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Grand Prince Hotel Shin Takanawa

5.0 star property
5-star luxury hotel near Tokyo Tower

Choose dates to view prices

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lounge
Lobby
Garden
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612
  • Tokyo Tower
    ‪5 min drive‬
  • Shibuya Crossing
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪12 min drive‬

Room options

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

  • 415 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

  • 1294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

  • 647 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Triple Room, Non Smoking

  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner King Room, Non Smoking

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Room with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Room with Lounge Access, Non-Smoking

  • 1294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Fourth Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking)  | Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Room with Lounge Access (Non-Smoking) 

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior King Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Superior Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Smoking

  • Sleeps 2

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

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About the neighborhood

Tokyo

Heart of Tokyo.A stay at this Minato hotel places you within 3 miles (5 km) of Tokyo Tower and 6 miles (10 km) of Shibuya Crossing. Tokyo Imperial Palace and Meiji Jingu Shrine are also within 6 miles (10 km).

What's nearby

  • Roppongi Hills - 4 min drive - 3.0 miles
  • Tokyo Tower - 5 min drive - 2.8 miles
  • Shibuya Crossing - 6 min drive - 4.6 miles
  • Tokyo Imperial Palace - 6 min drive - 4.7 miles
  • Meiji Jingu Shrine - 10 min drive - 5.5 miles

Getting around

  • Takanawadai Station - 5 min walk
  • Shinagawa Station - 7 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪あきた美彩館ダイニング - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪Grand Prince Hotel Takanawa - ‬5 min walk
  • ‪Aux Bacchanales Takanawa - ‬4 min walk
  • ‪Outback Steakhouse - ‬4 min walk

About this property

Grand Prince Hotel Shin Takanawa

5-star luxury hotel near Tokyo Tower
There are 2 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25801 square feet (2397 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Shin Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 908 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • 25801 sq ft of conference space
  • 2397 sq m of conference space
  • Built in 1982
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Grand Prince Hotel Shin Takanawa offers 908 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Japanese

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View from property

Grand Prince Hotel Takanawa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
$128 nightly
The price is $141
Jul 6 - Jul 7
All taxes and fees included in total
Grand Prince Hotel Takanawa

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 8000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

How close is Grand Prince Hotel Shin Takanawa to the airport?

Grand Prince Hotel Shin Takanawa is 8.3 mi (24-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Grand Prince Hotel Shin Takanawa have an airport shuttle?

Airport shuttle services are not available at Grand Prince Hotel Shin Takanawa.

How close is Grand Prince Hotel Shin Takanawa to the beach?

This hotel is 5.5 mi (19-min drive) from Odaiba Beach Park.

Does Grand Prince Hotel Shin Takanawa offer free breakfast?

Free breakfast isn’t provided at Grand Prince Hotel Shin Takanawa, but buffet breakfast is offered for a fee of JPY 5085 for adults and JPY 2825 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Grand Prince Hotel Shin Takanawa?

No, there is no casino at this hotel.

What time is check-in at Grand Prince Hotel Shin Takanawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Grand Prince Hotel Shin Takanawa?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Grand Prince Hotel Shin Takanawa have a pool?

Grand Prince Hotel Shin Takanawa does not have a pool.

Does Grand Prince Hotel Shin Takanawa have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Grand Prince Hotel Shin Takanawa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand Prince Hotel Shin Takanawa to downtown Tokyo?

Grand Prince Hotel Shin Takanawa is 4 mi away from Tokyo.

Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 725 out of 1319 reviews
Rating 8 - Good. 345 out of 1319 reviews
Rating 6 - Okay. 157 out of 1319 reviews
Rating 4 - Poor. 54 out of 1319 reviews
Rating 2 - Terrible. 38 out of 1319 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Celeste

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very outdated and not well maintained. The edges of the mattress cover in our room were worn and frayed. A strong odor of smoke permeated our “non-smoking” room. Bathroom facilities are old; it included a tub with surround shower curtain. It’s difficult to find your way around and through the property. There are several hotels on the site which add to the confusion. Overall, I am unable to recommend this hotel. In my opinion, the 8.6 point rating posted on Expedia was not warranted. It should rank instead in the 7.5-7.8 range.
Stayed 1 night in Mar 2025

10/10 Excellent

Celia, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is not a good hotel for travelers. It’s not a convention centers with rooms. Super rowdy with big groups of either conferences or organized tours. It’s far from the city, no good food options around. The hotel’s breakfast is crowded. Long queues and waiting times for everything stop checkin to checkout to breakfast. The staff, while polite, is not friendly, makes mistakes with bills, everything takes a long time to even talk to somebody who can answer your question and even than the problems are not resolved. I wouldn’t recommend this hotel for solo/couple/family travels.
Stayed 4 nights in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice! Not much place for shopping.
Stayed 13 nights in Feb 2025

10/10 Excellent

Hide

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all great here
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel by chance through expedia and I must say I was very happy to have been able to stay here. I guess I wasn't ready for the high class look and feel of thisbplace like I was staying in a Vegas style hotel! Great room and great staff. We had a great view of the Tokyo Tower from our room and added to the overall experience as well. The garden at the ground level was very nice and beautiful. The breakfast buffet has a alot of choices between Japanese and American styles. I would love to stay here again when ever come through this area again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sascha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance for walk to shikanawa station. Hotelroom in good condition and clean. Check-in very fast and comfortible. Seveneleven in basement are perfekt!
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

EUN SOOK

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was nice to have 7 Eleven, Tully coffee and many good restaurants. I like the resort with the Japanese garden. Only thing our air conditioner did not work. We end up just opening the window to get a some air
Stayed 4 nights in Mar 2025

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, amenities
Staff needs training and understanding how to accommodate customers who just had a red eye flight but being turned away coldly stating no earlier admisson to the room even it is cleaned and ready. On check out they did not even ask how was the trade.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mohamed Asim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good dining options, at least until 9:30 pm. Room quality was good.
Stayed 2 nights in Mar 2025

8/10 Good

Shinichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The rooms are very spacy unlike other hotels in Tokyo.
Stayed 1 night in Mar 2025

6/10 Okay

Yoshiko

Stayed 2 nights in Mar 2025

6/10 Okay

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for a great hotel

The front desk, bell hop and everyone else was friendly and willing to help. It was nice to have a 7-11 store within the premises
Stayed 2 nights in Feb 2025

10/10 Excellent

Andy L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Beautiful hotel. Wonderful two nights. Air conditioning wasn’t the best. It was hard to get to the set temperature. Not the fault of the hotel but an inconsiderate guest was smoking on their balcony and the smoke entered our room.
Stayed 2 nights in Feb 2025