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The Tokyo Station Hotel

4.5 star property
Boutique hotel near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for The Tokyo Station Hotel

Relax by the sleek, contemporary pool, featuring a rectangular design and two entry points with metal railings.
Experience the warmth of a grand fireplace and elegant design in our sophisticated lobby.
Relax in a stylish room with a city view, plush armchairs, and a glass table.
Enjoy city views from the large glass door, featuring a plush sofa and floor lamp.
Enjoy a serene view of the hotel's interior from the comfort of this stylish room, featuring a plush bed and elegant furnishings.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Tokyo International Forum
    ‪6 min walk‬
  • Tokyo Imperial Palace
    ‪12 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Junior Suite Twin, Non Smoking

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Maisonette King, Non Smoking

1 bedroom, minibar, in-room safe, desk

Maisonette King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | 1 bedroom, minibar, in-room safe, desk

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

1 bedroom, minibar, in-room safe, desk

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Side Deluxe Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Palace Side Comfort Twin, Non Smoking | View from room

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Superior Twin, Smoking

1 bedroom, minibar, in-room safe, desk

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Palace View Premium Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 559 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Comfort Twin, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Superior King, Non Smoking

1 bedroom, minibar, in-room safe, desk

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Queen, Non Smoking

1 bedroom, minibar, in-room safe, desk

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

1 bedroom, minibar, in-room safe, desk

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Dome Side King, Non Smoking

1 bedroom, minibar, in-room safe, desk

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

1 bedroom, minibar, in-room safe, desk

Premium Room, Non Smoking, City View (Palace View)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Side Comfort King, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Maisonette Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | 1 bedroom, minibar, in-room safe, desk

Maisonette Suite King Room, Non-Smoking / 72sqm

  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | 1 bedroom, minibar, in-room safe, desk

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

1 bedroom, minibar, in-room safe, desk

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

City View King Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

1 bedroom, minibar, in-room safe, desk

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Imperial Suite, Non Smoking

  • 1862 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking | 1 bedroom, minibar, in-room safe, desk

South Wing Deluxe King, Smoking

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Superior Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace View Superior Twin, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Superior Twin, Non Smoking

City View Superior Twin, Non Smoking | City view

City View Superior Twin, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Palace Side Superior King, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | 1 bedroom, minibar, in-room safe, desk

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | 1 bedroom, minibar, in-room safe, desk

Ambassador Suite King Room, Non-Smoking / 95sqm

  • 1023 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | 1 bedroom, minibar, in-room safe, desk

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • 1292 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Heart of Tokyo.Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Nippon Budokan. Tokyo Dome and Tokyo Tower are also within 3 miles (5 km).

What's nearby

  • Tokyo International Forum - 6 min walk - 0.4 miles
  • Tokyo Imperial Palace - 12 min walk - 0.7 miles
  • Nippon Budokan - 2 min drive - 1.5 miles
  • Tokyo Dome - 3 min drive - 2.2 miles
  • Tokyo Tower - 4 min drive - 2.4 miles

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • ‪ラーメン雷東京本丸店 - ‬3 min walk
  • ‪THE STANDARD BAKERS TOKYO - ‬3 min walk
  • ‪築地すし好和 グランスタ丸の内店 - ‬2 min walk
  • ‪ポケモン東京ばな奈 トウキョウステーション - ‬1 min walk
  • ‪格之進ハンバーグ&バル - ‬1 min walk

About this property

The Tokyo Station Hotel

Boutique hotel near Tokyo Imperial Palace
The Tokyo Station Hotel offers its guests a full-service spa and a health club. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique The Tokyo Station Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 150 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1915
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Things to do

  • Full-service spa
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 6200 for adults and JPY 3100 for children
  • Self parking fee: JPY 2100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

Frequently asked questions

How close is The Tokyo Station Hotel to the airport?

The Tokyo Station Hotel is 13.4 mi (16-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at The Tokyo Station Hotel?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at The Tokyo Station Hotel on Aug 1, 2025 start from $334.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Tokyo Station Hotel have an airport shuttle?

Airport shuttle services are not available at The Tokyo Station Hotel.

How close is The Tokyo Station Hotel to the beach?

This hotel is 6.3 mi (23-min drive) from Odaiba Beach Park.

Does The Tokyo Station Hotel offer free breakfast?

Free breakfast isn’t provided at The Tokyo Station Hotel, but buffet breakfast is offered for a fee of JPY 6200 for adults and JPY 3100 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Tokyo Station Hotel?

No, there is no casino at this hotel.

What time is check-in at The Tokyo Station Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at The Tokyo Station Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 2100 per night.

Does The Tokyo Station Hotel have a pool?

The Tokyo Station Hotel does not have a pool.

Does The Tokyo Station Hotel have a restaurant?

Yes, there are 6 restaurants on site.

Does The Tokyo Station Hotel have a spa?

Yes, this hotel has a spa.

How close is The Tokyo Station Hotel to downtown Tokyo?

The Tokyo Station Hotel is 0.1 mi away from Tokyo.

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 923 out of 1007 reviews
Rating 8 - Good. 60 out of 1007 reviews
Rating 6 - Okay. 14 out of 1007 reviews
Rating 4 - Poor. 5 out of 1007 reviews
Rating 2 - Terrible. 5 out of 1007 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
WONDERFUL! The staff is top notch. Location is perfect. Rooms large. Breakfast is fantastic. We will book this hotel again and again.
Stayed 8 nights in May 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable Stay In A Superb Location

Very clean and well maintained hotel. Staff and concierge services were very good. Location is superb.
Stayed 6 nights in Mar 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant. Unique. Unbelievably attentive and professional staff. Amazing!
Stayed 5 nights in Mar 2025

6/10 Okay

Fred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but couldn't use any of the restaurants, everything was booked
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Francis, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like being welcomed home. The staff deeply cares for their guests and go out of their way to ensure a premium experience.
Stayed 1 night in Apr 2025

6/10 Okay

Dominic

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely spacious bathroom. Fantastic history but however 'resting on laurels' as the services do not reflect the price as compared to other hotels within the Tokyo area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuzo

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family

Thank you Tōkyō Station Hotel!

By far the nicest hotel we have stayed at in Tokyo. Fantastic service and ideal location for anything. We will be back.
Stayed 1 night in Mar 2025

8/10 Good

Keira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel, tastefully done.
Stayed 1 night in Mar 2025

10/10 Excellent

tom

Stayed 2 nights in Mar 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Absolutely wonderful! Everyone was nice and so helpful. And the hotel was gorgeous. It was elegantly decorated throughout and the rooms were spacious and so comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further - stay here.

Absolutely spectacular. I cannot say enough good things about this place. The rooms, the service, the friendliness, the restaurants, the location. Just incredible all around. Cannot wait to go back. My only ask would be for more rooms that sleep 3 (even with a roll away bed)
Stayed 1 night in Mar 2025

10/10 Excellent

Charlene

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to start in Tokyo

Excellent in every way. The staff was impeccable and did everything they could to make our stay as comfortable as possible. The shower had excellent pressure and the room was very well appointed. The breakfast buffet in the Atrium on the 4th floor was superb and not to be missed. Have stayed all over the world and this hotel is amongst the finest.
View from our room into the station
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High End 😎
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. 10 star staff. Eri at reception made everything work for us as it relates to everything trains! Would like to see a more casual dining option. Something that reflects the history of the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel with a 7 star staff. Talk about accommodating. They walked us through the rubic cube they call the Tokyo Train Station to buy tickets and deliver us to the proper platform. Who does this?
Stayed 1 night in Mar 2025

10/10 Excellent

miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful caring service

As always the hotel and service was excellent but on this occasion the concierge was also so caring and kind when we learnt of a family bereavement.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel out there. Right in the station
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Every single person working at the hotel went out of their way to help us.
Stayed 4 nights in Mar 2025