Cerulean Tower Tokyu Hotel

5.0 star property
5-star luxury hotel near Shibuya Crossing

Choose dates to view prices

Photo gallery for Cerulean Tower Tokyu Hotel

Exterior
Executive Suite with Lounge Access, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Lobby lounge
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Shibuya Crossing
    ‪7 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

[September 2024 Renovated] Cerulean Double Room, Non Smoking

  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (FUJI) with Lounge Access, Non Smoking

  • City view
  • 640.5 sq ft
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

  • City view
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe King Non-Smoking

  • City view
  • 458 sq ft
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

  • City view
  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean King Room, Non Smoking

  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 640.5 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Family Room (Adjoining Room)

  • City view
  • 809 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Large Twin Beds

Twin Room, Non Smoking, Corner

  • City view
  • 533.7 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

  • City view
  • 529 sq ft
  • Sleeps 5
  • 1 Large Twin Bed

King Non-Smoking

  • City view
  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 1346 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Double Room with Lounge Access, Non Smoking

  • City view
  • 284.7 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Non-Smoking

  • City view
  • 391.4 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • City view
  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

Corner Suite with Lounge Access, Non Smoking

  • City view
  • 925.2 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Non-Smoking

  • City view
  • 391.4 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Corner King with Lounge Access, Non Smoking

  • City view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking

  • City view
  • 459 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Double Room, Non Smoking

  • City view
  • 284.7 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive King with Lounge Access, Non Smoking

  • City view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • City view
  • 462.6 sq ft
  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

  • City view
  • 676 sq ft
  • Sleeps 5
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

  • City view
  • 404 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Executive Twin with Lounge Access, Non Smoking

  • City view
  • 391.4 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Executive Superior King with Lounge Access, Non Smoking

  • City view
  • 405 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 782.8 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin with Lounge Access, Non Smoking

  • City view
  • 533.7 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe Twin with Lounge Access, Non Smoking

  • City view
  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • City view
  • 458 sq ft
  • Sleeps 4
  • 1 Large Twin Bed

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Twin Beds

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • 2 Double Beds

King Room Standard Floor Smoking

  • Sleeps 2
  • 1 Queen Bed

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Double Bed

King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Twin Room Standard Floor-Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room Standard Floor - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Suite Executive Floor

  • Sleeps 2
  • 1 King Bed

Double Room Standard Floor - Smoking

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room Standard Floor - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Twin Room with Extra Bed Standard Floor

  • Sleeps 3

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

[September 2024 Renovated] Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Grand Room Non Smoking

  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Corner Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Double Beds

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • 1 King Bed

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

Shibuya stay.A stay at this Shibuya hotel places you within half a mile (1 km) of Shibuya Crossing and 3 miles (5 km) of National Stadium. Also, Tokyo Tower is within 3 miles (5 km) and Tokyo Imperial Palace is within 6 miles (10 km).

What's nearby

  • Cerulean Tower - 3 min walk - 0.2 miles
  • Shibuya Crossing - 7 min walk - 0.4 miles
  • National Stadium - 4 min drive - 2.5 miles
  • Tokyo Tower - 5 min drive - 3.1 miles
  • Tokyo Imperial Palace - 5 min drive - 3.8 miles

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪WHITE GLASS COFFEE TOKYO - ‬2 min walk
  • ‪初つぼみ渋谷店 - ‬4 min walk
  • ‪中華食堂一番館渋谷桜丘町店 - ‬1 min walk
  • ‪たんと - ‬4 min walk
  • ‪CHIMNEY COFFEE - ‬1 min walk

About this property

Cerulean Tower Tokyu Hotel

5-star luxury hotel near Shibuya Crossing
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 404 guestrooms or units
  • 40 levels
  • 7 dining venues
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Cerulean Tower Tokyu Hotel offers 404 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled carpet cleaning in the executive lounge will take place on July 29, 2025, from 10:30 AM to 2 PM. Guests can expect to hear noises during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Frequently asked questions

How close is Cerulean Tower Tokyu Hotel to the airport?

Cerulean Tower Tokyu Hotel is 15.7 mi (41-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Cerulean Tower Tokyu Hotel?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on May 19, 2025 start from $379.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cerulean Tower Tokyu Hotel have an airport shuttle?

Airport shuttle services are not available at Cerulean Tower Tokyu Hotel.

How close is Cerulean Tower Tokyu Hotel to the beach?

This hotel is 8.2 mi (26-min drive) from Odaiba Beach Park.

Does Cerulean Tower Tokyu Hotel offer free breakfast?

Free breakfast isn’t offered at Cerulean Tower Tokyu Hotel, but full breakfast is offered for a fee of between JPY 4200 and 4200 for adults, JPY 2100 and 4200 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Cerulean Tower Tokyu Hotel?

No, there is no casino at this hotel.

What time is check-in at Cerulean Tower Tokyu Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Cerulean Tower Tokyu Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 4000 per night.

Does Cerulean Tower Tokyu Hotel have a pool?

Cerulean Tower Tokyu Hotel features an indoor pool.

Does Cerulean Tower Tokyu Hotel have a restaurant?

Cerulean Tower Tokyu Hotel is home to COUCAGNO, which features French cuisine.

Does Cerulean Tower Tokyu Hotel have a spa?

Pamper yourself with a day at セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ, where you can enjoy body treatments and facials.

How close is Cerulean Tower Tokyu Hotel to downtown Tokyo?

Cerulean Tower Tokyu Hotel is 4.2 mi away from Tokyo.

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1246 out of 1533 reviews
Rating 8 - Good. 188 out of 1533 reviews
Rating 6 - Okay. 54 out of 1533 reviews
Rating 4 - Poor. 29 out of 1533 reviews
Rating 2 - Terrible. 16 out of 1533 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. 5 stars will stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Stayed 5 nights in Jan 2025

10/10 Excellent

Yanira, San Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel it made our trip so much easier and convenient to everything you want to see or eat in Tokyo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Beautiful, clean and quiet hotel. Room was spacious with great amenities, 10/10 would stay again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear view of Mt Fuji from our window. Rooms were cosy, comfortable & clean. We really enjoyed our stay.
Stayed 3 nights in Jan 2025

2/10 Terrible

Irma

Stayed 3 nights in Jan 2025

10/10 Excellent

Chie

Stayed 2 nights in Jan 2025

4/10 Poor

courtney

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not Worth It

This hotel location is amazing for locating. It is priced like a 5 star hotel (way over valued for what you actually get), looks like a 3.5 star, the employees treat you like a 2 star. Spend the same amount of money and stay somewhere nicer. Japan felt like all the people were the kindest. Until you get to this hotel and are meet with COLDNESS.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view from the bath room
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Stayed 5 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the rooms were clean and very comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Will stay again.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to walk to shopping & restaurants. Beautiful view of mt Fuji from our room on clear days.
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent!
Stayed 3 nights in Jan 2025

10/10 Excellent

koh

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very comfortable and very convenient location
Stayed 6 nights in Jan 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was top notch and a great location close to everything.
Stayed 5 nights in Oct 2024

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort

Amazing and well worth the price

AMAZING stay - probably the best hotel we have been to. Beds were super comfortable and we fell asleep instantly. There were so many perks and restaurants in the hotel, including a full equipped gym which was a huge plus. We honestly didn’t need to leave the hotel at that point. We stayed at the newly renovated floor and loved every bit of it! Immaculate views from the top floor and super modern.
Stayed 4 nights in Jan 2025