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Grand Prince Hotel Shin Takanawa

5.0 star property
5-star luxury hotel near Tokyo Tower

Choose dates to view prices

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property preview
Down comforters, in-room safe, blackout drapes, free WiFi
Lobby
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Spa

Explore the area

View in a map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612
  • Place, Shinagawa Prince Cinema
    ‪5 min walk‬
  • Place, Meiji Gakuin University
    ‪9 min walk‬
  • Place, Sengakuji Temple
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Club King Room with Lounge Access (Non-Smoking) 

View from room

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(13 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(58 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

  • 647 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior King Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

  • 641 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking)  | Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(5 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Room with Lounge Access, Non-Smoking

  • 1294 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Fourth Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

View from room

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

  • 647 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

  • 721 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | View from room

Standard Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 415 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner King Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Twin Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking | View from room

Superior Precious Triple Room, Non Smoking

  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking | View from room

Superior Precious Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

  • 415 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

  • 1294 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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View from property

Grand Prince Hotel Takanawa

Minato
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,205 reviews
$126 nightly
The price is $139
Dec 11 - Dec 12
All taxes and fees included in total
Grand Prince Hotel Takanawa

About the neighborhood

Tokyo

Heart of Tokyo.A stay at this Minato hotel places you within 3 miles (5 km) of Tokyo Tower and 6 miles (10 km) of Shibuya Crossing. Tokyo Imperial Palace and Meiji Jingu Shrine are also within 6 miles (10 km).

What's nearby

  • Shinagawa Prince Cinema - 5 min walk - 0.3 miles
  • Koyasan Tokyo Betsuin Temple - 8 min walk - 0.5 miles
  • Meiji Gakuin University - 9 min walk - 0.5 miles
  • Sengakuji Temple - 12 min walk - 0.7 miles
  • Happoen Garden - 14 min walk - 0.8 miles

Getting around

  • Takanawadai Station - 5 min walk
  • Shinagawa Station - 7 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪麻布茶房 - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪ラウンジもみじ - ‬1 min walk
  • ‪ザ・クラブラウンジ - ‬6 min walk
  • ‪Outback Steakhouse - ‬4 min walk

About this property

Grand Prince Hotel Shin Takanawa

5-star luxury hotel near Tokyo Tower
There are 2 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25801 square feet (2397 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Shin Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 908 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • 25801 sq ft of conference space
  • 2397 sq m of conference space
  • Built in 1982
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Grand Prince Hotel Shin Takanawa offers 908 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

View from property
Grand Prince Hotel Takanawa
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,205 reviews
$126 nightly
The price is $139
Dec 11 - Dec 12
Grand Prince Hotel Takanawa

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 13 and 26, 2026, from 1-5 AM. All facilities that use power, including elevators and the internet will not be available during this time. There may be a 6-hour delay with internet access after power is restored.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

How close is Grand Prince Hotel Shin Takanawa to the airport?

Grand Prince Hotel Shin Takanawa is 8.3 mi (24-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Prince Hotel Shin Takanawa?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Shin Takanawa on Dec 7, 2025 start from $132.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Prince Hotel Shin Takanawa have an airport shuttle?

Airport shuttle services are not available at Grand Prince Hotel Shin Takanawa.

How close is Grand Prince Hotel Shin Takanawa to the beach?

This hotel is 5.5 mi (19-min drive) from Odaiba Beach Park.

Does Grand Prince Hotel Shin Takanawa offer free breakfast?

Free breakfast isn’t provided at Grand Prince Hotel Shin Takanawa, but buffet breakfast is offered for a fee of JPY 5085 for adults and JPY 2825 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Grand Prince Hotel Shin Takanawa?

No, there is no casino at this hotel.

What time is check-in at Grand Prince Hotel Shin Takanawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Grand Prince Hotel Shin Takanawa?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Grand Prince Hotel Shin Takanawa have a pool?

Grand Prince Hotel Shin Takanawa does not have a pool.

Does Grand Prince Hotel Shin Takanawa have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Grand Prince Hotel Shin Takanawa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand Prince Hotel Shin Takanawa to downtown Tokyo?

Grand Prince Hotel Shin Takanawa is 4 mi away from Tokyo.

Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 890 out of 1589 reviews
Rating 8 - Good. 412 out of 1589 reviews
Rating 6 - Okay. 176 out of 1589 reviews
Rating 4 - Poor. 66 out of 1589 reviews
Rating 2 - Terrible. 45 out of 1589 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Claire

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very nice and fancy. However, we felt our hotel room was kinda dated. Everything was comfortable, but the bathroom and furnishings were meh. The pillows were amazing and very good staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaleah

Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Jane, South San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and superb breakfast!! Very close to a major station.
Stayed 2 nights in Jul 2025

4/10 Poor

Douglas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is a 5 star property and the outside grounds were beautiful but the actual room itself was very dated, dirty, dusty, and was not the picture advertised. The bathroom was old, toilet was outdated, and there was black and pink mold in bathtub. We requested another room but they said it was full. The restaurants were overpriced. We paid $34 each for a limited variety buffet breakfast. There are no other restaurants close. I was told we can use facility at the 2 other Prince property within 5 min walking distance. I specifically asked if we can use the gym at Prince Sakura and was told yes. But when we went there, I was told it would cost $24 to use the gym and I would need to leave at 10 pm eventhough I got there at 8:45 pm. The sign said it was a 24 hr gym but they said it was only for their hotel guests? Also, the walk from Shinagawa station is uphill and not close to the station as noted. I’m very surprised this is a Prince property. I have photos of the mold but no option to upload on this review. I would not recommend coming to this property due to the uncleanliness of the rooms and the location of the property.
Stains on walls & carpet worn & dusty
Black Mold bathtub edge
Mold all along seal
Pink mold
Stayed 2 nights in Aug 2025

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ambra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Bright

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

MANNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and location
Stayed 9 nights in Jul 2025

8/10 Good

Xian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a busy hotel with a huge lobby and a nice garden to walk around. We have been staying here every time we visit Tokyo. The hotel room is bigger compared with standard hotel room size in Japan.
Stayed 5 nights in Aug 2025

6/10 Okay

Juan, ANCASTER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Inga, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Luis Munoz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel over all .
Stayed 7 nights in Aug 2025

6/10 Okay

Cara

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Stayed 8 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities
My family and I stayed at the Grand Prince Shin for 8 days. We enjoyed the excellent service (reception, restaurants, front door staff, and cleaning crew). The rooms were outdated but had beautiful views of the city. The food was very good, though towards the expensive side. The seven eleven was very convenient. The gardens were beautiful as well, but I was surprised to see that we had to pay for the pools. The area is very convenient for Shiganawa station (subway and train). I will choose the hotel again if we come back to Tokyo.
Stayed 4 nights in Aug 2025

8/10 Good

Melody

Liked: Cleanliness, property conditions & facilities
Overall, I enjoyed the balcony view. Definitely the best part of my stay! However, I wasn't pleased with the service I received while checking in, it did not feel very welcoming. No one was present to help me with my luggage until well after .
Stayed 2 nights in Jul 2025

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, when in Shinagawa always stay here
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gym is sad

Close to Shinagawa station. Super staff. Clean. Gym needs work, only some sad treadmills. It was disappointing.
Stayed 1 night in Aug 2025

4/10 Poor

Paulina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not well maintained and has fallen into disrepair. I used to stay here when it was new but it’s now firmly in the Motel 6 category, despite the fancy entryway downstairs. From uncomfortable mattresses, to peeling off wallpaper in the rooms and hallways, to bathrooms that permanently smell of urine and have mold all around the perimeter - everything is in a state of decay. My favorite were curly black hairs of unknown origin stuck to the bathroom ceiling. Stay away if you have the money to afford a better option.
Stayed 2 nights in Aug 2025

8/10 Good

Kseniya

Traveled with family
Liked: Cleanliness, staff & service
Beautiful hotel, not too far from train and subway station, there’s also taxis available all the time and hotel provides shuttle. We were disappointed that using the pool came at additional cost and swimming cap using requirements - seems like a big hotel hosting international visitors all the time should be a bit more friendly to visitors from abroad.
Stayed 3 nights in Apr 2025

10/10 Excellent

Masayasu

Liked: Cleanliness, staff & service, property conditions & facilities
all attendants of the hotel were courteous and supportive
Stayed 2 nights in Aug 2025

8/10 Good

Megumi

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Megumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there every year past 10 years+. The location is good, within a walking distance from Shinagawa station, sade, and quiet. The property is dated. The rooms are are always kept clean, but it's just that fixture and furniture are old. The service is fine. I needed more dining options. I believe it's closing in 2026.
Stayed 4 nights in Jul 2025