We went to Tokyo for my wife's 50th birthday. She wanted a great view of the Tokyo Tower, and we received that. While the stay was great, it was not a 5-star experience. Breakfast was very good, but you pay extra for it. When we arrived , we were given a room that was the coorect room , but it was hot. The room would not get colder than 75 degrees farenheit. They sent people to check, and they offered me a portable upright A/C unit, but it was not enough, and I insisted they give me another room, which was much better. I was not pleased that no one verified the room A/C was working properly before we arrived, which showed the lack of quality control personnel. The hotel was dated but in good working order, althought I noticed that for a tourist destination , there would be more english speaking personnel , but we survived with hand gestures and pictures, as far as communication was concerned, when we could not understand each other. I am not a renowned world travel, but I have been to a few places and this was the first time that I have encountered that a paying guest who, has to pay xtra if they want to use the hotel's swimming pool. I did not pay to use the pool, and not for lack of having the money, but for the self respect thst a guest staying at an expensive hotel should have with regards to pool use that should be complimentary. Two of the hotel's restaurants were being renovated at the time of my stay, so I did not have the privelege to dine in those.