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4.3 out of 5

"As soon as we arrived we were greeted and shown to an available front desk clerk who was nice enough to accommodate my request to be on the same floor ... " More

By a verified traveler on Sat 14 Dec 2019

Hotel Description

3.5-star hotel near Tokyo Metropolitan Government Building

In Tokyo

Within a 15-minute walk of this Shibuya hotel, you'll find Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Also, Isetan Department Store Shinjuku is within half a mile (1 km) and Meiji Jingu Shrine is within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Self parking, dry cleaning, and luggage storage are also offered.

Free Internet, soaking tubs

The soundproofed guestrooms offer free WiFi, free wired Internet, and hair dryers. Other amenities include deep soaking bathtubs, refrigerators, and flat-screen TVs with cable channels.

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$114* Per night/room Nov 1 - Nov 2

Bright Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Sunroute Plaza Shinjuku ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Sunroute Plaza Shinjuku

Everyone (2) Couples (1) Family (1)
4 out of 5
As soon as we arrived we were greeted and shown to an available front desk clerk who was nice enough to accommodate my request to be on the same floor as my sister and niece. The only strange thing was the bathtub made a creaky noise when stepping into it, like it wasn’t really connected to the wall.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 17, 2019 by Shimma

Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more. We are looking forward to serving you again.

5 out of 5
We only stayed for a short time so we did not see the full hotel amenities but from what we can tell it was very nice!

Posted by on Oct 22, 2019

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Comment from Hotel Management

Nov 11, 2019 by Shimma

Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.

5 out of 5
Rooms are a bit tiny, but staff is very friendly, and pleasant to work with. Breakfast is not included, however within a meter there are some eateries. They will help you translate words into Japanese. Would visit again. Area is very central to other locations and very close to the train.

Posted by on Apr 8, 2018

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3 out of 5

Decent Hotel, Great Location

Title says it all. Located a couple of blocks from Shinjuku Station which basically connects you to everywhere in Tokyo. Hotel itself is ok. Small rooms but clean.

Posted by on Mar 16, 2018

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About the Hotel Sunroute Plaza Shinjuku

Location 2-3-1 Yoyogi, Tokyo, Tokyo-to 151-0053

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Sunroute Plaza Shinjuku. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (74.2 km / 46.1 mi)
  • Train station: Shinjuku Station (0.3 km / 0.2 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sunroute Plaza Shinjuku offers 624 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Vilazza - This restaurant serves breakfast and lunch.

Kukon - This restaurant serves dinner only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The name on the booking must match the name on the passport.

Meals are not included in the room rate for children ages 6 and younger who stay free.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2200 per person (approximately)
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunroute
  • Hotel Sunroute Plaza
  • Hotel Sunroute Plaza Shinjuku
  • Hotel Sunroute Shinjuku Plaza
  • Shinjuku Plaza Hotel
  • Shinjuku Plaza Sunroute
  • Sunroute
  • Sunroute Hotel
  • Sunroute Plaza
  • Sunroute Plaza Shinjuku
  • Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Shibuya
  • Hotel Sunroute Plaza Shinjuku Tokyo
  • Sunroute Plaza Shinjuku Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Tokyo
  • Hotel Sunroute Plaza Shinjuku Hotel
  • Hotel Sunroute Plaza Shinjuku Tokyo
  • Hotel Sunroute Plaza Shinjuku Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.