4.1 out of 5

"We had a great experience here, and the service was excellent. I forgot something at the hotel and they very graciously mailed it overnight to the nex ... " More

By a verified traveler on Sat 30 Apr 2016

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Hotel Description

A family-friendly stay in the heart of Tokyo awaits you at Shinagawa Prince Hotel. You'll be 2.4 km (1.5 mi) from Tokyo Metropolitan Teien Art Museum and 3.8 km (2.4 mi) from Tokyo Tower. Highlights at this hotel include 13 restaurants, an outdoor swimming pool, and an indoor swimming pool.

TVs with cable channels are featured in all 3560 rooms, and you can enjoy free WiFi, free wired Internet, and safes. Nice touches include slippers and free toiletries. Refrigerators, hair dryers, and desks are also available.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 9 indoor tennis courts, karaoke and seasonal outdoor swimming pool plus access to a bowling alley. 33777 square feet (3138 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Minato hotel, you'll be 4.3 km (2.7 mi) from Mori Art Museum and 4.9 km (3 mi) from Tokyo Midtown.

Annex Tower Double Room Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$113 per night

East Tower - Single Room Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Main Tower - Standard Twin Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

N Tower Double Room Non Smoking with Free access to lounge

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

N Tower Twin Room Non Smoking with Free access to lounge

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Main Tower High Floor Twin Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Shinagawa Prince Hotel ratings based on 54 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Overpriced

I've stayed at the Prince Shinagawa Hotel a couple of times when traveling on vacation to Japan. Both times were my last day of vacation, traveling back from southern Japan and basically staying at this hotel because the Narita airport limousine bus would pick up from here. This hotel has always been the most expensive of hotels that I've stayed at in Japan and not nearly the nicest of those hotels. I think you can find much better value in other places.

Posted by , from S on Sep 13, 2016

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5 out of 5

Wonderful hotel

We had a great experience here, and the service was excellent. I forgot something at the hotel and they very graciously mailed it overnight to the next hotel we were staying at.

Posted by , from San Francisco on Apr 30, 2016

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4 out of 5

Overall pleasant experience

Pros: Close restaurants, Quiet
Rooms are clean. Most of the staff speaks some English. There are computers with internet access in various languages near reception. Major train station across the street. Very easy to get to and from Narita Airport. Not the most luxurious hotel but it is safe, comfortable, and easy. I do not speak Japanese and experienced no problems.

Posted by on Oct 4, 2012

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5 out of 5

A wonderful hotel with very accomodating staff.

Pros: Close restaurants, lots of entertainment in the hotel itself
Cons: No free Internet
The staff spoke a decent amount of english so communicating was easy enough. All the amentities were great. Rooms are small but thats traditional for Japan. I slept on that bed and didnt even remember dreaming. Their beds are super comfortable. All Japanese channels on the TV but I had my ipad to watch movies on. The best parts Right across the street from a major train stop A great movie theater with stadium seating on site A bowling alley on sight Tons of places to eat and shop Late night places open A gift shop Very friendly staff and very welcoming. Only bad part was the room size but again tradional for Japan

Posted by , from Richmond, VA, USA on Sep 1, 2012

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5 out of 5

Excellent value for the money.

Cons: No free Internet
The East Tower is a Japanese businessman's hotel most convenient to the Shinagawa station, just across the street.

Posted by on Aug 10, 2012

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3 out of 5

Nice place but expensive.

This hotel is located across the street from the train station in Shinagawa which makes it very convenient. The room was characteristically small for Japan but comfortable. We didn't find too many reasonable places to eat around it--most were quite expensive. No wireless at all and you had to pay extra to use the pool!

Posted by , from Smyrna, TN, USA on Jul 31, 2012

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4 out of 5

Basic but so convenient!

Pros: Close restaurants, convenient to public transport, friendly staff
Cons: No free Internet
This was my second time at this hotel.I chose the more basic North Tower but there are more plush options to be had.The really good thing about this hotel is that it sits right across the street from a Japan Rail station which makes it super quick and easy to get wherever you want by rail.There's also shopping and entertainment and of course food right there plus two nice grocery stores and a 24 hour convenience store making it easy to eat cheaply.I would definitely stay here again.

Posted by , from Dayton, OH, USA on Jul 16, 2012

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5 out of 5

Great location and value

Pros: Close restaurants, great views, close to station
We stayed at the Shinagawa Prince for four nights upon arriving in Tokyo. The rooms are a very good size for a Tokyo hotel and the beds were the most comfortable we encountered during our stay in Japan (most hotels have very firm beds). The staff speaks fluent English and the hotel is right across the street from Shinigawa station, near several restaurants and a 7-11. They even have a free shuttle that stops directly in front of the station entrance if you have a lot of baggage. We were in a high floor king room in the main tower. The view was great, we could even see the mountains from our room on a clear day. There is wired internet available in the room. I believe it cost 1000 or 1200 yen per the log in screen, but we were not charged when we checked out.

Posted by , from Seattle, WA, USA on May 2, 2012

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4 out of 5

My vacation

Pros: Close restaurants, next to station, limo buses
My vacation was great! I can't wait to go back in three years!

Posted by on Apr 24, 2012

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5 out of 5

East Tower for business travel only

Pros: Close restaurants
Cons: No free Internet
The East Tower is fine for a businessman /woman as the rooms are very small, charge for internet, and has one slow elevator. The other Towers and the Annex rooms are more for comfort and space, while visiting Japan. The bus from Narita airport, direct to the hotel is one of the most redeeming features, along with it's location across the street from Shinagawa train station. I recommend this hotel to any first time visitor, but suggest they spend the extra to stay in the other towers.........

Posted by , from Gloucester, VA, USA on Apr 15, 2012

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Renovations + Closures

The property will be renovating from 08 May 2017 to 30 November 2017 (completion date subject to change). The following areas are affected:

  • Dining venue

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Shinagawa Prince Hotel offers its guests an indoor pool, an outdoor pool, indoor tennis courts, and a children's pool. There are 13 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Event space at this hotel measures 33777 square feet (3138 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Shinagawa Prince Hotel. A roundtrip airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

  • 3560 guestrooms or units
  • 39 levels
  • 13 dining venues
  • 4 conference rooms
  • 33777 sq ft of conference space
  • 3138 sq m of conference space
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Indoor tennis courts - 9
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (75.7 km / 47 mi)
  • Train station: Tokyo Shinagawa Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Shinagawa Prince Hotel offers 3560 air-conditioned accommodations with safes and slippers. Televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Shinagawa Prince Hotel has 13 restaurants on site.

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Bowling alley on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that guests with visible tattoos are not allowed to use the swimming pool and pool area.

Additional policies and fees may apply when booking more than 10 people. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3100 per person (one way)
  • Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prince Shinagawa
  • Hotel Shinagawa
  • Hotel Shinagawa Prince
  • Prince Hotel Shinagawa
  • Prince Shinagawa
  • Prince Shinagawa Hotel
  • Shinagawa Hotel
  • Shinagawa Prince
  • Shinagawa Prince Hotel
  • Minato Prince Hotel
  • Prince Hotel Minato
  • Prince Hotel Tokyo
  • Shinagawa Prince Hotel Tokyo Japan
  • Prince Hotel

You should know

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.