Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
Family-friendly 5-star hotel near Shinjuku Gyoen National Garden

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
Hallway
40-inch flat-screen TV with satellite channels, TV, tablet
Lobby lounge
40-inch flat-screen TV with satellite channels, TV, tablet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

You may also like

About the neighborhood

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 3 miles (5 km) of Meiji Jingu Shrine and Shibuya Crossing. Waseda University and Tokyo Midtown are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.0 miles
  • Shinjuku Gyoen National Garden - 15 min walk - 0.8 miles
  • Meiji Jingu Shrine - 3 min drive - 1.5 miles
  • National Stadium - 3 min drive - 1.7 miles
  • Shibuya Crossing - 4 min drive - 3.0 miles

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪スターバックス - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬3 min walk
  • ‪Sizzler - ‬5 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk
  • ‪喫茶室ルノアール - ‬4 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly 5-star hotel near Shinjuku Gyoen National Garden
Keio Plaza Hotel Tokyo Premier Grand offers its guests a fitness center and a seasonal outdoor pool. There are 11 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 165 guestrooms or units
  • 47 levels
  • 11 dining venues
  • 3 coffee shops
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open July 19 and close September 28.
  • Pool access available from 9:00 AM to 7:30 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

How close is Keio Plaza Hotel Tokyo Premier Grand to the airport?

Keio Plaza Hotel Tokyo Premier Grand is 18.2 mi (40-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Keio Plaza Hotel Tokyo Premier Grand have an airport shuttle?

Keio Plaza Hotel Tokyo Premier Grand offers an airport shuttle from 9:00 AM to 5:00 PM, at scheduled times, for a charge of JPY 1300. per person, one-way.

How close is Keio Plaza Hotel Tokyo Premier Grand to the beach?

This hotel is 10.7 mi (28-min drive) from Odaiba Beach Park.

Does Keio Plaza Hotel Tokyo Premier Grand offer free breakfast?

Keio Plaza Hotel Tokyo Premier Grand offers free buffet breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Keio Plaza Hotel Tokyo Premier Grand?

No, there is no casino at this hotel.

What time is check-in at Keio Plaza Hotel Tokyo Premier Grand?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in.

Is there free parking at Keio Plaza Hotel Tokyo Premier Grand?

Free parking is not available at this hotel. Self parking is available for JPY 1000.00 per day.

Does Keio Plaza Hotel Tokyo Premier Grand have a pool?

Keio Plaza Hotel Tokyo Premier Grand features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 7:30 PM.

Does Keio Plaza Hotel Tokyo Premier Grand have a restaurant?

Keio Plaza Hotel Tokyo Premier Grand is home to スーパーブッフェ グラスコート, which features Fusion cuisine.

Does Keio Plaza Hotel Tokyo Premier Grand have a spa?

There are no spa services available at this hotel.

How close is Keio Plaza Hotel Tokyo Premier Grand to downtown Tokyo?

Keio Plaza Hotel Tokyo Premier Grand is 4.1 mi away from Tokyo.

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 606 reviews
Rating 8 - Good. 81 out of 606 reviews
Rating 6 - Okay. 19 out of 606 reviews
Rating 4 - Poor. 9 out of 606 reviews
Rating 2 - Terrible. 8 out of 606 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Splurge and get a room on the Premier Grand floors.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bao Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet location. Rooms are very well insulated. Loved the lounge. Breakfast was OK...Nothing spectacular. I'm happy it was "included" with the room!
Stayed 3 nights in Apr 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
A city stay, just outside of the main area of tourism. Requires public transport, which is local. Good taxi service though.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

Stay could not have been any better. Accommodations were perfect, food options on site were both convenient and delicious, lounges available were also great options throughout the trip. The room itself was in excellent condition, with routine cleanings always offered. Room was very spacious for the price. Would definitely book again for my next Tokyo trip!
Stayed 6 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Premier Keio was a great stay. Well worth the money to enjoy the club and the location
Stayed 5 nights in Apr 2025

10/10 Excellent

Hiba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lounge access awesome
Stayed 3 nights in Mar 2025

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed in the Premier Grand before and after our trip to Kyoto, enabling us leave our larger cases at the hotel whilst we took a few days away from the city. The Premier rooms are large, especially for Japan and on the 36+ floors, with full height windows offering excellent views across the city. There is also a dedicated check-in area and club lounge offering soft drinks, coffee etc throughout the day. A delicious breakfast could be taken in the lounge which also offered a free tea with snacks and cakes in the afternoon and a light buffet with alcoholic drinks from 5:30 -7:30pm including French champagne, sake, gin etc. Our room also enabled us to access free soft and alcoholic drinks, including cocktails (in packets..but pleasant! ) in Sky Lounge from 7:30 -9:30pm. Both the lounges had stunning panoramic views of the city. The hotel is in an excellent location, with a 2 min walk to the covered station entrance and 20 min to the park. It was very easy to get around on the trains, as all the signage is also in English and the trains provide English announcements at each stop. It is incredibly cheap compared to London. The shuttle bus from the airport stops outside! £7.50 each way! The room was well maintained and service throughout the hotel was superb. A plentiful supply of all shower/products, although there was a lot of plastic wastage so I think they could look into using refillable bottles. I could not recommend this hotel enough ☺️
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous lounge level service - breakfast was good, not amazing. The coffee machine on the 47th floor was nice and served Starbucks. The bar on 47th floor had low quality free drinks but an amazing view and ambience.
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Tokyo

Two minutes from the heart of Shinjuku but still quiet enough to not be too busy. Great facilities. Club Lounge was included in our deal and was very much worth it, though vegetarian options are limited. Loads to do in Tokyo - will happily return to the city and would probably stay here again if the price was right.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keio Plaza Hotel -an excellent choice for Shinjuku

We stayed at Keio Plaza Hotel for a few days before a cruise and 2 days after the cruise. Our first stay was in Premier Grand which was really nice and included the bar/lounge upstairs on the 45th floor with drinks and snacks and the most amazing light show on the nearby buildings. The room of course had everything we could possibly need and was very clean and comfortable. Our second stay was in the south tower which was also excellent. The room is large and comfortable and also had everything we needed. This room had twin beds which were like large singles or small doubles. All the beds are quite firm for us who are used to softer beds with toppers but I think this is standard for Japan. The only minor gripes are this room has a shower in bath with curtain which would be a problem for anyone with mobility issues (and I'm not a fan ever) and the TV has barely any English speaking channels, even CNN and BBC have Japanese voice-over which we couldn't change. The staff are really good and always ready to help and the location is perfect. A short 10-15 minute walk to Shinjuku Station and lots going on nearby.
Premier Grand room
Premier Grand room
Premier Grand room
South tower bathroom
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Shinjuku! Train station is across the street, variety of restaurants on site and a wonderful view of the city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anh, Southlake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was great with lots of rehreshment options and nice views! Everyone was so nice! The food was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Chee Keong Rob

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

A little disappointed

Having stayed 5 times in this hotel. This recent stay was a disappointment.Club lounge staff for cocktail was not friendly. We went 8 minutes before closing and were told it’s closed . The staff takes more than 10 mins to find our suitcases in the storage caused us to miss out airport transfer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hôtel was one of the nicest I e ever stayed at. I’ve been to many Ritz hotels and this Hôtel supersedes that and it’s less costly. Tokyo is amazing!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Haywood Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Juvy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Montana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff with gorgeous views of Tokyo
Stayed 2 nights in Feb 2025

10/10 Excellent

Firouzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unmatched location service

Keio Plaza Hotel in Tokyo is an example of a perfect hotel. It consist of two tall towers ( 47 stories). The view of Tokyo on top floors is breathtaking. If you book their premier category you have access to an extensive breakfast buffet and a massive lounge with best appetizers and drinks on certain hours.our room was spacious and comfortable with a perfect bathroom and view. Location is perfect and hotel employees always greet and take care of you as you enter the premises The level of service that we experienced was unmatched to any other hotel that we have ever been
Stayed 3 nights in Feb 2025