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Hotel Sunroute Plaza Shinjuku

3.5 star property
3.5-star spa hotel near Shibuya Crossing

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Property entrance
Lobby lounge
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Run Of House

Premium bedding, down comforters, desk, blackout drapes

Run Of House

  • Sleeps 2

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(195 reviews)
  • 169 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 169 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 201 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 282 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for [Pure Wellness Room] Deluxe Triple Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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About the neighborhood

Tokyo

Shibuya stay.Your stay at this Shibuya hotel places you within 3 miles (5 km) of Shibuya Crossing and Tokyo Imperial Palace. Tokyo Metropolitan Government Building and Omoide Yokocho are also within half a mile (1 km).

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.4 miles
  • Shinjuku Isetan - 8 min walk - 0.4 miles
  • Omoide Yokocho - 8 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 9 min walk - 0.5 miles
  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 84 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪Segafredo Zanetti Espresso - ‬2 min walk
  • ‪VILLAZZA - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

3.5-star spa hotel near Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Frequently asked questions

How close is Hotel Sunroute Plaza Shinjuku to the airport?

Hotel Sunroute Plaza Shinjuku is 14.2 mi (50-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sunroute Plaza Shinjuku?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Sunroute Plaza Shinjuku on Feb 1, 2026 start from $175.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sunroute Plaza Shinjuku have an airport shuttle?

Airport shuttle services are not available at Hotel Sunroute Plaza Shinjuku.

How close is Hotel Sunroute Plaza Shinjuku to the beach?

This hotel is 10.7 mi (32-min drive) from Odaiba Beach Park.

Does Hotel Sunroute Plaza Shinjuku offer free breakfast?

Free breakfast isn’t provided at Hotel Sunroute Plaza Shinjuku, but buffet breakfast is offered for a fee of JPY 3300 for adults and JPY 1650 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Sunroute Plaza Shinjuku?

No, there is no casino at this hotel.

What time is check-in at Hotel Sunroute Plaza Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Sunroute Plaza Shinjuku?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per day.

Does Hotel Sunroute Plaza Shinjuku have a pool?

Hotel Sunroute Plaza Shinjuku does not have a pool.

Does Hotel Sunroute Plaza Shinjuku have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Sunroute Plaza Shinjuku have a spa?

This hotel has a spa, which features aromatherapy.

How close is Hotel Sunroute Plaza Shinjuku to downtown Tokyo?

Hotel Sunroute Plaza Shinjuku is 3.9 mi away from Tokyo.

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1274 out of 2042 reviews
Rating 8 - Good. 583 out of 2042 reviews
Rating 6 - Okay. 127 out of 2042 reviews
Rating 4 - Poor. 32 out of 2042 reviews
Rating 2 - Terrible. 26 out of 2042 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very helpful staff. Clean rooms and plenty of amenities available. Also location was outstanding so close to Shinjuku station.
Stayed 13 nights in Oct 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and communicated in English. I was able to rent a lint roller and scissors with no problems and they were delivered to the room by a cute robot friend!
Stayed 6 nights in Oct 2025

10/10 Excellent

kiki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 5 nights in Oct 2025

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Location, Room, Staff, Amenities were amazing! Would highly recommend going. We will for sure
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Oct 2025

2/10 Terrible

johnson

Stayed 8 nights in Oct 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in a perfect location! Seconds away from Shinjuku station, but it doesn’t feel hectic or loud when you’re in the hotel. The staff are lovely and accommodating. There were lovely little touches like free tea and skincare products. We’re hoping to come back to Tokyo again in the future and hope to stay here again!
Stayed 12 nights in Oct 2025

8/10 Good

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjuku. The room is pretty big for Tokyo and in good condition. They also provide tons of toiletries - even face masks, hair treatment, and sunscreen. Super complete and really thoughtful. Overall, a great choice for both convenience and comfort.
Stayed 4 nights in Oct 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located close to Shinjuku metro and railway stations. We used airport limousine service from the Bus terminal which was a 7 minute walk from the hotel to get back to Haneda airport. The staff was friendly and helpful. The room was on a smaller side but we did not mind it as we only stayed for two nights. It was easy to check in, breakfast option was a definite plus.
Stayed 2 nights in Oct 2025

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Staff friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

jagdish, lakeside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesom stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Julia Lynn Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The services at the check in/out or guest services were quite professional and efficient. They were dedicated to serving their guests. The amount of extras they provided in their lobby was incredible and thoughtful. (Razors, washcloths, toothbrush, toothpaste, hair creams, face creams, bath petals, etc.) It was very thoughtful to be able to turn to a tv channel to see which machines on which floors were available. There were only about 2 machines on each floor of the hotel and not every floor had a laundry room) Three major deficits were the functionality of the all in one washer/dryer unit. (It was very pricey because the dryers weren’t efficient and we continued to use coin after coin to get the clothes dry, for more than $220 per night, the rooms were TINY, even with one double bed in the room, and lastly the two restaurants inside of the hotel plaza, had very limited hours and the prices were a bit higher than they should have been. Overall, because of the pleasantness of the front desk workers, the niceness of the lobby, and the variety of the the free items in the lobby, I’d stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel love it!
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry set up was great.
Stayed 6 nights in Oct 2025

10/10 Excellent

hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed, good location, not extremely small for 2 people
Stayed 6 nights in Oct 2025

10/10 Excellent

Lori Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunroute Plaza Shinjuku is my family’s go- to hotel for Tokyo. We love the location and everything it has to offer inside and in the area. The staff is always friendly and helpful. This was our second year here and we will continue to return. Join the Sotetsu Membership for additional perks! Need to add too that I absolutely love their beaded pillows!
Stayed 4 nights in Oct 2025

6/10 Okay

suchin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we first check in, the bathroom smell.. we have to have them clean up to get rid of most of the smell. Laundry is not very clean and wait for a long time to get to any machine.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jacquelin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely staff ! They held our bags until check-in, the room was clean and quiet, in a big and happening neighborhood with the largest transportation hub. Laundry facilities we good as well
Stayed 1 night in Oct 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan to us was always safe plenty of shops staff were really helpful with plenty of them 24 hours a day right by the very busy Shinjuku railway station
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Tokyo. Plenty of shops and restaurants nearby. A good clean room policy. Finally, the staff were very courteous in their service.
Stayed 7 nights in Oct 2025

10/10 Excellent

Vanessa

Stayed 6 nights in Oct 2025

10/10 Excellent

Marijana, Sandy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again! Hotel is easy to get to with airport bus. Airport bus is easy to find at the airport, there is a bus counter at airport to buy tickets. Kids can sit in parents lap. Hotel is close to shinjuku express bus station for early bus rides back to airport and by subway stations. There is a family mart across th street and 7/11 around the corner. Hotel has microwave and laundry in common areas. Laundry ranges 600yen to 300yen. Coins only and front desk can exchange yen coins. Easy to walk to shibuya and harajuku, lots to do in the area around the hotel. Rooms were clean, we had two kids and two adults and got the room with an extra twin bed but didn’t need it. The beds are big enough for two. Definitely recommend.
Stayed 5 nights in Oct 2025