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Palace Hotel Tokyo

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Photo gallery for Palace Hotel Tokyo

An outdoor rooftop lounge with a sofa, coffee table, and planters, overlooking a city skyline at night.
A modern interior with a large window, a hanging light fixture, and a sofa set.
A spacious lobby with a reception desk, seating area, and large windows offering a view of greenery.
A bar with a curved counter, a variety of liquor bottles, and a city view at night.
A hotel room with a large bathtub, a bed, a sofa, and a city view.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪1 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Suite Suite room, City view, Non-smoking (Park Suite)

A modern living room with a sofa, coffee table, and chairs.

Suite Suite room, City view, Non-smoking (Park Suite)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Twin room, Non-smoking (Premier Suite Twin)

A hotel room with two beds, a large window with a city view, and a balcony.

Twin room, Non-smoking (Premier Suite Twin)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe King room, City view, Non-smoking (Club Deluxe King Room)

A hotel room with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Deluxe King room, City view, Non-smoking (Club Deluxe King Room)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Deluxe King Room

9.6 out of 10
Exceptional
(30 reviews)
  • 485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(14 reviews)
  • Park view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding available, minibar

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)
  • Park view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin Room with Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(13 reviews)
  • Park view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Twin Room with Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite Room

A hotel room with a large bed, a desk, a chair, a bookshelf, and a view of a cityscape through large windows.

Executive Suite Room

  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Garden Suite Room

A modern hotel room with a large window, a sofa, a coffee table, and a dining area.

Garden Suite Room

  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chiyoda Suite Room

A modern hotel room with two large beds, a flat-screen TV, a balcony with a city view, and a large window.

Chiyoda Suite Room

  • Park view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Park Suite

A spacious living room with a sofa, coffee table, and seating area, large windows with a city view, and a modern design.

Park Suite

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Terrace Suite

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Terrace Suite

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe King Room with Balcony

A hotel room with a bed, two armchairs, a dining table with chairs, a lamp, and a view of the city through large windows.

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Grand Deluxe King Room with Balcony

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Grand Deluxe Twin Room

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe Twin Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Suite King

A modern hotel room with a large bed, a desk, a chair, and a small table.

Premier Suite King

  • Park view
  • 970 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite Twin

A hotel room with a large bed, bedside tables, a chair, a desk, and a mirror.

Premier Suite Twin

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Club Grand)

Balcony

Deluxe Room, 1 King Bed, Balcony (Club Grand)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Club)

Balcony view

Deluxe Room, 1 King Bed, Balcony (Club)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, City View (Terrace)

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a view of the city at night.

Suite, 1 King Bed, Balcony, City View (Terrace)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Club)

Balcony

Deluxe Room, 2 Twin Beds, Balcony (Club)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Grand)

Balcony view

Deluxe Room, 1 King Bed, Balcony (Grand)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Twin Beds, Balcony, City View (Park)

A hotel room with two beds, a TV, and a view of the city.

Suite, 2 Twin Beds, Balcony, City View (Park)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds, Balcony (Chiyoda)

A modern hotel room with a large bed, a city view, and a seating area with a TV.

Suite, 2 Twin Beds, Balcony (Chiyoda)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony (Garden)

A hotel room with a large bed, a desk with a lamp, a TV on the wall, and a view of the city at night.

Suite, 1 King Bed, Balcony (Garden)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Balcony

Deluxe Room, 2 Twin Beds, Balcony

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 2 Twin Beds

A hotel room with a large bed, bedside tables, a chair, a desk, and a mirror.

Premier Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

City center stay.A stay at this Chiyoda hotel places you steps from Wadakura Fountain Park and within a 5-minute walk of Imperial Palace East Gardens. Museum of the Imperial Collections and Masakado Kubizuka are also within half a mile (1 km).

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 miles
  • Imperial Palace East Gardens - 1 min walk - 0.1 miles
  • Marunouchi Building - 6 min walk - 0.4 miles
  • Tokyo International Forum - 11 min walk - 0.6 miles
  • Tokyo Imperial Palace - 12 min walk - 0.7 miles

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 6 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪カレーショップ C&C - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪DEAN & DELUCA - ‬4 min walk
  • めとろ庵

About this property

Palace Hotel Tokyo

5-star luxury hotel near Imperial Palace East Gardens
Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 284 guestrooms or units
  • 23 levels
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Palace Hotel Tokyo offers 284 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 8,625 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The property will be renovating from January 18 2027 to January 23 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 40000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 8625 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

How close is Palace Hotel Tokyo to the airport?

Palace Hotel Tokyo is 14.8 mi (41-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Hotel Tokyo?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Aug 16, 2026 start from $762, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Hotel Tokyo have an airport shuttle?

Airport shuttle services are not available at Palace Hotel Tokyo.

Does Palace Hotel Tokyo offer free breakfast?

Free breakfast isn’t provided at Palace Hotel Tokyo, but full breakfast is offered for a fee of JPY 8625 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Palace Hotel Tokyo?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Palace Hotel Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 3300 per night, and valet parking for JPY 4300 per night.

Does Palace Hotel Tokyo have a pool?

Palace Hotel Tokyo features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.The property will be renovating the pool from January 18 2027 to January 23 2027 (completion date subject to change).

Does Palace Hotel Tokyo have a restaurant?

Palace Hotel Tokyo is home to ESTERRE, which features French cuisine.

Does Palace Hotel Tokyo have a spa?

Pamper yourself with a day at Evian Spa Tokyo, where you can enjoy deep-tissue massages, body wraps, and body scrubs.

How close is Palace Hotel Tokyo to downtown Tokyo?

Palace Hotel Tokyo is 0.4 mi away from Tokyo.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1000 reviews
Rating 8 - Good. 71 out of 1000 reviews
Rating 6 - Okay. 17 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, location, service and staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel, amazing breakfast, and perfect location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel with stellar food and immaculate service
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have ever stayed in anywhere in the world from top to bottom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chungsun

Liked: Cleanliness, staff & service, property conditions & facilities
great to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super luxurious, room and service incomparable and premises in general very elegant and well maintained
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Location couldn't be better - directly connected via underground to Tokyo Station - lovely walking to the Imperial Palace grounds right next to the hotel, and short walk to the Ginza. Beautiful, well-appointed rooms, amazing breakfast, great helpful staff - we had a wonderful time here and will hope to return!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with impeccable service, room, facilities, and breakfast. Less than 5min walk from Tokyo station with great under ground accessibility in case of not so fun weather out. We will definitely be back.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very attentive, beautiful property in a fantastic location given proximity to Imperial Gardens, access to subway and other transportation. The breakfast was excellent combining both buffet and made to order items
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got one of the best room in the hotel it could overlook the whole imperial palace. Also love to eat at their club lounge, convenience, good quality and service.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, excellent amenities and buffet breakfast
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice hotel, but the price is way too expensive for what it is
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great staff. Great amenities. Fantastic view.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and staff was magnificent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Impeccable service, facilities and breakfast!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

dhuha

Liked: Cleanliness, amenities, property conditions & facilities
had a wonderful stay kind staff and great hospitality love the hotel room and location i recommend this hotel
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Great experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Five star service across the board. Great accommodations, lovely staff, great breakfast. The restaurants on 6th floor are fantastic. We visited during Sakura season and this hotel did not disappoint.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning. The best luxury hotel I have stayed in for a very long time with a superb choice of restaurants and bars which are just beautiful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra nice and amazing service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness
This is the only hotel I would ever use in Tokyo. Everything was above and beyond. Outstanding service. Breakfast in the club lounge - exceptional! Great rooms. Nice pool and spa. Outstanding location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly with great breakfast choices
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Hanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great view. Staff were just extraordinary! Everything was perfect! I don’t want to stay at any other hotel!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Mar 2026

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