See all properties

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

6 bars/lounges
Executive Garden Suite MUSOU-AN, Non Smoking | Bathroom | Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Front of property
EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm) | Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Garden Suite, Non Smoking

Executive Garden Suite, Non Smoking | Frette Italian sheets, premium bedding, down comforters, minibar

Executive Garden Suite, Non Smoking

  • 1097 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Garden Suite MUSOU-AN, Non Smoking

Executive Garden Suite MUSOU-AN, Non Smoking | Frette Italian sheets, premium bedding, down comforters, minibar

Executive Garden Suite MUSOU-AN, Non Smoking

  • 1237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down comforters, minibar

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down comforters, minibar

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

You may also like

Ad

Hotel New Otani Tokyo The Main

Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.7 out of 5, Exceptional, 1,220 reviews
$328 nightly
The price is $361
Jun 12 - Jun 13
All taxes and fees included in total
Hotel New Otani Tokyo The Main

About the neighborhood

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Dome and Shibuya Crossing are also within 3 miles (5 km).

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Chidorigafuchi Park - 16 min walk - 0.9 miles
  • Meiji Jingu Stadium - 4 min drive - 1.5 miles
  • Shinjuku Gyoen National Garden - 7 min drive - 2.3 miles

Getting around

  • Kojimachi Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪SATSUKI - ‬1 min walk
  • ‪View & Dining The Sky - ‬1 min walk
  • ‪ガーデンラウンジ - ‬4 min walk
  • ‪Trader Vic's - ‬4 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5-star luxury hotel near Tokyo Imperial Palace, connected to a shopping center
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers its guests a full-service spa, an indoor pool, and a health club. There are 20 restaurants and 10 coffee shops/cafes on site. You can unwind with a drink at one of the 6 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A seasonal outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN. An airport shuttle during limited hours is available for a fee. Self parking is free.

This 5-star Tokyo hotel is smoke free.

  • 87 guestrooms or units
  • 20 dining venues
  • 6 bars or lounges
  • 10 coffee shops
  • Meeting rooms
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers 87 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Restaurant
Hotel New Otani Tokyo The Main
Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.7 out of 5, Exceptional, 1,220 reviews
$328 nightly
The price is $361
Jun 12 - Jun 13
Hotel New Otani Tokyo The Main

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
Guests have access to the onsite health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

  • The seasonal pool will open July 10 and close September 23.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Frequently asked questions

How close is Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN to the airport?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is 15.2 mi (43-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN on Jun 26, 2026 start from $717, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have an airport shuttle?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers an airport shuttle during limited hours, for a charge of JPY 3600 per person, one-way.

How close is Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN to the beach?

This hotel is 7.4 mi (26-min drive) from Odaiba Beach Park.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offer free breakfast?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

This hotel offers free self parking.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a pool?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN features an indoor pool and a seasonal outdoor pool.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a restaurant?

Yes, there are 20 restaurants on site.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a spa?

This hotel has a spa, which features body treatments, reflexology, and facials.

How close is Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN to downtown Tokyo?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is 1.9 mi away from Tokyo.

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 306 out of 365 reviews
Rating 8 - Good. 46 out of 365 reviews
Rating 6 - Okay. 7 out of 365 reviews
Rating 4 - Poor. 5 out of 365 reviews
Rating 2 - Terrible. 1 out of 365 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were terrific, location and view was perfect. We had access to four restaurants for breakfast… had any of them been good I would have given a Five Star rating. The breakfast was simply not too the standard of other five star hotels we’ve been all over the world. Hotel was wonderful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ken-ichiro

Traveled with family
Liked: Cleanliness, staff & service, amenities
大切な記念日に最高の宿泊ができました。 前回別ホテルで残念な経験をした事がありましたが、大変気遣いも頂き、快適に過ごせました。 評判のラウンジも沢山使わせて頂き、サウナも利用でき本当に満足です。 また大切な機会ではこちらにお世話になりたいと思います。
Stayed 1 night in Jan 2026

10/10 Excellent

CHENG-CHUN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great food/drink options in the lounge. With also access to spa
Stayed 2 nights in Dec 2025

10/10 Excellent

MIKA

Stayed 1 night in Dec 2025

6/10 Okay

Advait

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 4 nights in Nov 2025

10/10 Excellent

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel within a hotel. Beautiful gardens, wonderful staff, comfortable rooms with outstanding amenities, and free snacks and drinks in the Executive lounge
Stayed 3 nights in Nov 2025

10/10 Excellent

Randel

Liked: Amenities, property conditions & facilities
Everything was perfect!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Randel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Elina, Aurora

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Exceptional service overall. The grounds and garden were amazing. The restaurant options are all fantastic and plentiful. Response time for guest services was so quick! We will definitely return.
Stayed 2 nights in Oct 2025

8/10 Good

ZIHUI, Scarborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 3 nights in Oct 2025

8/10 Good

Marianna

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff courteous. .
Stayed 4 nights in Oct 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Hotel with incredible luxury and attentive service. Highly recommended
Stayed 5 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th birthday in japan

From the moment we arrived at Executive House ZEN, I felt I was stepping into something exceptional. The calm, elegant design of the lounge and rooms immediately set a tone of luxury and tranquility,exactly what you’d hope for in an upscale Hotel. The suite itself was spacious, with a king-size bed, plush amenities, and lovely views over Tokyo’s cityscape and gardens. The bathroom felt more like a spa retreat,refined touches, high-quality toiletries like Salvatore Ferragamo, and a bathtub that invites you to linger. Service throughout was outstanding. Staff were attentive, warm and professional. Having a dedicated concierge, exclusive check-in/check-out, and access to the ZEN lounge with food/drinks and breathtaking views made the stay feel pampered. The location is another highlight set in Chiyoda with proximity to landmarks like the Imperial Palace and elegant gardens. Yet despite being in the heart of the city, there’s a serene feeling thanks to the 400-year-old Japanese garden on the property. It gives you a sense of escape without sacrificing access to what Tokyo has to offer. If I were to find minor downsides, I’d say some of the non-ZEN common areas feel a bit dated compared with the refined ZEN parts. And though the food is generally very good, a couple of dining out experiences were poor.
Stayed 1 night in Sep 2025

10/10 Excellent

KAI CHING PETER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Grand hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and room.
Stayed 1 night in Sep 2025

10/10 Excellent

Makimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and foods were excellent. More than 5 stars!
Stayed 1 night in Sep 2025

10/10 Excellent

Kun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high quality
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay service was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Farid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan). Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too. Loved the garden- worth it on its own. Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash). I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadine

Stayed 1 night in Jul 2025

10/10 Excellent

Shreya

Stayed 2 nights in Jul 2025

10/10 Excellent

SEUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025