"Everything was wonderful. Location room staff ect. The one thing that really upset myself and my travel companions was parking. They state parking is ... " More
Heart of Tokyo
A stay at this Shinjuku hotel places you steps from Robot Restaurant and within a 10-minute walk of Isetan Department Store Shinjuku. Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building are also within 2 miles (3 km).
Multiple dining options
This hotel features 14 restaurants and a bar/lounge. WiFi in public areas is free. Self parking, a coffee shop, and a terrace are also offered.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 970 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, refrigerators, and premium bedding are also available.
Sep 20, 2019 by Hotel Gracery
Thank you for staying with us. We will try to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.
Sep 28, 2019 by Hotel Gracery Shinjuku
hank you for choosing to stay with us and taking time to write a wonderful review.We are very sorry that we could not offer you the appropriate service and not make you feel comfortable during your stay. We are looking forward to seeing you in the near future
Sep 6, 2019 by Hotel Gracery Shinjuku
Thank you for staying with us. We are glad that you had a good time here. We look forward to see you again.
Jun 25, 2019 by Hotel Gracery Shinjuku
Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to your next visit. Best regards.
Jun 9, 2019 by Hotel Gracery Shinjuku
Thank you for staying with us. It is a pleasure to hear that you had a good time when you stayed in our hotel. We will do our best to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future.
Apr 20, 2019 by Hotel Gracery Shinjuku
Thank you for choosing to stay with us and taking time to write a wonderful review. It is our great honor to receive such a high evaluations from you. Compared with other hotel our hotel provide enough space for the bathroom to relax and experience with taking Japanese style of the bath. We are so glad to hear that you were really satisfied with our guest room. We will try to offer the better service to our guests from now on too. We are looking forward to your next visit. Best regards.
Apr 6, 2019 by Hotel Gracery Shinjuku
Thank you for staying with us. We will do our best to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Sincerely yours.
The property is closed between August 01 and August 31.
There are 14 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Gracery Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Tokyo hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Parking (limited spaces)
Hotel Gracery Shinjuku offers 970 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy Japanese breakfast daily from 7:30 AM to 10:00 AM.
Hotel Gracery Shinjuku has 14 restaurants on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.