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Shibuya Excel Hotel Tokyu

4.0 star property
4-star luxury hotel near Shibuya Crossing

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from property
Reception
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(37 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

7.0 out of 10
Good
(2 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.2 out of 10
Very good
(24 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(22 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(52 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(23 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hotel Indigo Tokyo Shibuya by IHG

Shibuya
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 577 reviews
$402 nightly
The price is $443
Mar 10 - Mar 11
All taxes and fees included in total
Hotel Indigo Tokyo Shibuya by IHG

About the neighborhood

Tokyo

City center stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of National Stadium. Also, Tokyo Tower is within 3 miles (5 km) and Tokyo Imperial Palace is within 6 miles (10 km).

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • Hachikō Memorial Statue - 2 min walk - 0.1 miles
  • Shibuya Sky - 3 min walk - 0.2 miles
  • Cerulean Tower - 3 min walk - 0.2 miles
  • Love Hotel Hill - 4 min walk - 0.3 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪カレーショップ C&C - ‬2 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪つばめグリル - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

4-star luxury hotel near Shibuya Crossing
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and concierge services are also featured at the luxury Shibuya Excel Hotel Tokyu. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Restaurant
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

How close is Shibuya Excel Hotel Tokyu to the airport?

Shibuya Excel Hotel Tokyu is 15.3 mi (44-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Feb 26, 2026 start from $221.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shibuya Excel Hotel Tokyu have an airport shuttle?

Shibuya Excel Hotel Tokyu offers an airport shuttle 24 hours a day, on request, for a charge of JPY 3200 per person, one-way.

How close is Shibuya Excel Hotel Tokyu to the beach?

This hotel is 7.5 mi (27-min drive) from Odaiba Beach Park.

Does Shibuya Excel Hotel Tokyu offer free breakfast?

Free breakfast isn’t provided at Shibuya Excel Hotel Tokyu, but continental breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Shibuya Excel Hotel Tokyu?

No, there is no casino at this hotel.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Shibuya Excel Hotel Tokyu?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per night.

Does Shibuya Excel Hotel Tokyu have a pool?

Shibuya Excel Hotel Tokyu does not have a pool.

Does Shibuya Excel Hotel Tokyu have a restaurant?

Yes, there are 2 restaurants on site.

Does Shibuya Excel Hotel Tokyu have a spa?

There are no spa services available at this hotel.

How close is Shibuya Excel Hotel Tokyu to downtown Tokyo?

Shibuya Excel Hotel Tokyu is 4.1 mi away from Tokyo.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1387 out of 1955 reviews
Rating 8 - Good. 393 out of 1955 reviews
Rating 6 - Okay. 111 out of 1955 reviews
Rating 4 - Poor. 31 out of 1955 reviews
Rating 2 - Terrible. 33 out of 1955 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

DAIKI, NEW YORK

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and their service was excellent.
Stayed 4 nights in Jan 2026

8/10 Good

SAYOKO, WEST HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff service. Noise level is high due to its location and bathroom is very small.
Stayed 7 nights in Dec 2025

10/10 Excellent

Katherine

Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was the nicest one we stayed at! Perfect location, clean and actually decent sized room, friendly staff. Our room was even ready before check in (lucky us after a long train day!!!) highly recommend. It’s right in the hub of Shibuya and you can access trains and stores everywhere around.
Stayed 2 nights in Nov 2025

8/10 Good

Tien Luon

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff very good manner and helpful.
Stayed 3 nights in Nov 2025

2/10 Terrible

carey

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room great value
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Great location for the full Shibuya, Tokyu experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Eugene

Traveled with partner
Excellent
Stayed 5 nights in Nov 2025

6/10 Okay

Montserrat

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is very outdated. It is located inside the metro station, so it can be a blessing and a curse. Shibuya Crossing is right outside the hotel but honestly is not as much of an attraction one may think. Hotel rooms are small but fine but youre just paying for the location which isnt even ideal for most tourists.
Stayed 3 nights in Sep 2025

10/10 Excellent

FERRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel experience. The location was perfect, the breakfast was amazing, and the staff went above and beyond. They will forward your luggage to the airport, and I missed the deadline for that, but they found a place that could could get it done in time. I will book this hotel every time i go to Tokyo. Oh yeah, and the view of Shibuya Scramble was terrific.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spectacular! Staff was very accommodating and exceeded my expectations! I will for sure say there again soon! My go to hotel in Tokyo 100% recommend this place. Thank you for making my stay here exceptional!
Stayed 12 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic and room was clean and a nice size.
Stayed 5 nights in Nov 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbeatable location next to train station and crossing. Super clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend staying here in Shibuya! We had the best views of the crossing, incredible location!
Stayed 3 nights in Oct 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Zakhary

Stayed 2 nights in Nov 2025

10/10 Excellent

Pak Loon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great view of the Shibuya Scramble Crossing, nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
spacious
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna Ka Lai

Stayed 5 nights in Oct 2025

10/10 Excellent

Steph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy access to transportation. Rooms are clean and the staff are wonderful, welcoming and thoughtful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyle L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean ! It was a little hard for me to find because this was my 1st time in shibuya, my fault for not knowing! But i really like this hotel im already planning my next trip in 2026 and this is the hotel i will be staying at .
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 4 nights in Nov 2025

10/10 Excellent

Kathleen, Anaheim

Liked: Cleanliness, amenities, property conditions & facilities
Lean room. Great location. Helpful front desk.
Stayed 5 nights in Sep 2025