Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
Family-friendly 5-star hotel near Shinjuku Gyoen National Garden
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
40-inch flat-screen TV with satellite channels, TV, tablet
Hallway
40-inch flat-screen TV with satellite channels, TV, tablet
Executive lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Room service

Explore the area

View in a map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Shibuya Crossing and Waseda University are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.0 miles
  • Shinjuku Gyoen National Garden - 15 min walk - 0.8 miles
  • Yoyogi Park - 2 min drive - 1.3 miles
  • Meiji Jingu Shrine - 3 min drive - 1.5 miles
  • Shibuya Crossing - 4 min drive - 3.0 miles

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪Y's 新宿エステック情報ビル店 - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪ごだいご - ‬4 min walk
  • ‪コメダ珈琲店 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly 5-star hotel near Shinjuku Gyoen National Garden
Keio Plaza Hotel Tokyo Premier Grand offers its guests a fitness center and a seasonal outdoor pool. There are 11 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 165 guestrooms or units
  • 47 levels
  • 11 dining venues
  • 3 coffee shops
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open July 19 and close September 28.
  • Pool access available from 9:00 AM to 7:30 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

How close is Keio Plaza Hotel Tokyo Premier Grand to the airport?

Keio Plaza Hotel Tokyo Premier Grand is 18.2 mi (40-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Keio Plaza Hotel Tokyo Premier Grand have an airport shuttle?

Keio Plaza Hotel Tokyo Premier Grand offers an airport shuttle from 9:00 AM to 5:00 PM, at scheduled times, for a charge of JPY 1300. per person, one-way.

How close is Keio Plaza Hotel Tokyo Premier Grand to the beach?

This hotel is 10.7 mi (28-min drive) from Odaiba Beach Park.

Does Keio Plaza Hotel Tokyo Premier Grand offer free breakfast?

Keio Plaza Hotel Tokyo Premier Grand offers free buffet breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Keio Plaza Hotel Tokyo Premier Grand?

No, there is no casino at this hotel.

What time is check-in at Keio Plaza Hotel Tokyo Premier Grand?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in.

Is there free parking at Keio Plaza Hotel Tokyo Premier Grand?

Free parking is not available at this hotel. Self parking is available for JPY 1000.00 per day.

Does Keio Plaza Hotel Tokyo Premier Grand have a pool?

Keio Plaza Hotel Tokyo Premier Grand features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 7:30 PM.

Does Keio Plaza Hotel Tokyo Premier Grand have a restaurant?

Keio Plaza Hotel Tokyo Premier Grand is home to スーパーブッフェ グラスコート, which features Fusion cuisine.

Does Keio Plaza Hotel Tokyo Premier Grand have a spa?

There are no spa services available at this hotel.

How close is Keio Plaza Hotel Tokyo Premier Grand to downtown Tokyo?

Keio Plaza Hotel Tokyo Premier Grand is 4.1 mi away from Tokyo.

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 509 out of 627 reviews
Rating 8 - Good. 81 out of 627 reviews
Rating 6 - Okay. 19 out of 627 reviews
Rating 4 - Poor. 10 out of 627 reviews
Rating 2 - Terrible. 8 out of 627 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Splurge and get a room on the Premier Grand floors.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this hotel during our 2 week trip to Japan. The customer service here is unmatched. They are on their A game at all times and super nice and helpful. We stayed in a renovated premier grand suite and our room was very nice and we had access to the club lounge which was perfect. I would 100% stay here again. I hope the hotel we are heading to in Osaka is just as good. They definitely have big shoes to fill!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Stayed 4 nights in May 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super handy location; close to shops, cafes, restaurants and about 15mins or so walk to Shinjuku Station. The staff were super helpful and friendly to help. For Premier Grand room, it was a really good spacious and lovely amenities available. Awesome view of Shinjuku both lounge and room. The gym and laundry (make sure to have lots of 100¥!) facilities were great and handy to be in the hotel as well.
Stayed 4 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Second time I’ve stayed here in the Grand Premier rooms. Love the location, walkability, access to shopping and restaurants. Amenities are top tier.
Stayed 5 nights in May 2025

10/10 Excellent

Rajiv, Calgary

Stayed 2 nights in May 2025

10/10 Excellent

YAKOV

Stayed 1 night in May 2025

10/10 Excellent

Weichao, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within walking distance of Shinjuku station
Stayed 1 night in May 2025

10/10 Excellent

Harriet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel in Shinjuku

The Keio Grand Hotel is conveniently located in the Shinjuku area of Tokyo. It is also close to the Shinjuku train station. The staff is very pleasant and extremely helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in May 2025

8/10 Good

monalyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Janet, Fort Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is excellent except the housekeeping service need to be improved a little. we asked for 2 towels and it never came
Stayed 3 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Michael, Maghull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the business district side of Shinjuku. You can use a covered walkway to access the station and the shopping area side of the town. Easy reach for Tokyo station 25m by metro, shibuya 15m by metro and about 1:10m by taxi from NRG airport. Good facilities we stayed in grand premier which gave a breakfast, afternoon tea and evening service. Floor 45 also had a sky lounge.
Stayed 6 nights in May 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff & suggedt to pay the extra fir club priviledges. Well worth it
Stayed 3 nights in May 2025

8/10 Good

Ephraim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. I enjoyed my staying at their Premier Grand room. The only thing I found it is somehow inconvenience was their wi-fi connection, it was unstable, kept disconnected and it didn't auto reconnect.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 5 nights during golden week 2025 and it was amazing. Very nice room, premium lounge, food offering, and staff. It is truly one of Tokyo’s finest hotels. Location to Shinjuku station was perfect for walking, shopping, and dining. We would definitely stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Club level was wonderful. Many food selections and drinks. Staff exceedingly polite and gracious. Would stay here again in a heartbeat.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staying in the Grand Premium with outstanding service
Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, location, and staff were great. Transportation, shopping, and restaurants were nearby. The VIP benefits for staying at the Premier Grand are amazing. I have started at Keio Plaza Premier Grand every time I go to Tokyo and it never disappoints.
Stayed 1 night in Apr 2025

10/10 Excellent

Augustine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Albert

Great stay. Wonderful experience at the lounge and the buffets. Would come back
Stayed 5 nights in Apr 2025