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4.8 out of 5

"I liked the area. I was able to find what I needed. With an 88 year old parent, it was was quite crowed and busy. " More

By a verified traveler on Mon 08 Jul 2019

Hotel Description

3.5-star hotel near Shibuya Crossing

City center stay

A stay at this Shibuya hotel places you steps from Shibuya Crossing and within a 10-minute walk of Cerulean Tower. Also, Shibuya Hikarie is within half a mile (1 km) and Yoyogi Park is within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Self parking, a coffee shop, and luggage storage are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 408 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include free wired Internet, refrigerators, and room service.

Semi Double Room Non-Smoking, 13 - 19F

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$181* Per night/room Mar 19 - Mar 20

Excel Single Non-Smoking, 21 - 24F

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premier Double Non-Smoking, 13 - 19F

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quad Room Non-Smoking, 7 - 12F

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

View Twin Non-Smoking, 13 - 19F

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Twin Non-Smoking, 7 - 12F

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Shibuya Excel Hotel Tokyu ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shibuya Excel Hotel Tokyu

Everyone (1) Family (3)
4 out of 5
I liked the area. I was able to find what I needed. With an 88 year old parent, it was was quite crowed and busy.

Posted by on Jul 8, 2019

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5 out of 5
Great location. Plenty do do in the area. Close to train station.

Posted by on Mar 14, 2019

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5 out of 5
EVERYTHING ABOUT THIS HOTEL IS PERFECT! My only concern is the fixed door stopper infront of the closet. I accidentally tripped on it everytime for a few times & almost fell each time. It is such a hazard/fall risk.

Posted by , from california,usa on Apr 27, 2018

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5 out of 5

Great hotel, amazing location! Shibuya is the Best!

I was travelling on the same trip as MarkT (different room) and had a very similar opinion of the hotel, and agree with everything said. We were in rooms that hadn't been remodeled yet, and they were great. The bathroom was small, and the tub was fit for a 5'2" person, but deep. The views and location are the best though. Also we only ate breakfast there, and it was bufet $20, a bit steep. I highly recommend the Shibuya area for staying in Tokyo for a vacation, and this was the best hotel in the area for location, so in a way it might be the best hotel in Tokyo? We visited other areas of Tokyo's that are popular hotel locations, Shinjuku, Ginza, and nothing compares to Shibuya. It has 100 square blocks of little alleys and jammed pack restaurants and clubs and bars. Tokyo has something I've never seen in a city: streets are filled with 5-7 story buildings, and every floor including one or two basement levels has a separate business/bar/club on it. Very dense! And the quality of these places in amazing. This is getting off the hotel topic, but I want to emphasize the great location of this hotel for exploring and having fun! The staff at this hotel, just like most service providers in Tokyo, were 100% obsessed with providing good service, and attentive, and highest quality, etc. There's nothing like it in the West, except at a Four Seasons, and then you know they do it for the money or tips. In Tokyo it's like a religious dedication to quality. And there is no tipping or taxes. So although things are expensive, $* for a beer, it includes the tax and tip. In conclusion: Shibuya Excel = Great hotel in Shibuya!

Posted by on Aug 21, 2007

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5 out of 5

Excellent location, excellent value

I recently spent 7 nights at this hotel and it was a fantastic stay. The location is in the center of the action. If you like to step out smack in the middle of a bustling, lively city, you will love this hotel. It is connected to the ultra convenient Shibuya transit station. You can go anywhere in Tokyo from here with at most one transfer of metro or subway but most trips require no transfer. However there is no need to go anywhere since Shibuya has it all; great restaurants and bars every 40 feet; retail stores everywhere, including the Tokyu department store about 200 feet from the hotel; and tons of fashionably dressed Tokyoites all around you. The hotel is modern and clean with views on the upper floors that will truly impress you. The staff speaks some english, but their core clientele is definetely Japanese businessmen and some families. They are professional and polite and strive to meet your needs. The rooms are being refurbished with completion scheduled for September. The beds are comfortable and the bathrooms are small but maintained well. This is probably not the hotel for a large family, but the single traveler will be very happy at the Shibuya Excel. Overall a very good hotel and a good value.

Posted by on Aug 15, 2007

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About the Shibuya Excel Hotel Tokyu

Location 1-12-2, Dogenzaka, Tokyo, Tokyo-to 150-0043

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square meters) and includes a meeting room. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Shibuya Excel Hotel Tokyu. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Tokyo (NRT-Narita Intl.) (80.3 km / 49.9 mi)
  • Train station: Shinsen Station (1.2 km / 0.7 mi)
  • Metro station: Shibuya Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Shibuya Excel Hotel Tokyu offers 408 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.

Room service is available.

Hotel Policies


  • Check-in time starts at 2 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2851 per person (approximately)
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excel Hotel Tokyu
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.