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5.0 out of 5

"Staff and hotel 5 star just food a little pricey. " More

By a verified traveler on Sun 07 May 2017

Hotel Description

5-star luxury hotel near Tokyo Bay

City center retreat

Within a 15-minute walk of this Shiodome hotel, you'll find Nakagin Capsule Tower and Ginza Six. Tokyo Bay and Tokyo Tower are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the health club, bar/lounge, and limo/town car service.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 290 guestrooms also offer WiFi and sitting areas. Other amenities include 24-hour room service, wired Internet, and flat-screen TVs with digital channels.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$214* Per night/room Aug 29 - Aug 30

Room (Pure Wellness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Bay View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Conrad Tokyo ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Conrad Tokyo

Everyone (1)
5 out of 5

Very good hotel

Pros: Rooms and staff. Hotel willing to adjust to your needs.
Location: Close to Tokyo Disney world, next to Ginza. Close to shopping.
Staff and hotel 5 star just food a little pricey.

Posted by , from Honolulu on May 7, 2017

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Comment from Hotel Management

May 19, 2017 by Conrad Tokyo

Wow, what a great feedback we have received from you! Yes, we have very good access to transportation and are located in walking distance to the Ginza, the famous shopping district in Tokyo. We look forward to welcoming you back to the Conrad Tokyo in the very near future.

5 out of 5

Could live there forever

We stayed there for 2 weeks and absolutely loved it. I'm a business traveler and out of all the hotels I have been in, this was the cleanest. The staff treats you like you are royalty. We were obviously foreigners and felt like home. The hotel has a ton of wonderful restaurants. Is within walking distance of the fishmarket and Ghinza and the subway is right below the building. It had a beautiful historic Shogun garden in front of it and the view was fantastic. We were absolutely blown away by the service, cleanliness and location of this hotel. it was amazing.

Posted by on Dec 31, 2010

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 8 to March 21:

  • Dining venue
  • Spa
  • Swimming pool

Property Features

Conrad Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A sauna, tour/ticket assistance, and multilingual staff are also featured at the luxury Conrad Tokyo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Tokyo hotel is smoke free.

  • 290 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2005
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Haneda Airport (HND) (18.6 km / 11.6 mi)
  • Train station: Shimbashi Station (0.7 km / 0.4 mi)
  • Metro station: Shiodome Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Conrad Tokyo offers 290 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Kazahana - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Collage - This restaurant specializes in French cuisine and serves lunch and dinner. Open select days.

China Blue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Cerise - This brasserie serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, MIZUKI SPA. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8694.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: JPY 1000 per day (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 (rates may vary)
  • Airport shuttle fee: JPY 950 (one-way)
  • Airport shuttle fee per child: JPY 480 (one-way)
  • Self parking fee: JPY 3000 per day
  • Rollaway bed fee: JPY 8694.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hotel Tokyo
  • Conrad Tokyo
  • Tokyo Conrad
  • Conrad Hotel Minato
  • Conrad Tokyo Hotel Minato
  • Conrad Tokyo Japan
  • Minato Conrad
  • Conrad Tokyo Hotel
  • Minato Conrad
  • Conrad Tokyo Japan
  • Conrad Hotel Minato
  • Conrad Hotel Tokyo
  • Conrad Tokyo Hotel
  • Conrad Tokyo Tokyo
  • Conrad Tokyo Hotel Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.