HOTEL MYSTAYS Nishi Shinjuku

3.0 star property
3-star hotel near Shinjuku Gyoen National Garden

Choose dates to view prices

Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
View from room
In-room safe, iron/ironing board, free WiFi, bed sheets
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Place, Omoide Yokocho
    ‪3 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Standard Semi Double【Non-Smoking】

  • Sleeps 2

Standard Single Room, Non Smoking (For 1 Adult)

7.8 out of 10
Good
(14 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Semi-double Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Standard Double Room, Non Smoking (For 2 Adults)

8.8 out of 10
Excellent
(11 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (For 2 Adults)

9.4 out of 10
Exceptional
(9 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior View Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior View Twin【Non-Smoking】

  • Sleeps 2

Panorama Twin【Non-Smoking】

  • Sleeps 2

Panorama Triple【Non-Smoking】

  • Sleeps 3

Standard Single【Non-Smoking】

  • Sleeps 1

Standard Double【Non-Smoking】

  • Sleeps 2

Superior Twin【Non-Smoking】

  • Sleeps 2

Standard Twin【Non-Smoking】

  • Sleeps 2

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About the neighborhood

Tokyo

Shinjuku stay.With a stay at this Shinjuku hotel, you'll be within 2 miles (3 km) of Shinjuku Gyoen National Garden and 6 miles (10 km) of Tokyo Dome. Tokyo Tower and Tokyo Bay are also within 6 miles (10 km).

What's nearby

  • Omoide Yokocho - 3 min walk - 0.2 miles
  • Okubo Park - 6 min walk - 0.4 miles
  • Tokyo Metropolitan Government Building - 8 min walk - 0.4 miles
  • Shinjuku Isetan - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 15 min walk - 0.8 miles

Getting around

  • Shinjuku-nishiguchi Station - 4 min walk
  • Seibu-Shinjuku Station - 6 min walk
  • Haneda Airport (HND) - 50 min drive

Restaurants

  • ‪タカマル鮮魚店 - ‬1 min walk
  • ‪すごい煮干ラーメン凪 - ‬2 min walk
  • ‪ギビツミ - ‬1 min walk
  • ‪風来居 - ‬1 min walk
  • ‪charcoal grill &bar 我楽多家 新宿店 - ‬1 min walk

About this property

HOTEL MYSTAYS Nishi Shinjuku

3-star hotel near Shinjuku Gyoen National Garden
There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Nishi Shinjuku also features a vending machine, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 105 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Dining venue
HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1800 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

Frequently asked questions

How close is HOTEL MYSTAYS Nishi Shinjuku to the airport?

HOTEL MYSTAYS Nishi Shinjuku is 18.7 mi (50-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at HOTEL MYSTAYS Nishi Shinjuku?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Nishi Shinjuku on Jan 4, 2026 start from $61.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL MYSTAYS Nishi Shinjuku have an airport shuttle?

Airport shuttle services are not available at HOTEL MYSTAYS Nishi Shinjuku.

How close is HOTEL MYSTAYS Nishi Shinjuku to the beach?

This hotel is 11.2 mi (36-min drive) from Odaiba Beach Park.

Does HOTEL MYSTAYS Nishi Shinjuku offer free breakfast?

Free breakfast isn’t provided at HOTEL MYSTAYS Nishi Shinjuku, but cooked-to-order breakfast is offered for a fee of JPY 1800 for adults and JPY 1800 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at HOTEL MYSTAYS Nishi Shinjuku?

No, there is no casino at this hotel.

What time is check-in at HOTEL MYSTAYS Nishi Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at HOTEL MYSTAYS Nishi Shinjuku?

Free parking is not available at this hotel.

Does HOTEL MYSTAYS Nishi Shinjuku have a pool?

HOTEL MYSTAYS Nishi Shinjuku does not have a pool.

Does HOTEL MYSTAYS Nishi Shinjuku have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL MYSTAYS Nishi Shinjuku have a spa?

There are no spa services available at this hotel.

How close is HOTEL MYSTAYS Nishi Shinjuku to downtown Tokyo?

HOTEL MYSTAYS Nishi Shinjuku is 4 mi away from Tokyo.

HOTEL MYSTAYS Nishi Shinjuku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 494 reviews
Rating 8 - Good. 171 out of 494 reviews
Rating 6 - Okay. 59 out of 494 reviews
Rating 4 - Poor. 15 out of 494 reviews
Rating 2 - Terrible. 12 out of 494 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stoney

Stayed 3 nights in Sep 2025

8/10 Good

Melissa, Mantel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk went above and beyond to resolve an issue with my reservation. The hotel was VERY quiet considering proximity to the busy area. 10 - 15 minute walk to Memory Lane and Shinjuku Station. We’ll stocked convenience stores nearby. Twin bed room was small but comfortable. HIGHLY RECOMMENDED!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen-Cassey

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was enormous and staff were super friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms for our party of four and really appreciated the wonderful atmosphere plus great accommodations. We ate breakfast every morning in the hotel restaurant with the food and service outstanding. I would definitely recommend this hotel for its location and the overall experience!
Stayed 5 nights in Sep 2025

10/10 Excellent

Yinong

Stayed 4 nights in Sep 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and service. Didn't like the pillows.
Stayed 3 nights in Sep 2025

2/10 Terrible

Samuel

Stayed 1 night in Sep 2025

2/10 Terrible

Samuel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely dirty. We had dirty sheets and BLACK MOLD in the restroom / shower. It was disgusting and the staff did nothing about it. We wanted a refund and to move hotels they were extremely uncooperative and refused the refund. I have pictures of the black mold dirty rooms. Just do not stay here.
Stayed 1 night in Sep 2025

8/10 Good

Matias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall. Good location. Improveable breakfast
Stayed 5 nights in Sep 2025

2/10 Terrible

Pyi

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is conveniently located about 8 minute walk from the west exit of Shinjuku station. Many popular yakitori joints, ramen and convenience stores are within walking distance. My family felt safe walking back to the hotel around midnight. The staff spoke English, at least some basic levels and most of them were helpful except for one guy who had an attitude when I respectfully asked for assistance. As much as the hotel was convenient, the room was not only very small it had a weird stench. The entire 3 plus days we stayed, the room smelled so bad that we ended up spending most hours away from staying in the hotel. When I complained about this to the front desk, they changed the sheets, and yet the room still smelled like old socks. Later I found out from the cleaning staff that the hotel does not change the mattress coversheets. Then I realized it was the mattress itself. Even I smelled like crap after sleeping in that mattress. Also, the bathroom still smelled like urine even after cleaning. The entire experience spoiled our mood and started wondering if all the hypes about Japan being a clean and hospitable country was really true. Maybe it was just that location or maybe it was just the room. What I did not understand was the staff did not do enough to address our situation. In addition, the room that was assigned to us was right across from a cemetery which was not mentioned at all on the hotel webs or Expedia website. Every time we looked out, we saw tombstones.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the 'LOVE' statue from where two of our Tokyo tours started. Staff were very helpful. Beakfast was very culturally diverse and all items tasty. Only criticism would be the floor under the beds could have benefitted from a vacuum. Otherwise, would have been a 5 out of 5.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hyochang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs respond quick
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 5 mins from Shinjuku station. Several dining options within walking distance too. Amazing staff. Laundry machines came in handy for long stays.
Stayed 9 nights in Aug 2025

6/10 Okay

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eating places around and train station exit within short walking distance.
Stayed 1 night in Aug 2025

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lined with eateries and drinking joints.
Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic triple room was great. Biggest room we had while in Japan and at an excellent value for Tokyo. Nice view, pretty quiet neighborhood but still very close to Shinjuku. And plenty of good food within 2 blocks 2 Family Marts within 2 blocks of the hotel. Staff was friendly and kind. Laundry room is open 24/7. They will watch your luggage for a bit. Didn't try the restaurant. But good hotel!
Stayed 3 nights in Jul 2025

8/10 Good

Riley

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

ryuichi

Access good and convenience
Stayed 6 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 6 nights in Jul 2025

6/10 Okay

siu kei

Stayed 2 nights in Jul 2025

10/10 Excellent

Metram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and accommodating. Hotel is about 10 min walk from the metro.
Stayed 9 nights in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service

Good, cheap hotel

This hotel was rather inexpensive, so the room was small and the amenities were few. But, I couldn't expect more because of the inexpensive price.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and reasonable price, but the room was exceptionally small—even by Tokyo standards. It was difficult to open our suitcases fully, which made moving around a bit challenging.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025