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SHIBUYA STREAM HOTEL

4.0 star property
4-star luxury hotel near Shibuya Crossing

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Property amenity
Dining
Exterior
1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(78 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2

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About the neighborhood

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 3 miles (5 km).

What's nearby

  • Shibuya Sky - 2 min walk - 0.1 miles
  • Shibuya Scramble Square - 2 min walk - 0.1 miles
  • Shibuya Hikarie - 3 min walk - 0.2 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Cerulean Tower - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪SUSHI TOKYO TEN - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

How close is SHIBUYA STREAM HOTEL to the airport?

SHIBUYA STREAM HOTEL is 14.8 mi (42-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Dec 1, 2025 start from $210.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SHIBUYA STREAM HOTEL have an airport shuttle?

Airport shuttle services are not available at SHIBUYA STREAM HOTEL.

How close is SHIBUYA STREAM HOTEL to the beach?

This hotel is 7.3 mi (23-min drive) from Odaiba Beach Park.

Does SHIBUYA STREAM HOTEL offer free breakfast?

Free breakfast isn’t provided at SHIBUYA STREAM HOTEL, but buffet breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at SHIBUYA STREAM HOTEL?

No, there is no casino at this hotel.

What time is check-in at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at SHIBUYA STREAM HOTEL?

Free parking is not available at this hotel. Self parking is available for JPY 2800 per night.

Does SHIBUYA STREAM HOTEL have a pool?

SHIBUYA STREAM HOTEL does not have a pool.

Does SHIBUYA STREAM HOTEL have a restaurant?

Yes, there is a restaurant on site.

Does SHIBUYA STREAM HOTEL have a spa?

There are no spa services available at this hotel.

How close is SHIBUYA STREAM HOTEL to downtown Tokyo?

SHIBUYA STREAM HOTEL is 4 mi away from Tokyo.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1024 reviews
Rating 8 - Good. 162 out of 1024 reviews
Rating 6 - Okay. 40 out of 1024 reviews
Rating 4 - Poor. 12 out of 1024 reviews
Rating 2 - Terrible. 16 out of 1024 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Luis Enrique, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Marichelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location So many options for restaurants
Stayed 8 nights in Aug 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location, but tiny rooms

The best location. However, the rooms were very small! One side of the double bed is against the wall and if two people are staying, beware, there are no drawers in the room. You need to hang all your clothes and keep the rest in your luggage. Friendly service and clean. The good outweigh the bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel near everything you need!

An incredibly convenient hotel in the heart of Shibuya! I really enjoyed the amenities bar that had face masks and it became a little ritual at the end of my day to have. One minor nit, for a hotel of this size I would've expected more laundry machines. I stayed up til 1AM to get my laundry done and it really impacted my workday the next day. Otherwise, a great hotel with wonderful amenities and location!
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaohui

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, with a lot of shops and restaurant options downstairs. LOVE IT!
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient and excellent location. Size of room was good for a city like Tokyo. Aircon in lobby could be better especially in the middle of August. It was really very stuffy. Staff was a weird mix, Japanese staff were generally very friendly and helpful. However , there were some other staff that did not smile or were not helpful. I was even being ignored while standing at the front desk.
Stayed 6 nights in Aug 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael, Mercer Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a perfect location. It’s within walking distance of everything in SHIBUYA and is steps away from the SHIBUYA station.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bjoy, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very spacious and a great location.
Stayed 2 nights in Jul 2025

4/10 Poor

Akash

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Denied Breakfast, other guests were still eating

Honestly one terrible experience and everything else was fine. Yes room was small, but that’s standard in a city like Tokyo. paid extra for breakfast which ended at 9:30. I came down at 9:40, had an international flight later in the day. Multiple people (6+) were still eating and all the buffet food was still out. I politely asked that I know I was late but could I just quickly grab a few things since the food was still out and I would eat in my room or on the go as I had a few errands to run. He flat out said no which I felt like was terrible service for a customer who had paid extra for breakfast. Totally understand that I was 10 min late and if staff was closing or cleaning up I would understand. But all the food was literally sitting out, nothing had been picked up and multiple other guests were still being served. I said OK and left because I didn’t have the energy to talk through it, but left a bad taste in my mouth. Best thing about the hotel is the central location to Shibuya station and being in one the most popular parts of Tokyo currently.
Stayed 1 night in Aug 2025

10/10 Excellent

Sukhraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with easy access to restaurants, shopping and train station.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room which is standard for large cities. Bed and pillows were average and it’s a huge facility, lots of rooms. Smallish shared facilities but excellent general location. Staff were friendly and it was clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

junya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robby, Nicholasville

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. Finally a soft bed as most in Asia are rock hard. Very classy hotel in the very best area. It was very hot out so it was great to able to go everywhere inside or shaded.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and a good size, even with our two huge suitcases. Couldn't have asked for a better location in the heart of Shibuya. Directly connected to the station with many lines running off it, getting around Tokyo was so easy. All the main sights of Tokyo were just one straight journey with no need to change. Also one train directly to Kamakura for a day trip too. Would definitely stay here again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Leslie

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Excellent facilities- steam machine to refresh clothes, washing machines and complimentary out of the ordinary toiletries!! Really enjoyed our stay 😍
Stayed 3 nights in Jul 2025

10/10 Excellent

Mitch

Stayed 5 nights in Jul 2025

10/10 Excellent

Quoc Huy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location literally connected to everything, airport transfer train, metro, malls, restaurants, convenience stores etc. Handy when you don't feel like scramble crossing in Shibuya during scorching heatwaves or cold wet weather. The hotel itself is wonderful - clean, characterful atmosphere with rich and tasteful design but don't be fooled by the cool retro theme and fair room rates, this is an upscale hotel, albeit quiet and discreet. Rooms are spacious and well laid out although smart TVs would be nice for longer stays. Breakfast buffet is a really good option too. Staff was very professional and welcoming but that's par for the course in Japan.
Stayed 7 nights in Jul 2025

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sida

Stayed 1 night in Jul 2025