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4.0 out of 5

"Rooms are too small and the overall cleanness is just average " More

By a verified traveler on Mon 21 Oct 2019

Hotel Description

3-star hotel near Shinjuku Gyoen National Garden

City center stay

Within a 10-minute walk of this Shinjuku hotel, you'll find Shinjuku Gyoen National Garden and Isetan Department Store Shinjuku. Robot Restaurant and Samurai Museum are also within 2 miles (3 km).

Restaurant

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Traveling on business? Take advantage of the express check-out and free Internet in public areas.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 411 guestrooms also offer free WiFi and LCD TVs. Free wired Internet, refrigerators, and premium bedding are also available.

Economy Double Room, 1 Bedroom, Non Smoking, Refrigerator

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$57* Per night/room Dec 6 - Dec 7

Economy Double Room, 1 Bedroom, Smoking, Refrigerator

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Economy Twin Room, 2 Bedrooms, Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Economy Twin Room, 2 Bedrooms, Non Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Economy Single Room, Non Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

APA Hotel Shinjuku Gyoen-mae ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for APA Hotel Shinjuku Gyoen-mae

Everyone (8) Couples (1) Family (2)
5 out of 5

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 22, 2019 by Reception Yamagata

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. We truly appreciate your warm review, and such an honor to have you at our hotel. We hopefully serve you again in the near future.

3 out of 5
Rooms are too small and the overall cleanness is just average

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Reception /Sasaki

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. APA HOTEL provides rooms simply compact, and it has been placing the emphasis on functionality. As we have informed each room has 11 square meters on the internet beforehand, our valued guests are able to aknowledge about the details. Thank you for your understanding. We hope to see you soon.

5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Michikura/Receptionist

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. We truly appreciate your warm review, and such an honor to have you at our hotel. We hopefully serve you again in the near future.

3 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by ホテルのマネージャー

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back. Receptionist Tashiro

5 out of 5
Clean room, great amenities, great location Really enjoyed the experience at the hotel.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by Michikura/Receptionist

Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉. We are honor to read your warm review regarding to our facility and service. We certainly hope that you choose to stay with us again for your next visit to Japan.

3 out of 5
Plus: great location, close to subway, convenient restaurant on the first floor, great hot pool. Negative: the room is minuscule, no wardrobe nor drawers fit in the tiny space available, we had to keep our clothes in the bags.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by Masuda / Receptionist

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station"(Exit 1), and it takes 1 minutes by walking. In addition, It is 9 minutes by waking from JR Shinjuku Station(East-South Exit). The accesiblity is very convenient to get around Tokyo for sightseeing and business and so on. We, APA HOTEL, are categorized "New Urban Hotel". As following that, we have emphasized functionality and convenience of rooms, and that is our concept for providing the guests our service. We highly appreciated your understanding about that. Your valuable comments have shared by our team.

5 out of 5

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 1, 2019 by Sugiyama / Receptionist

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

5 out of 5
Location is great. Room is really small but clean. Bed is comfortable but I HATE the pillows. The pillows need to be tossed out and get new ones. So uncomfortable and it hurts my neck. The pillows are too flat!!!

Posted by , from california on Jun 16, 2018

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Comment from Hotel Management

Jun 16, 2018 by Receptionist INUI

Thank you for staying APA Hotel Shinjyuku Gyoenmae. The hotel is located in the middle of city. The location is good for people who want to enjoy shopping.The pillow, we have another type of pillows, but the pillow we can lend is limited.Please ask front desk for it. Thank you.

3 out of 5

Room was very very small

The hotle was clean n the staff was nice. Just the room size was so small my husband and I had to get ready one at a time, barely enough room to move around and no room views.

Posted by , from hawaii on Mar 7, 2018

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Comment from Hotel Management

Mar 8, 2018 by Masuda / Receptionist

"Thank you for staying with us here APA HOTEL SHINJUKU GYOEMMAE and your review. We are sorry that we let you down and did not meet your expections. APA Hotel is a compact hotel and placing emphasis on functionality. Due to the energy saving effect resulting from miniaturization of the guests rooms, the environmental burden per guest is reduced.  As a result, carbon dioxide is suppressed by one-third.  We certainly hope we will have the opportunity to serve you again. "

4 out of 5

不如預期

櫃檯的服務人員態度真的太差勁了!去日本這麼多次,真的第一次遇到這種服務態度!然後房間也比我以前住過的都還小!

Posted by on Feb 21, 2018

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Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Spa services, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly APA Hotel Shinjuku Gyoen-mae. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 411 guestrooms or units
  • 14 levels
  • Built in 2014
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Shinjuku Station (1.2 km / 0.7 mi)
  • Metro station: Shinjuku-gyoemmae Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

APA Hotel Shinjuku Gyoen-mae offers 411 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Takumi - This steakhouse specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no mineral springs).

  • Indoor public bath (no mineral springs)
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 15

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1700 for adults and JPY 1020 for children (approximately)
  • Covered self parking fee: JPY 4000 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • APA Gyoenmae
  • APA Hotel Gyoenmae
  • APA Hotel Gyoen-mae
  • APA Shinjuku Gyoenmae
  • APA Hotel Shinjyuku-Gyoenmae Shinjuku, Tokyo
  • APA Shinjuku Gyoen-mae
  • APA Hotel Gyoemmae
  • APA Shinjuku Gyoemmae
  • APA Gyoemmae
  • APA Gyoen-mae
  • Apa Shinjuku Gyoen Mae Tokyo
  • APA Hotel Shinjuku Gyoen-mae Hotel
  • APA Hotel Shinjuku Gyoen-mae Tokyo
  • APA Hotel Shinjuku Gyoen-mae Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.