4.6 out of 5

"Rooms are a bit tiny, but staff is very friendly, and pleasant to work with. Breakfast is not included, however within a meter there are some eateries ... " More

By a verified traveler on Sun 08 Apr 2018

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Hotel Description

At Hotel Sunroute Plaza Shinjuku you'll be within a 20-minute stroll of popular places like Meiji Jingu Shrine and Tokyo Metropolitan Government Building. Highlights at this hotel include 2 restaurants and in-room free WiFi.

You can enjoy flat-screen TVs with cable channels, and all 624 soundproofed rooms feature free wired Internet, coffee/tea makers, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include soaking tubs and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, down comforters, phones, and desks are available.

The restaurant, Vilazza, is open for breakfast and lunch. At the hotel's own bar/lounge, you can stop for a drink. Conference space and meeting rooms are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

You'll be 1.4 km (0.8 mi) from Shinjuku Gyoen National Garden and 2.6 km (1.6 mi) from Yoyogi Park with a stay at this 3.5-star Shibuya hotel.

Hotel Sunroute Plaza Shinjuku ratings based on 111 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Rooms are a bit tiny, but staff is very friendly, and pleasant to work with. Breakfast is not included, however within a meter there are some eateries. They will help you translate words into Japanese. Would visit again. Area is very central to other locations and very close to the train.

Posted by on Apr 8, 2018

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3 out of 5

Decent Hotel, Great Location

Title says it all. Located a couple of blocks from Shinjuku Station which basically connects you to everywhere in Tokyo. Hotel itself is ok. Small rooms but clean.

Posted by on Mar 16, 2018

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5 out of 5

Hotel Sunroute Plaza Shinjuku

Pros: Location, Staff, Cleanliness, Quiet
Cons: None
Great location Plenty of places to visit that are walking distance Close to subway station Helpful, english speaking staffs

Posted by on Dec 7, 2015

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4 out of 5

Quiet Oasis in Shinjuku

Pros: For me, the location and quality of room amenities is why I return, at a good price if you get lucky, particularly week days. This particularly true
Cons: The lackluster breakfast is expensive at $18 a pop and lackluster.
Location: Shinjuku offers a wide range of shopping, dining at east of Isetan Dept. store.
The Sunroute Plaza Hotel in Shinjuku is has consistently been a terrific, high quality, experience with a room that though small, has great amenities and is ideal for the solo traveller who wants to be centrally located and uses the JR Train line, and the subway system. I've stayed there three times. The hotel is nicely tucked away out of the more insanely crowded areas of Shinjuku, and yet once you leave your room you could be in a train within 15 min if you walk fast. I have always succeeded in getting a room on the top two floors which are quiet and if you get a room toward the front of the building have a great view. It's an easy hotel to find and has a convenient entrance if your friends want to lick you up in a car.

Posted by , from San Diego on Nov 6, 2015

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5 out of 5

Location, location, location.

Pros: Room is tiny, as all Japanese rooms usually are, but efficient, with everything you need. Room was very clean; hotel staff are accommodating.
Location: Located near a very large subway station (Shinjuku Station) as well as the JR lines (train lines).
This was our third stay at the Sunroute Hotel Shinjuku. We find the location just can't be beat, and there are other perks as well: the airport shuttle (Limousine Bus) drops off here, which is nice when you are tired from a long flight and just want to take the shuttle right to your hotel. The Ghibli Museum Tour started at this hotel - it was an amazing tour made easier by the fact that we were already staying here! Easy walking distance to our favorite bar, The Watering Hole, and to lots of shops and eateries, as well as one of the biggest subway stations.

Posted by , from Orange County, CA on Mar 24, 2015

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4 out of 5

Good bargain

Pros: Location and price.
Cons: Room was very small, but I suspect typical for Tokyo and the price we paid.
Location: Shinjuku is a popular place for young people. Many places nearby to eat and shop.
This hotel was very conveniently located and close to the subway. The room was small but clean and the hotel staff was helpful. It was a good bargain for Tokyo.

Posted by , from Portland, Oregon on Mar 24, 2015

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5 out of 5

Very convenient

I stayed at this hotel for just under two weeks and I loved it. The location was very convenient and an easy walk to both the shinjuku station and the yoyogi station. The staff was very helpful and was able to answer all my questions. Also, I liked that the hotel rooms and the lobby have wifi which can be hard to find in Tokyo. The next time I visit, I would definitely consider staying here again.

Posted by , from Torrance, CA on Sep 18, 2013

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4 out of 5

Great Lobby and Restaurant!

When you enter this hotel, it's fantastic. Beautiful, spacious and a great atmosphere. The restaurant is very pleasant and has a nice ambiance. Our room was on the 5th floor, and like many overseas hotel rooms, quite small. We had a double bed, which took up 75% of the space. The bathroom was adequate, but the shower/bathtub was a type of fiberglass insert surround. Not as nice as tile by any stretch. The room did have the basics and was very clean, with the exception of some stains on the carpet and luggage marks along the wall. The window was large and let in a lot of natural light, although our view was expectedly 'not the greatest' and consisted of neighboring buildings and roof tops. WiFi was not working, and the computers in the 2nd floor lounge were too slow to be able to use. We were able to rent a loaner laptop for 10 Yen a night, which was ok. The staff was very frendly and the location is convienient. Overall a good place to stay!

Posted by , from Moorpark CA on Jul 22, 2013

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4 out of 5

Fine chocie

Pros: Free Internet
This is by no means a posh place. I would equate it to Marriot's Courtyard. The room was clean and decent sized especially given that it was Tokyo. My son and I were here just short of two weeks. They provide all that you need. Slippers, PJ's, soaps, little hot pot, an ironing board/press, there were also little brushes, toothbrushes, even Q-tips. Deep tub. The elevators were great. I never waited too long even during busy times. As soon as you push the button it tells you which elevator will be yours. Right next to the subway stop too. Family Mart across the street and short walk to JR. Cons: Internet in room in not wireless. Starting show a little wear in room.

Posted by on Sep 6, 2012

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5 out of 5

I loved it! <3

Pros: Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
Omg I'm so glad that I stayed in this hotel in July! The staff was so helpfu, I sprained my ankle on my second night there and they helped me out alot. Also its so clean and looks fancy and the location was too perfect like the stations right on the corner, also if you're going clubbing there's a McDs on the corner too open 24/7 for those drunken munchies haha

Posted by , from los angeles, ca on Aug 13, 2012

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About the Hotel Sunroute Plaza Shinjuku

Location 2-3-1 Yoyogi, Tokyo, Tokyo-to 151-0053

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. The business-friendly Hotel Sunroute Plaza Shinjuku also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 4 conference rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: Tokyo (NRT-Narita Intl.) (76.8 km / 47.7 mi)
  • Train station: Tokyo Shinjuku Station (0.3 km / 0.2 mi)
  • Metro station: Yoyogi Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sunroute Plaza Shinjuku offers 624 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Vilazza - This restaurant serves breakfast and lunch.

Kukon - This restaurant serves dinner only.

Room service (during limited hours) is available.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

A scheduled power outage will take place on May 6, 2018 from noon to 7 PM. During this time, the elevator and emergency lights will be in operation. Check-in on May 6, 2018 will be available at 7 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1836 per person (approximately)
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunroute
  • Hotel Sunroute Plaza
  • Hotel Sunroute Plaza Shinjuku
  • Hotel Sunroute Shinjuku Plaza
  • Shinjuku Plaza Hotel
  • Shinjuku Plaza Sunroute
  • Sunroute
  • Sunroute Hotel
  • Sunroute Plaza
  • Sunroute Plaza Shinjuku
  • Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Shibuya

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.