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4.9 out of 5

"This is a large hotel. And very well run. Check in with quick and semi-automated. There is an awesome huge statue of Godzilla's head you can see fr ... " More

By a verified traveler on Mon 06 Aug 2018

Hotel Description

4-star hotel near Shinjuku Gyoen National Garden

Central Tokyo getaway

Within a 15-minute walk of this Shinjuku hotel, you'll find Golden Gai and Shinjuku Gyoen National Garden. Tokyo Metropolitan Government Building and Meiji Jingu Shrine are also within 2 miles (3 km).

Multiple dining options

This hotel features 14 restaurants and a bar/lounge. WiFi in public areas is free. A coffee shop, a terrace, and a grocery/convenience store are also on offer.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 970 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, refrigerators, and premium bedding are also available.

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$138 per night

Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

(10/1/2019-) Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double with Breakfast, Smoking(separate breakfast charge for 12yrs old and under)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

(10/1/2019-) Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Gracery Shinjuku ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Gracery Shinjuku

Everyone (11) Family (3)
4 out of 5
Best location, close to the train station and restaurants and there’s a 711 on the ground floor. Room was very clean and well appointed. The shower water pressure was just perfect. Only drawback is that late checkout, just one hour, was not free of charge.

Posted by , from Bay Area, CA on May 29, 2019

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5 out of 5
The big Godzilla Head and a special attraction to the hotel

Posted by on May 22, 2019

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Comment from Hotel Management

Jun 9, 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. It is a pleasure to hear that you had a good time when you stayed in our hotel. We will do our best to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future.

5 out of 5
The hotel is gorgeous and the location is just wow! The area is bright and lively to say the least. The rooms are small but the bathrooms are a great size. We suggest to get the breakfast buffets with the package deal but go early or there will be a wait. Hotel is centrally located with a bus going to Shinjuku Train station every couple of minutes for $1.00. At night the area is a bit different but we were usually so tired from our day trips we only hung out in the hotel at night. There is a 24hr 7-11 on the bottom floor as well as close proximity to the DR Zone and Shinjuku station. The cleaning staff is awesome. For us the Gracery was the best choice and we highly recommend this hotel.

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 20, 2019 by Hotel Gracery Shinjuku

Thank you for choosing to stay with us and taking time to write a wonderful review. It is our great honor to receive such a high evaluations from you. Compared with other hotel our hotel provide enough space for the bathroom to relax and experience with taking Japanese style of the bath. We are so glad to hear that you were really satisfied with our guest room. We will try to offer the better service to our guests from now on too. We are looking forward to your next visit. Best regards.

5 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 6, 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. We will do our best to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Sincerely yours.

5 out of 5
This is a large hotel. And very well run. Check in with quick and semi-automated. There is an awesome huge statue of Godzilla's head you can see from the 9th-floor lobby. The room was very clean and well-appointed. The location is excellent. There is a convenience store 1 minute away, and one minute in the opposite direction is a kaiten sushi place where you order from a tablet and the sushi wisks to your table. Very cool. We would stay here again, and recommend it highly.

Posted by , from Atlanta on Aug 6, 2018

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5 out of 5

Hotel Gracery Shinjuku

We had a great stay at this hotel. We loved the convenience of the location, the clean modern feel and amenities, and the staff were extremely helpful and friendly. We were right in the middle of the action and glitz in the Kabukicho neighborhood in Shinjuku, with loads of dining and entertainment options, as well as walking distance to Shinjuku Station. We will stay here again without a doubt.

Posted by , from San Francisco, CA on Mar 23, 2018

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5 out of 5

Nice modern hotel close to the JR/train station.

Location: Near the main Shinjuku station. Close to shopping, restaurants.
Very nice modern hotel. Staff were very helpful and nice. Close to the JR/train station. Child friendly.

Posted by on Jan 16, 2017

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5 out of 5

Great service. Awesome staff! Dusty rooms

We stayed for 8 nights and thoroughly enjoyed our stay. We had a room with twin beds and was a bit worried since we were travelling with 4 suitcases but everything fit nicely without feeling cramped. Nice area with tons of restaurants. I highly recommend taking the airport limousine bus instead of the narita express to get here. The ALB drops you off at shinjuku west station-3 steps away from hotel gracery shuttle bus. Taking the narita express is faster but hard to navigate out of the crazy station with your suitcases. The rooms are nice and clean but very dusty. The air filter near the door was filled with dust and we requested they clean it but it wasn't done. Also no hand soap was provided. We had to run down to 7-11 to get our own. Overall a great stay... just a few improvements needed.

Posted by on Oct 1, 2016

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5 out of 5

Unexpected Godzilla Head!

I did not expect a giant Godzilla head to be on the 8th floor. I am glad I stayed here. Clean and nice place. The staff were helpful and polite. I would stay here again. Shinjuku is a great place to get around Tokyo easily.

Posted by , from Cheongju, South Korea. on Aug 22, 2016

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5 out of 5

Perfect choice.

Pros: location
Cons: nothing
Location: center of it all.
Close to public transportation, easy to find, clean, perfect choice.

Posted by , from Seattle on Jan 18, 2016

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Property Features

There are 14 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Gracery Shinjuku. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 970 guestrooms or units
  • 30 levels
  • 14 dining venues
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Computer for guest use
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Tokyo (HND-Haneda) (23.4 km / 14.6 mi)
  • Train station: Tokyo Seibu-Shinjuku Station (0.3 km / 0.2 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

Hotel Gracery Shinjuku offers 970 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay movies. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Hotel Gracery Shinjuku has 14 restaurants on site.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required

Hotel Names

  • Hotel Gracery Shinjuku
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.