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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property
3.5-star aparthotel near Isetan Department Store Shinjuku

Choose dates to view prices

Photo gallery for Citadines Shinjuku Tokyo

Lobby lounge
Flat-screen TV
Lobby
Property entrance
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Studio, 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Studio, 2 Twin Beds

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Studio (Double)

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

Down comforters, in-room safe, desk, blackout drapes

Executive Studio (Double)

  • 290 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Executive Studio, 2 Twin Beds

  • 290 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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About the neighborhood

Tokyo

City center stay.With a stay at this Shinjuku aparthotel, you'll be within half a mile (1 km) of Isetan Department Store Shinjuku and 2 miles (3 km) of Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 miles (10 km).
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 10 min walk - 0.6 miles
  • Waseda University - 3 min drive - 1.3 miles
  • Meiji Jingu Shrine - 4 min drive - 1.7 miles
  • Tokyo Tower - 6 min drive - 3.4 miles

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

3.5-star aparthotel near Isetan Department Store Shinjuku
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 825 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260 per night.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 825 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

How close is Citadines Shinjuku Tokyo to the airport?

Citadines Shinjuku Tokyo is 16.8 mi (38-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Jul 3, 2025 start from $100.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Shinjuku Tokyo have an airport shuttle?

Airport shuttle services are not available at Citadines Shinjuku Tokyo.

How close is Citadines Shinjuku Tokyo to the beach?

This aparthotel is 9.2 mi (26-min drive) from Odaiba Beach Park.

Does Citadines Shinjuku Tokyo offer free breakfast?

Free breakfast isn’t provided at Citadines Shinjuku Tokyo, but buffet breakfast is offered for a fee of JPY 1650 for adults and JPY 825 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Citadines Shinjuku Tokyo?

No, there is no casino at this aparthotel.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Citadines Shinjuku Tokyo?

Free parking is not available at this aparthotel. Self parking is available for JPY 2750 per night.

Does Citadines Shinjuku Tokyo have a pool?

Citadines Shinjuku Tokyo does not have a pool.

Does Citadines Shinjuku Tokyo have a spa?

There are no spa services available at this aparthotel.

How close is Citadines Shinjuku Tokyo to downtown Tokyo?

Citadines Shinjuku Tokyo is 3.1 mi away from Tokyo.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1658 out of 2750 reviews
Rating 8 - Good. 899 out of 2750 reviews
Rating 6 - Okay. 153 out of 2750 reviews
Rating 4 - Poor. 29 out of 2750 reviews
Rating 2 - Terrible. 11 out of 2750 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
This location was great. Staff was very helpful and the rooms were comfortable. A good value.
Stayed 5 nights in Mar 2025

8/10 Good

cintia, flushing

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and helpful. Breakfast was delicious. Rooms are good size. Sheets and towels were changed every 3 days but for the 3 weeks we were there the comforter were not washed. We traveled with a baby and comforter/blankets got dirty ( left them on floor on purpose so they can see stains and change it) but they will just folded it and put it back in closet. Also the heater was way too hot out of nowhere, we got very stuffy nose every morning. The hotel has laundry room which was a plus but it takes a long time to dry all the clothes. Overall, we had a good time there, close to subway, food and taxis near by. Very walkable and safe area.
Stayed 16 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities
Clean comfortable and close to restaurants grocery etc
Stayed 7 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, room comfort

Great location

Easy check in, helpful staff, comfortable rooms and in a great location to walk to restaurants, shops and some sites. Had a great stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis, Montebello

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying here. I stayed here in 2016, and the experience then was as great as the experience in 2025. Rooms are clean, staff is professional and friendly
Stayed 1 night in Mar 2025

6/10 Okay

vibeke

Stayed 11 nights in Mar 2025

10/10 Excellent

Roselyn, Aldie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean. Room is decent size. Friendly staff. It’s a bit of a walk to the shopping area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jui Meng

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Awesome place to stay in Shinjuku……wonderful staff. Great dining all around area. Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
If you want no thrills hotel with great service, close to all attractions but far enough away that your sleeps are restful, this is the place!
Stayed 5 nights in Mar 2025

8/10 Good

Tory

Liked: Cleanliness, property conditions & facilities
I spent 6 nights at this hotel— 5 nights the first week and then came back to them for 1 night after a 3-day side trip to Kyoto. Staff is very attentive and speaks English well. The hotel is a bit far from the main city activities and train station but very, very close to the national gardens which was a nice surprise. The rooms are big and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Alvaro, Vancouver

Traveled with partner
Disliked: Amenities
Great location, close to Shinjuku without all the noise, and lots of cheap restaurants nearby that aren't as touristy. The property was okay, nothing extraordinary. They have a gym, unfortunately, it feels very outdated and it is in a very small space, no more than two people can do free weights at the same time. The rooms in the hotel feel dated although It served its purpose; for instance, the bathroom was clean, but the bathtub and the toilet had this yellowy color from old plastic, that doesn't make it feel sanitary, although it was clean, nor welcoming to take a bath or use their famous bidet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ariel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed was spacious. Location wise - they were close to train station and convi stores!! Very clean and friendly staff!
Stayed 11 nights in Feb 2025

8/10 Good

Babett

Traveled with partner
The room is average there was an air vent what was super loud and cold the bathroom could do with an upgrade
Stayed 5 nights in Feb 2025

10/10 Excellent

Pamela

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Highly recommend! The room was large, plenty of closets, very clean and comfortable. The lobby staff was incredibly helpful when we needed to change our flights for a family emergency. This is now my favorite go-to Tokyo hotel!
Stayed 4 nights in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities
Comfortable, convenient rooms. Just outside the heart of Shinjuku.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Narcisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Boris, North Saanich

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There was an excellent, large supermarket conveniently located across the street.
Stayed 4 nights in Feb 2025

4/10 Poor

Lance, Singapore

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities
Incredibly comfortable bed. Daily clean done to a high standard, but room in need of a refresh and a deep clean (on arrival there was something trodden into the carpet that I was able to remove with a stiff shoe brush and a bit of elbow grease)
Stayed 8 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 15 nights in Jan 2025