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Hotel Metropolitan Tokyo Marunouchi

4.0 star property
4-star hotel near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for Hotel Metropolitan Tokyo Marunouchi

Premium bedding, in-room safe, desk, blackout drapes
Creator video
Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; French cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1-7-12 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Bank of Japan
    ‪5 min walk‬
  • Place, Tokyo International Forum
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for 1 Double 18sqm Non smoking

1 Double 18sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 Double 18sqm Non smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 King 25sqm Non smoking

1 King 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 King 25sqm Non smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Corner 22sqm Non smoking

1 King Corner 22sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 King Corner 22sqm Non smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Superior 20sqm Non smoking

1 Queen Superior 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 Queen Superior 20sqm Non smoking

9.2 out of 10
Wonderful
(46 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Corner Twin 30sqm Non smoking

Executive Corner Twin 30sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Executive Corner Twin 30sqm Non smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for No View 1 Double 17sqm Non smoking

No View 1 Double 17sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

No View 1 Double 17sqm Non smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for No View 1 Queen 20sqm Non smoking

No View 1 Queen 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

No View 1 Queen 20sqm Non smoking

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Train View 1 Queen 20sqm Non smoking

Train View 1 Queen 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Train View 1 Queen 20sqm Non smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Train View Twin 25sqm Non-smoking

Train View Twin 25sqm Non-smoking | Premium bedding, in-room safe, desk, blackout drapes

Train View Twin 25sqm Non-smoking

8.6 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple 25sqm Non smoking

Triple 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Triple 25sqm Non smoking

8.0 out of 10
Very good
(16 reviews)
  • 269 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Twin 25sqm Non smoking

Twin 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Twin 25sqm Non smoking

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin 28sqm Non smoking

Deluxe Twin 28sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin 28sqm Non smoking

9.8 out of 10
Exceptional
(18 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for No View 1 Queen 17sqm Non smoking

No View 1 Queen 17sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

No View 1 Queen 17sqm Non smoking

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Queen 18sqm Non smoking

1 Queen 18sqm Non smoking | Premium bedding, in-room safe, desk, blackout drapes

1 Queen 18sqm Non smoking

8.8 out of 10
Excellent
(33 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) Twin 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) Twin 25sqm Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for -UTSUROI- (Renovated) Triple 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) Triple 25sqm Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for -UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) 1Queen 18sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) 1Queen 18sqm Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) Twin 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) Twin 25sqm Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated)Triple 25sqm Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated)Triple 25sqm Non Smoking

  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI-(Renovated)Corner Suite Twin for 3 person(2 Single beds & 1 Trundle)

Premium bedding, in-room safe, desk, blackout drapes

-UTSUROI-(Renovated)Corner Suite Twin for 3 person(2 Single beds & 1 Trundle)

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Tokyo

Central Tokyo getaway .Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Nippon Budokan. Tokyo Dome and Tokyo Tower are also within 3 miles (5 km).

What's nearby

  • Bank of Japan - 5 min walk - 0.3 miles
  • Nihonbashi Mitsui Hall - 7 min walk - 0.4 miles
  • Imperial Palace East Gardens - 10 min walk - 0.6 miles
  • Tokyo International Forum - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 1 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • ‪PRONTO - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪丿貫 東京 - ‬1 min walk
  • ‪Tully's Coffee - ‬2 min walk

About this property

Hotel Metropolitan Tokyo Marunouchi

4-star hotel near Tokyo Imperial Palace
There's a restaurant on site. Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at Hotel Metropolitan Tokyo Marunouchi. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 339 guestrooms or units
  • 8 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Metropolitan Tokyo Marunouchi offers 339 accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Mitsui Garden Hotel Kyobashi Tokyo Station
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,005 reviews
$185 nightly
The price is $205
Jan 28 - Jan 29
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Marunouchi
Hotel Marunouchi Metropolitan
Hotel Metropolitan Marunouchi
Marunouchi Hotel Metropolitan
Marunouchi Metropolitan Hotel
Metropolitan Hotel Marunouchi
Metropolitan Marunouchi
Metropolitan Marunouchi Hotel
Metropolitan Marunouchi Hotel Tokyo
Metropolitan Marunouchi Tokyo
Hotel Metropolitan Marunouchi Tokyo, Japan
Hotel Metropolitan Tokyo Marunouchi
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Hotel
Hotel Metropolitan Tokyo Marunouchi Tokyo
Hotel Metropolitan Tokyo Marunouchi Hotel Tokyo

Frequently asked questions

How close is Hotel Metropolitan Tokyo Marunouchi to the airport?

Hotel Metropolitan Tokyo Marunouchi is 13.7 mi (15-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Metropolitan Tokyo Marunouchi?

As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Marunouchi on Jan 25, 2026 start from $180.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Metropolitan Tokyo Marunouchi have an airport shuttle?

Airport shuttle services are not available at Hotel Metropolitan Tokyo Marunouchi.

How close is Hotel Metropolitan Tokyo Marunouchi to the beach?

This hotel is 6 mi (19-min drive) from Odaiba Beach Park.

Does Hotel Metropolitan Tokyo Marunouchi offer free breakfast?

Free breakfast isn’t provided at Hotel Metropolitan Tokyo Marunouchi, but buffet breakfast is offered for a fee of JPY 3200 for adults and JPY 1600 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Metropolitan Tokyo Marunouchi?

No, there is no casino at this hotel.

What time is check-in at Hotel Metropolitan Tokyo Marunouchi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Metropolitan Tokyo Marunouchi?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Hotel Metropolitan Tokyo Marunouchi have a pool?

Hotel Metropolitan Tokyo Marunouchi does not have a pool.

Does Hotel Metropolitan Tokyo Marunouchi have a restaurant?

Hotel Metropolitan Tokyo Marunouchi is home to TENQOO, which features French cuisine.

Does Hotel Metropolitan Tokyo Marunouchi have a spa?

There are no spa services available at this hotel.

How close is Hotel Metropolitan Tokyo Marunouchi to downtown Tokyo?

Hotel Metropolitan Tokyo Marunouchi is 0.2 mi away from Tokyo.

Hotel Metropolitan Tokyo Marunouchi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1275 out of 1735 reviews
Rating 8 - Good. 354 out of 1735 reviews
Rating 6 - Okay. 79 out of 1735 reviews
Rating 4 - Poor. 14 out of 1735 reviews
Rating 2 - Terrible. 13 out of 1735 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zoher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near Tokyo Station and the room had stunning views of the train tracks and Tokyo especially at night. We travelled with 2 children (6&8) and the riom despite being small had everything that was needed to make our first trip to Tokyo special. The location of this hotel was a bonus as it provided us with several options for bus, trains and tours all within walking distance.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent but the room had a foul smell. Staff was willing to change our room but the other rooms also had the same smell so we stayed in the original room for a week. Purchased febreze that work on the carpet, and we could tolerate the odor.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sara, Auburn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Room was a really nice size and staff were very friendly. The view of the tracks outside of the window was incredible at night. I would happily stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Tokyo Station is unbeatable !!! Easy for catching trains and lots of dining options inside Tokyo train station
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to train station, made visiting other districts much easier
Stayed 6 nights in Sep 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was convenient, even quiet considering it was next to the train station. Room was small but this is expected in Tokyo
Stayed 1 night in Oct 2025

10/10 Excellent

hanan R

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is magnificent. The rooms are a lot smaller than they appear online. The bathroom was a very traditional Japanese style which was surprising given the rating of the hotel. Bathroom smelt musty if the fan wasn’t on.
Stayed 3 nights in Oct 2025

8/10 Good

Tara

Stayed 4 nights in Oct 2025

10/10 Excellent

James

Stayed 6 nights in Sep 2025

8/10 Good

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transportation and food (inside Tokyo station and around), attractions and sights were 35 mins or less. Great amenities inside the room but the room had a musty smell.
Stayed 4 nights in Oct 2025

10/10 Excellent

ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2025

10/10 Excellent

dorit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and very specious, great staff, close to the train station with plenty of shops
Stayed 3 nights in Sep 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Nympha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah, Canmore

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Tokyo Station and the bus from Narita.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location when taking the Shinkansen and a very nice space, stayed in a corner room.
Stayed 5 nights in Sep 2025

10/10 Excellent

G G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more prominent signage on the exterior. Current signage is not very visible
Stayed 3 nights in Oct 2025

8/10 Good

Caroline

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was inadequate
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Great location but the room is dated. I have stayed in an upgraded room prior and it was a much nicer experience. All in all though, nice hotel with a great location right outside the Nihombashi exit of Tokyo station.
Stayed 1 night in Sep 2025

10/10 Excellent

Ayham

Stayed 4 nights in Sep 2025

10/10 Excellent

Foo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located next to Tokyo Station so it was very convenient. Bus, train, metro and shinkansen transportation options were easily accessible. Lots of dining and shopping options within Tokyo Station and buildings surrounding the station. Staff at reception were very friendly and helpful. Would definitely stay there again on future trips to Tokyo if available.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonia

Stayed 2 nights in Sep 2025

10/10 Excellent

Erick, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to Tokyo Station. Very helpful front desk staff
Stayed 1 night in Sep 2025