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4.5 out of 5

"Subway station just across from hotel, all subway lines are there. Airport limousine also stop at the hotel , rooms are good size. Lots of shopping an ... " More

By a verified traveler on Mon 17 Oct 2016

Hotel Description

4-star hotel near Nekobukuro

City center retreat

Your stay at this Toshima hotel places you within 2 miles (3 km) of Nekobukuro and J-World Tokyo. Robot Restaurant and Omoide Yokocho are also within 3 miles (5 km).

Multiple dining options

This hotel features 6 restaurants, a bar/lounge, and a 24-hour health club. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Self parking, a coffee shop, and limo/town car service are also offered.

Soaking tubs, free wired Internet

Boasting deep soaking bathtubs, the 807 guestrooms also offer free wired Internet and refrigerators. Room service, free newspapers, and in-room massages are also available.

Small Double Room - Non-Smoking (5-15F)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$139 per night

City View Single Room, Non Smoking (22-23F)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

City View Room, 1 Queen Bed, Non Smoking (22-23F) - Single Use

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City View Room, 1 Queen Bed, Non Smoking (22-23F)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

City View Twin Room, Non Smoking (22-23F) - Single Use

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

City View Twin Room, Non Smoking (22-23F)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Metropolitan Tokyo Ikebukuro ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Metropolitan Tokyo Ikebukuro

Everyone (1)
5 out of 5

Good size room and super convenient location

Pros: Location
Cons: Have a safety deposit box in the room
Location: Shopping, food.
Subway station just across from hotel, all subway lines are there. Airport limousine also stop at the hotel , rooms are good size. Lots of shopping and restaurants in the area, hotel staff are polite ,courteous and helpful. Overall, great stay.

Posted by , from Calgary, AB on Oct 17, 2016

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5 out of 5

Excellent staff, wonderful hotel, great value

This hotel was extremely helpful, excellent quality and inexpensive. Internet was free in the lobby, but to receive it in the room was extra charge.

Posted by , from New Buffalo, MI 49117, USA on Apr 14, 2013

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5 out of 5

We were very happy with our stay here

Pros: Free Internet, Quiet, helpful hotel staff, near train station and shopping area
Cons: expensive hotel restaurant
I was very nervous about my trip and was so relieved once we arrived. The location is perfect. So close to the ikebekuro station, shops and restaurants. The hotel staff was so courteous and eager to help in any way!! I would definitely return to this hotel if I ever travel to Tokyo again. Rooms a little small but very comfortable beds. Disappointed with fee for fitness club but went running instead

Posted by , from Daphne AL on Aug 10, 2012

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5 out of 5

Great value and location and easy access to public transportation

Pros: Close restaurants, Free Internet, Quiet, close access to key railway and subway lines, major department stores nearby, airport bus makes a stop here
Located in the quieter side of the Ikebukuro Station area, the hotel still offers excellent access to major department stores, train and subway stations and eateries. An additional plus is that the Limousine Bus from Narita Airport stops here. My frame of referrence is my previous stay at Hotel Sunroute Plaza Shinjuku. We had two Superior Twin rooms on the 23rd Fl. for eight nights in late October early November. The floor was renovated a few years ago but mine already had stains on the carpet and scuff marks on the wall. Still, the polite cleaning staff does a great job keeping them neat and tidy. The front desk staff , concierge and even the bell(girls) all spoke English. Looking around the lobby, I can tell that the guests are from all over the world. Still there are 'locals' staying here as well as using their wedding and banquet facilities including a 'chapel' on the fifth floor oudoor terrace. If important to you, do specifiy for non-smoking rooms/floors when you book. And if you're tired of looking for places to eat (other that the few pricey hotel restaurants), there are at least four covenience stores (7Elevens, Lawson, Family Mart) within a block of the hotel. The stores carry a bunch of ready-to-eat meals and drinks. Free internet with cable but no wi-fi. Free English newspapers daily. I will recommend this hotel.

Posted by on Nov 22, 2011

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4 out of 5

Very convenient to everything

Pros: Close restaurants
This hotel room was small but very convenient to everything in Ikebukuro. 2-3 minutes from the Ikebukuro train station, very convenient ! I would stay there again.

Posted by , from Hawaii on Feb 8, 2011

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5 out of 5

This hotel is excellent.

Pros: Free Internet, Quiet
This hotel is near JR and shopping mall. The room was clean. Also, it had airport limousine bus stop at this hotel. It was convenience if you have a lot of bags.

Posted by , from Bangkok on Feb 7, 2011

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4 out of 5

This hotel is in the heart of city.

Pros: Close restaurants, Free Internet
Cons: Noisy
This hotel is located in Ikebukuro, and near from everywhere, Subway station, department stores, restuarants and bars!!

Posted by on Feb 7, 2011

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5 out of 5

Hotel Metropolitan

My husband and I stayed here for 6 nights, in one of the more economical rooms, which (and I'm being honest) was a bit smaller than we're used to, but provided more amenities for us than anything back home. Hairbrushes, toothbrushes, tea, teacups and a hotpot, Yukatas, Slippers, razors and more. The staff is very attentive and polite. Most of the staff speaks English, but will also humor you if you want to practice your Japanese. The location is excellent! It's right by the train station, and there are a lot of cute cafes, restaurants and shops around the corner. The only thing I will suggest is not to eat in the hotel unless you have money to burn. I spent * yen (roughly * dollars) on a small cup of coffee. The food in the hotel is extremely expensive, and to be honest, it wasn't anything amazing (it wasn't bad, it just wasn't up to it's price tag). There are so many excellent food choices in Ikebukuro, I would just go out and find something there. They do have A LOT of restaurants in the hotel as well, offering a myriad of choices... and they have little boutiques and a pretty reasonable souvenir shop on the ground floor.

Posted by on May 16, 2010

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3 out of 5

Hotel Metropolitan

Not a bad location, next to Ikekoburo JR line subway station. Hotel is pretty, but tired and nickels and dimes guests to pieces. I know that Tokyo does that anyway, but you have to pay for 5 min in business center pc, health club is $/day; pool is only a lap pool and can't be used by kids (one of the reasons that I booked the hotel.) Hotel staff is very knowledgeable and helpful and has the very infectious politeness. Overall, I'd not recommend this because I think that they weren't truthful in the writeup.

Posted by on Sep 4, 2009

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4 out of 5

Nice hotel, not the greatest location

Loved the hotel. Updated rooms that are very clean and reasonably spacious. Bathroom comes with one of them 'high-tech' japanese toilets. Lots of eateries around. The hotel is very close to Ikebokuru station which is a major hub. But I feel that Shinjuku and Roppongi Hills are better locations for tourists to be based out of.

Posted by on Jun 26, 2008

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About the Hotel Metropolitan Tokyo Ikebukuro

Location 1-6-1 Nishi-Ikebukuro, Tokyo, Tokyo-to 171-8505

Property Features

There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Limo/town car service and a meeting room are available. Public spaces have free WiFi. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. A roundtrip airport shuttle at scheduled times is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 807 guestrooms or units
  • 25 levels
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas


Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge


Self parking (surcharge)


  • Airport: Tokyo (NRT-Narita Intl.) (76.5 km / 47.5 mi)
  • Train station: Shimoochiai station (0.1 km / 0.1 mi)
  • Metro station: Ikebukuro Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Metropolitan Tokyo Ikebukuro offers 807 air-conditioned accommodations with complimentary newspapers and slippers. This Tokyo hotel provides complimentary wired Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Cross Dine - This buffet restaurant serves breakfast, lunch, and dinner.

EST - This restaurant serves lunch and dinner.

OVEST - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

HANAMUSASHI - This restaurant serves lunch and dinner.

KEI-LIN - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Guests under 15 years old are not allowed in the swimming pool or health club.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Additional fees apply to children 4-5 years old for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests booked in Breakfast included rates cannot cancel breakfast. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5940.0 per day.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: There is a surcharge for use of the indoor swimming pool and fitness facility. The fitness facility is closed on the 5th and 20th of every month.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2780 per person (approximately)
  • Fee for wired Internet in public areas: JPY 100 (for 5 minutes, rates may vary)
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 5940.0 per day
  • Facilities fee: JPY 2160 per person, per day and includes use of:

  • - Fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropolitan Tokyo Ikebukuro Japan
  • Hotel Metropolitan Tokyo
  • Hotel Tokyo Metropolitan
  • Metropolitan Hotel Tokyo
  • Metropolitan Tokyo
  • Metropolitan Tokyo Hotel
  • Tokyo Hotel Metropolitan
  • Tokyo Metropolitan
  • Tokyo Metropolitan Hotel
  • Crowne Plaza Toshima
  • Hotel Metropolitan Tokyo Japan
  • Hotel Metropolitan Tokyo Ikebukuro
  • Metropolitan Tokyo Ikebukuro

You should know

  • Hotel Metropolitan Tokyo Ikebukuro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.