The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

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Photo gallery for The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

2 bars/lounges
Property video
Minibar, in-room safe, desk, blackout drapes
2 bars/lounges
Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4-8-1 Shibakoen Minato-ku, Tokyo, Tokyo-to, 105-8563
  • Place, Shiba Park
    ‪2 min walk‬
  • Place, Zojoji Temple
    ‪5 min walk‬
  • Place, Tokyo Tower
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Standard Twin Room, Non Smoking, 3-18F

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Corner King Room, Non Smoking, 3-18F

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Japanese Garden Suite, Non Smoking, 2F [2 single beds and 2 Japanese futons]

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 780 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Futons and 2 Twin Beds
  • Free WiFi

Club King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Corner King Room, Non Smoking, 3-18F [Tokyo Tower View]

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Corner King, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F [Tokyo Tower View]

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Panoramic Corner King Room, Non Smoking, 19-28F

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View]

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic King Room, Non Smoking, 20-27F

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Twin Room, Non Smoking, 19-28F

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Panoramic Junior Suite Room, Non Smoking, 19-28F

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Prince Suite Room, Non Smoking, 19-28F

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1219 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Panoramic Junior Suite King Room, Non Smoking, 22-27F

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic King Room, Non Smoking, 20-27F [Tokyo Tower View]

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Twin Room, Non Smoking, 19-28F [Tokyo Tower View]

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room, Non Smoking, 3-18F [Tokyo Tower View]

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Club King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F [Tokyo Tower View]

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room, Non Smoking, 3-18F[Tokyo Tower View](Extra bed added for 3rd adult person)

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Adjoining (2 Rooms), Deluxe Twin Rooms Non Smoking, 3-18F

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Adjoining (2 Rooms), Deluxe Twin Rooms Non-Smoking, 3-18F [Tokyo Tower View]

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Panoramic Junior Suite Room, Non smoking, 19-28F [Tokyo Tower View]

  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Japanese Garden Luxury Suite, Non Smoking, 2F [ 2 single beds and 4 Japanese futons]

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

Universal Room, Non-Smoking, 3F

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Universal Room, Non-Smoking, 3F, [Tokyo Tower View]

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Room No.17- Corner King Room, Non Smoking, 3-18F [Tokyo Tower View Bath Room]

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room No.17- Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View Bath Room]

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Connecting Room, Non-Smoking, 5-10F

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Panoramic Twin Room, Non Smoking - Club Lounge Access(Renewed October 2025),19-28F

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Panoramic King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 20-27F

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic King Room, Non Smoking - Club Lounge Access(Renewed October 2025),20-27F [TokyoTower View]

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Junior Suite Room, Non Smoking - Club Lounge Access(Renewed October 2025), 19-28F

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Panoramic Junior Suite King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 22-27F

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Prince Suite Room, Non Smoking - Club Lounge Access(Renewed October 2025), 19-28F

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[October 2025 Newly Renovated] Tower View Suite, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] Familia Suite A, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] Familia Suite B, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] Panorama Suite, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] View Bath Suite, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Club Corner King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F

8.0 out of 10
Very good
(1 review)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Park Suite Room, Non Smoking, 11-18F

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 823 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

Deluxe Twin Room, Non Smoking, 3-18F(Extra bed added for 3rd adult person)

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Minato stay.A stay at this Minato hotel places you within half a mile (1 km) of Tokyo Tower and 3 miles (5 km) of Tokyo Imperial Palace. Also, Shibuya Crossing is within 3 miles (5 km) and Tokyo Dome is within 6 miles (10 km).

What's nearby

  • Shiba Park - 2 min walk - 0.1 miles
  • Zojoji Temple - 5 min walk - 0.3 miles
  • Tokyo Tower - 5 min walk - 0.3 miles
  • Azabudai Hills - 9 min walk - 0.5 miles
  • Roppongi Hills - 18 min walk - 1.0 mile

Getting around

  • Akabanebashi Station - 4 min walk
  • Hamamatsucho Station - 15 min walk
  • Narita Intl. Airport (NRT) - 66 min drive

Restaurants

  • ‪ロビーラウンジ - ‬3 min walk
  • ‪金蠍 - ‬6 min walk
  • ‪マリオンクレープ - ‬7 min walk
  • ‪豆の家 - ‬5 min walk
  • スカイラウンジ ステラガーデン

About this property

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

5-star luxury hotel near Tokyo Tower
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection offers its guests hot springs, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 25284 square feet (2349 square meters) and includes a conference center. A fitness center, spa services, and multilingual staff are also featured at the luxury The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 644 guestrooms or units
  • 33 levels
  • 7 dining venues
  • 2 bars or lounges
  • 25284 sq ft of conference space
  • 2349 sq m of conference space
  • Built in 2005
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection offers 644 accommodations with minibars and safes. This Tokyo hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. There are hot springs open between 6:00 AM and 10:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot spring
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is served at Club Lounge located on the 32 floor of the property for guests who book a rate plan with Club Lounge access during 7 AM-11 AM (last order at 10:30 AM).
Additional fees apply to children 0-5 years old for breakfast when booked in a breakfast rate plan and sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5520 per person
  • Covered self parking fee: JPY 3000 per night
  • Facilities fee: JPY 5000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation.

Children aged below 13 years old are allowed in the Premium Club Lounge until 5:30 PM and must be accompanied by an adult.
Guests booked in rate plans with Club Lounge access may have breakfast at the Club Lounge on the 32nd floor. Breakfast is available in the Club Lounge from 7 AM-11 AM.
Guests must be at least 20 years old to access the fitness facility, spa, pool, and hot springs. Access to the hot springs is available for the listed optional facility fee.

We should mention

  • Hot springs access available from 6:00 AM to 10:00 PM.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Hotel Tokyo Park Tower
Prince Park Tower Tokyo
Prince Park Minato
The Prince Park Hotel Tokyo
The Prince Park Tower Tokyo Hotel Minato
The Prince Park Tower Tokyo Japan
Prince Park Tower Tokyo Hotel
Prince Hotel
The Prince Park Tower Tokyo

Frequently asked questions

How close is The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection to the airport?

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection is 11.6 mi (31-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection on Jun 7, 2026 start from $361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection have an airport shuttle?

Airport shuttle services are not available at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection.

How close is The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection to the beach?

This hotel is 3.8 mi (13-min drive) from Odaiba Beach Park.

Does The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection offer free breakfast?

Free breakfast isn’t provided at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection, but buffet breakfast is offered for a fee of JPY 5520 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection?

No, there is no casino at this hotel.

What time is check-in at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per night.

Does The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection have a pool?

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection features an indoor pool.

Does The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection have a restaurant?

Yes, there are 7 restaurants on site.

Does The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, reflexology, and massages.

How close is The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection to downtown Tokyo?

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection is 2.1 mi away from Tokyo.

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1780 out of 2345 reviews
Rating 8 - Good. 332 out of 2345 reviews
Rating 6 - Okay. 128 out of 2345 reviews
Rating 4 - Poor. 60 out of 2345 reviews
Rating 2 - Terrible. 45 out of 2345 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Orawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect and beautiful. I love it and will come back again someday.
Stayed 1 night in Mar 2026

10/10 Excellent

Orawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good I would like come back again!!!
Stayed 1 night in Mar 2026

10/10 Excellent

Irma Montserrat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was honestly one of the best hotels I have ever stayed at. I wanted to take my time to write a truly thoughtful and detailed review because this place absolutely deserves it. During my stay in Japan, I stayed at several different hotels while visiting multiple cities, and none of them were able to surpass the expectations set by this one. This was the first hotel of my trip, and it instantly became one of my all-time favorites. The location was excellent, the staff was outstanding, and the breakfast was one of the best I have ever had in my life. Out of all the countries I have visited, this hotel easily offered the best breakfast experience. The views were beautiful, the gym was great, and the spa and massage services were exceptional. From the moment I arrived, I was welcomed with incredible hospitality — even walking me all the way to the front to assist with my Uber. Every single detail was taken care of, and the entire experience was flawless. I honestly cannot find a single thing to complain about. I normally do not write reviews, but this stay truly deserved an exceptional one. This hotel has set the bar extremely high, and I genuinely believe it will be very hard for any other hotel to surpass this experience. I would absolutely stay here again and highly recommend it to anyone visiting.
Stayed 3 nights in Jan 2026

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Feb 2026

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
The rooms were very comfortable, the restaurants were great
Stayed 3 nights in Feb 2026

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Best in every shape way a form nothing but the best . Best staff amenities taxi on hand whenever you need them
Stayed 10 nights in Jan 2026

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a great place to go back to after a long day. Staff was amazing, room was spotless, and the grounds were beautiful. 10/10
Stayed 3 nights in Feb 2026

10/10 Excellent

Gyles

Stayed 3 nights in Feb 2026

6/10 Okay

Shengbin

Stayed 3 nights in Feb 2026

10/10 Excellent

Hyeonbin

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Jan 2026

10/10 Excellent

Clinton, West Linn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful property, great roof-top indoor bar with view of Tokyo Tower.
Stayed 1 night in Jan 2026

8/10 Good

Chaya

Liked: Cleanliness, staff & service, amenities
Graey
Stayed 2 nights in Jan 2026

10/10 Excellent

Marianne

Liked: Cleanliness
The rooms are clean & quiet, the staff is super friendly, nice & considerate. There is an adequate, clean gym on floor B2. It takes awhile to find it but it's there. The bar is very expensive at the rooftop.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dmitriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view at club lounge
Stayed 5 nights in Jan 2026

10/10 Excellent

Melanie

Stayed 3 nights in Jan 2026

10/10 Excellent

Hisashi

Stayed 2 nights in Feb 2026

10/10 Excellent

kiana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room was very clean. Staff was amazing and polite. Would stay here again. 10/10 would recommend
Stayed 3 nights in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Book the Tokyo Tower view. You won’t be disappointed when you go to sleep with the orange hue in the background and all the other lights. It was magical having that view. The hotel is also very close to two train stations. The toilets were amazing and so was The Shop. The curry and rice dish was spectacular. I was licking the spoon. Room svc breakfast was nothing to write home about. Either Uber Eats or go out for better options. I took so many pics of the Tokyo tower view!
Stayed 7 nights in Jan 2026

10/10 Excellent

matthew, Philadelphia

Liked: Cleanliness, property conditions & facilities
Amazing views from great room, beautifully decorated in modern style. Impeccable service. Executive lounge was fantastic with great food an drink pretty much all day long.
Stayed 3 nights in Jan 2026

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room with full amenities and view
Stayed 3 nights in Jan 2026

10/10 Excellent

Clinton, West Linn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and service were amazing, great location, spacious room. Definitely reccomend to anyone coming to Tokyo.
Stayed 1 night in Jan 2026

10/10 Excellent

Neel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great room, all you could want from a 5 star hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Morad, ANN ARBOR

Liked: Cleanliness, amenities, property conditions & facilities
Incredible location and views from top floor. I had club level access and the food and service was excellent. Hotel is recently renovated and seems brand new. There is full service sauna, spa and and gym. There is a bowling alley for guests to use with reservation. Service is impeccable. I had four nights stay so they offered free private ride to airport on my way out. I would definitely recommend this hotel brand and use it myself in future.
33rd floor lounge
33rd floor lounge
View from 32nd floor club level
Club lounge
Stayed 4 nights in Jan 2026

2/10 Terrible

yi

Disliked: Cleanliness, property conditions & facilities
During my recent stay at this hotel, items that I left inside my room were stolen. I lost jewelry and watches with a total value of over USD 70,000, which is completely unacceptable for any hotel, let alone one that claims to offer a safe and secure environment. What made the situation even more alarming was the hotel’s initial response. At first, the hotel staff did not want me to contact the police, which raised serious concerns about their handling of the incident and transparency. Only after insistence was the situation taken more seriously. Additionally, the hotel has major security and surveillance flaws. There is no camera covering the hallway or my room door at all. The only surveillance camera is located near the elevator, meaning there is no footage of who accessed the room corridor or my door. This is a significant security failure and makes it extremely difficult to investigate incidents like this. Overall, this hotel has very poor security management, inadequate surveillance, and an unacceptable response to a serious theft incident. I do not feel safe staying here and cannot recommend this hotel to anyone, especially guests traveling with valuables.
Stayed 1 night in Jan 2026

2/10 Terrible

yi

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
During my recent stay at this hotel, items that I left inside my room were stolen. I lost jewelry and watches with a total value of over USD 70,000, which is completely unacceptable for any hotel, let alone one that claims to offer a safe and secure environment. What made the situation even more alarming was the hotel’s initial response. At first, the hotel staff did not want me to contact the police, which raised serious concerns about their handling of the incident and transparency. Only after insistence was the situation taken more seriously. Additionally, the hotel has major security and surveillance flaws. There is no camera covering the hallway or my room door at all. The only surveillance camera is located near the elevator, meaning there is no footage of who accessed the room corridor or my door. This is a significant security failure and makes it extremely difficult to investigate incidents like this. Overall, this hotel has very poor security management, inadequate surveillance, and an unacceptable response to a serious theft incident. I do not feel safe staying here and cannot recommend this hotel to anyone, especially guests traveling with valuables.
Stayed 1 night in Jan 2026