Imperial Hotel, Tokyo

5.0 star property
Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo

Choose dates to view prices

Photo gallery for Imperial Hotel, Tokyo

Gift shop
1 bedroom, premium bedding, down comforters, in-room safe
Indoor pool
Lobby
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪9 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 1066 sq ft
  • Sleeps 4
  • 4 Twin Beds

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 452 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Suite King

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 1238 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

  • 1238 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Tower Building, Standard Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Twin

9.4 out of 10
Exceptional
(34 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

10.0 out of 10
Exceptional
(13 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 775 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior Twin

9.4 out of 10
Exceptional
(28 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

9.0 out of 10
Wonderful
(40 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Building, Standard Twin, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Twin Room Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Junior Suite Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Building Regular Floor Superior Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Main Building Grand Chef Snoopy Room

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Main Building Regular Floor Family Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2
  • 2 Double Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 King Bed

Tower Building Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building Standard Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Tower Building 2 Twin Family Non Smoking

  • Sleeps 5
  • 4 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

Tokyo

Chiyoda stay.Within a 15-minute walk of this Chiyoda hotel, you'll find Hibiya Park and Tokyo Imperial Palace. Kabuki-za Theatre and Hamarikyu Gardens are also within 2 miles (3 km).

What's nearby

  • Hibiya Park - 1 min walk - 0.0 miles
  • Tokyo Imperial Palace - 9 min walk - 0.5 miles
  • Tokyo International Forum - 11 min walk - 0.6 miles
  • Kabuki-za Theatre - 13 min walk - 0.7 miles
  • Tokyo Tower - 2 min drive - 1.3 miles

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪日比谷松本楼 - ‬4 min walk
  • ‪Q CAFE by Royal Garden Cafe - ‬4 min walk
  • ‪ランデブーラウンジ バー - ‬2 min walk
  • ‪三ぶん - ‬4 min walk
  • ‪春秋ツギハギ - ‬1 min walk

About this property

Imperial Hotel, Tokyo

Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo
Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 651 guestrooms or units
  • 14 levels
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Imperial Hotel, Tokyo offers 651 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Frequently asked questions

How close is Imperial Hotel, Tokyo to the airport?

Imperial Hotel, Tokyo is 12.4 mi (27-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Imperial Hotel, Tokyo?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Imperial Hotel, Tokyo on Jul 24, 2025 start from $228.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Imperial Hotel, Tokyo have an airport shuttle?

Imperial Hotel, Tokyo offers an airport shuttle 24 hours a day, for a charge of JPY 58900 per person, one-way.

How close is Imperial Hotel, Tokyo to the beach?

This hotel is 4.9 mi (17-min drive) from Odaiba Beach Park.

Does Imperial Hotel, Tokyo offer free breakfast?

Free breakfast isn’t offered at Imperial Hotel, Tokyo, but cooked-to-order breakfast is offered for a fee of between JPY 5800 and 6700 for adults, JPY 3800 and 6000 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Imperial Hotel, Tokyo?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel, Tokyo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Imperial Hotel, Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 12000 per day.

Does Imperial Hotel, Tokyo have a pool?

Imperial Hotel, Tokyo features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Imperial Hotel, Tokyo have a restaurant?

Imperial Hotel, Tokyo is home to Les Saisons, which features French cuisine.

Does Imperial Hotel, Tokyo have a spa?

This hotel doesn't have a spa, but it does offer massages and aromatherapy.

How close is Imperial Hotel, Tokyo to downtown Tokyo?

Imperial Hotel, Tokyo is 0.8 mi away from Tokyo.

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 996 out of 1149 reviews
Rating 8 - Good. 111 out of 1149 reviews
Rating 6 - Okay. 22 out of 1149 reviews
Rating 4 - Poor. 12 out of 1149 reviews
Rating 2 - Terrible. 8 out of 1149 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Josef, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY great service!!
Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The hospitality and staff were beyond my expectations. It was remarkable how welcome they make you feel. Why I giving only 4 star. The breakfast voucher system didn't work well for us and our child. I did get confused a couple time when I bring them and they give me different answers to how to provide them. The room was beautiful, but definitely small. The rooms were a bit dated but kept up to amazing standards. I would recommend this to my friends and family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was both elegant and warm and welcoming. The rooms were pristine and comfortable. One note, while there is a pool, it’s more for swimming laps/exercising. Swim caps are required and quiet voices (not ideal for kids).
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Tokyo!
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo Imperial Hotel first luxury hotel established in the 1890s, the current building is the third generation and is beginning to show its where. There is a master plan in progress to redo the entire hotel. Meanwhile, service continues to be excellent, the variety of restaurants exceptional, and location the best in Tokyo. This was my second stay at the Imperial Hotel Tokyo and I will gladly return. One of my best mesls ever was at Les Saisons, Michelin starred restaurant on the mezzanine. Thank you Imperial Hotel Tokyo.
Stayed 2 nights in Mar 2025

4/10 Poor

Arthur

Liked: Room comfort
Disliked: Property conditions & facilities

This is not a great hotel

I told them I was sensitive to noise so they gave me a room next to the train tracks. We asked them to help us heat up food… no help. Bowing and white gloves aside, from a customer service perspective they’re not great. I doubt they understand this though. In any case, I wouldn’t stay here again, especially considering how old and shabby the rooms actually are…
Stayed 2 nights in Mar 2025

10/10 Excellent

Manyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here will be touched by the meticulous service. The convenient location and comfortable facilities of the hotel make for a great experience. I will definitely come back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Genti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

10/10 Excellent

Fallon

Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel designed by Frank Lloyd Wright. Excellent service and a central location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kibaek

Stayed 5 nights in Mar 2025

10/10 Excellent

Noble

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic Hotel, great location and great service. The Hotel is pricey and the Hotel restaurants expensive. The breakfast option was well worth it though!
Stayed 2 nights in Mar 2025

8/10 Good

THOMAS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Large hotel with many options and lots of dining and shopping nearby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wayne, Edson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend the Imperial Hotel. Service and friendliness were outstanding.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 5 nights in Mar 2025

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Imperial Hotel Tokyo is unmatched. All the staff we encountered were incredibly kind and helpful. We would happily recommend this hotel to anyone.
Stayed 1 night in Mar 2025

8/10 Good

Tenley

Liked: Cleanliness, property conditions & facilities, room comfort

Imperial Hotel Tokyo

I had high expectations for this hotel! My husband has stayed here 30 years ago and speaks highly of the services! The check-in process was very smooth and we were taken to our room by very friendly staff. However our room was very far from the elevator’ I wonder if it’s because we booked it through Hoel.com instead of directly with the hotel. Also there were no bathrobes! We had to wait for twenty minutes for the famous breakfast buffet on the 17th floor. We had to wait a long time for our second cup of coffee! There doesn’t seem to be enough servers.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. A beautiful place to stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Noble

Stayed 6 nights in Feb 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was kind and helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joshua, Draper

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was overlooking Tokyo station so a little loud listening to train traffic but super convenient
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned 5 star service
Stayed 2 nights in Feb 2025