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4.2 out of 5

"the hotel was great. the room seems to be starting to get a little older with the look of the room, the bedding, the furniture. maybe in the coming f ... " More

By a verified traveler on Wed 11 Jul 2018

Hotel Description

Family-friendly 3.5-star hotel near Tokyo Tower

Heart of Tokyo

Your stay at this Minato hotel places you within 2 miles (3 km) of Tokyo Bay and Tokyo Metropolitan Teien Art Museum. Sengakuji Temple and Keio University are also within 2 miles (3 km).

Onsite dining, 9 indoor tennis courts

This smoke-free hotel features 13 restaurants, 9 indoor tennis courts, and an indoor pool. There's fun for all ages with a bowling alley and an arcade/game room, and supervised childcare is an added bonus. Enjoy the seasonal outdoor pool and perks like free WiFi.

Free Internet, cable TV

The 3560 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and refrigerators. Other amenities include hair dryers, safes, and desks.

Twin Room (Non-Smoking) Lower Floor - Main Tower

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$102 per night

Twin Room (Smoking) High Floor - Main Tower

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

King Room (Smoking) - Annex Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room (Non-Smoking) - Main Tower

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Double Room (Smoking) High Floor - Main Tower

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Double Room (Non-Smoking) High Floor - Main Tower

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Shinagawa Prince Hotel ratings based on 58 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shinagawa Prince Hotel

Everyone (6)
5 out of 5
Everything was above expectation. You also get a free mobile phone and the wifi seems more secure.

Posted by on Oct 16, 2018

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4 out of 5
the hotel was great. the room seems to be starting to get a little older with the look of the room, the bedding, the furniture. maybe in the coming few years room updates will be needed.

Posted by on Jul 11, 2018

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4 out of 5
The room was big, very clean and the frontdesk staff was friendly. Convenient location since it located near JR station.

Posted by , from Beaverton, OR on May 21, 2018

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5 out of 5

A good hotel close by Shinagawa Station.

Very close , very convenient. A lot of restaurants near by.

Posted by , from new york on Dec 22, 2017

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2 out of 5

Overpriced

I've stayed at the Prince Shinagawa Hotel a couple of times when traveling on vacation to Japan. Both times were my last day of vacation, traveling back from southern Japan and basically staying at this hotel because the Narita airport limousine bus would pick up from here. This hotel has always been the most expensive of hotels that I've stayed at in Japan and not nearly the nicest of those hotels. I think you can find much better value in other places.

Posted by , from S on Sep 13, 2016

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5 out of 5

Wonderful hotel

We had a great experience here, and the service was excellent. I forgot something at the hotel and they very graciously mailed it overnight to the next hotel we were staying at.

Posted by , from San Francisco on Apr 30, 2016

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4 out of 5

Overall pleasant experience

Pros: Close restaurants, Quiet
Rooms are clean. Most of the staff speaks some English. There are computers with internet access in various languages near reception. Major train station across the street. Very easy to get to and from Narita Airport. Not the most luxurious hotel but it is safe, comfortable, and easy. I do not speak Japanese and experienced no problems.

Posted by on Oct 4, 2012

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5 out of 5

A wonderful hotel with very accomodating staff.

Pros: Close restaurants, lots of entertainment in the hotel itself
Cons: No free Internet
The staff spoke a decent amount of english so communicating was easy enough. All the amentities were great. Rooms are small but thats traditional for Japan. I slept on that bed and didnt even remember dreaming. Their beds are super comfortable. All Japanese channels on the TV but I had my ipad to watch movies on. The best parts Right across the street from a major train stop A great movie theater with stadium seating on site A bowling alley on sight Tons of places to eat and shop Late night places open A gift shop Very friendly staff and very welcoming. Only bad part was the room size but again tradional for Japan

Posted by , from Richmond, VA, USA on Sep 1, 2012

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5 out of 5

Excellent value for the money.

Cons: No free Internet
The East Tower is a Japanese businessman's hotel most convenient to the Shinagawa station, just across the street.

Posted by on Aug 10, 2012

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3 out of 5

Nice place but expensive.

This hotel is located across the street from the train station in Shinagawa which makes it very convenient. The room was characteristically small for Japan but comfortable. We didn't find too many reasonable places to eat around it--most were quite expensive. No wireless at all and you had to pay extra to use the pool!

Posted by , from Smyrna, TN, USA on Jul 31, 2012

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Property Features

Shinagawa Prince Hotel offers its guests an indoor pool, indoor tennis courts, and a seasonal outdoor pool. There are 13 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Shinagawa Prince Hotel. For a fee, parking is available. This 3.5-star Tokyo hotel is smoke free.

  • 3560 guestrooms or units
  • 39 levels
  • 13 dining venues
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Indoor tennis courts - 9
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (75.1 km / 46.7 mi)
  • Train station: Tokyo Shinagawa Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Shinagawa Prince Hotel offers 3560 air-conditioned accommodations with safes and slippers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Shinagawa Prince Hotel has 13 restaurants on site.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include indoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Bowling alley on site

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Breakfast is not included in the Breakfast rate for children ages 4 years and older when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property offers a self-service machine for check-in and check-out.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note that guests with visible tattoos are not allowed to use the swimming pool and pool area.

Additional policies and fees may apply when booking more than 10 people. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Diamond Pool and Night Pool at this property are only accessible for guests 16 years old and over. The Sky Pool is accessible for all registered guests until 6 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

A tax is imposed by the city and collected at the property. The tax ranges from JPY 100 to JPY 200 per person, per night. The amount has been determined by the local administration and depends on the room price. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3080 for adults and JPY 1760 for children (approximately)
  • Self parking fee: JPY 1500 per day
  • Facilities fee: JPY 3400 per person and includes use of:

  • - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prince Shinagawa
  • Hotel Shinagawa
  • Hotel Shinagawa Prince
  • Prince Hotel Shinagawa
  • Prince Shinagawa
  • Prince Shinagawa Hotel
  • Shinagawa Hotel
  • Shinagawa Prince
  • Shinagawa Prince Hotel
  • Minato Prince Hotel
  • Prince Hotel Minato
  • Prince Hotel Tokyo
  • Shinagawa Prince Hotel Tokyo Japan
  • Prince Hotel

You should know

  • The seasonal pool will open in July and close in September.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.