rooms 2
Thai massage
Ayurvedic treatments
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 20
Special check-in instructions:
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 8:30 AM to 3 PM. Fees may apply. Contact the property in advance to make arrangements.
A scheduled power outage will take place from January 5, 2021 at 11 PM to January 6, 2021 at 5 AM. Please note that all electrical facilities and the water supply will be out of service during this time.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Front desk staff will greet guests on arrival.
Airport transportation is offered at scheduled times from 8:30 AM to 3 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
UnionPay
Staffed front desk
Parking height restrictions apply
Fees
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: JPY 2800 for adults and JPY 1400 for children (approximately)
Airport shuttle fee: JPY 3200 per person (one-way)
Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
Self parking fee: JPY 2000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Park Hotel Tokyo
Park Tokyo
Tokyo Park Hotel
Park Hotel Tokyo Japan
Park Hotel Minato
Park Hotel Tokyo Hotel
Park Hotel Tokyo Tokyo
Park Hotel Tokyo Hotel Tokyo
You should know
Park Hotel Tokyo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions
There are 2 onsite restaurants, offering options like Japanese cuisine and light fare.
Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.
Park Hotel Tokyo is 44.4 mi (49-min drive) away from the Tokyo (NRT-Narita Intl.) airport, the closest popular airport to the property.
Park Hotel Tokyo does not have a pool.
Pamper yourself with a day at Thann Sanctuary, where you can enjoy Thai massages and Ayurvedic treatments.
Free breakfast isn't provided at Park Hotel Tokyo, but buffet breakfast is offered for a fee of JPY 2800 for adults and JPY 1400 for children. It's available every day from 7 AM to 10:30 AM.
Check-in is from 3:00 PM - midnight.
Park Hotel Tokyo offers an airport shuttle from 8:30 AM to 3 PM, at scheduled times, for a charge of JPY 3200. per person, one-way.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
