- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 0-5 years old for breakfast when sharing existing bedding.
Check-in for guests staying in a "Premium Corner King Room, Non-Smoking", or "Premium King, Non-smoking" room type should check-in at the Premium Club Lounge on the 32nd floor. Check-in after 8 PM is at the front desk.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 regulations, guests who are required to self-quarantine will not have access to the property's communal facilities or guest services, such as housekeeping (with the exception of room service). More information will be provided by the property after booking.
Due to COVID-19 restrictions, access to the fitness facilities, sauna, pool, spa tub, spa services, and shops are limited (subject to availability).
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The fitness facility, spa, and pool are only accessible for guests 20 and above.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer.
- UnionPay
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Car not required
- Security system
- Staff does not wear personal protective equipment
- Debit cards not accepted
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are not in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No cribs (infant beds) available
- LGBTQ friendly
- Property confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Parking height restrictions apply
- Individually-wrapped food options are not available
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between JPY 4140 and JPY 5060 per person (approximately)
- Airport shuttle fee: JPY 3200 per person (one-way)
- Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
- Self parking fee: JPY 1500 per night
- Pool fee: JPY 2100 per day
- Spa fee: JPY 2100 per day
- Facilities fee: JPY 4200 per person, per day and includes use of: fitness facilities
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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