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5.0 out of 5

"I found everything about The Imperial Hotel delightful. It was our first experience in Tokyo and Japan, and they made Tokyo very accessible. It's a ... " More

By a verified traveler on Mon 04 Dec 2017

Hotel Description

5-star luxury hotel near Tokyo Imperial Palace, connected to a shopping center

City center stay

Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Bay and Tokyo Dome are also within 3 miles (5 km).

Dining options, 3 bars/lounges

This luxury hotel includes 12 restaurants, an indoor pool, and a spa tub. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and WiFi in public areas.

Free Internet, soaking tubs

The 697 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with digital channels, and other amenities include deep soaking bathtubs and refrigerators.

Tower Building Standard Twin

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
$339* Per night/room Aug 2 - Aug 3

Tower Building Connecting Suite & Standard Twin

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Standard Room - Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Floor Deluxe Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Tower Floor Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Main Building Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Imperial Hotel

Everyone (1)
5 out of 5

A huge gem near Ginza

Pros: Clean. Modern amenities. Excellent staff. Great location.
Location: Tsujiki Market is an easy 20-minute walk through the Ginza. When you're awake at 4 am on your first morning, go get sushi for breakfast.
I found everything about The Imperial Hotel delightful. It was our first experience in Tokyo and Japan, and they made Tokyo very accessible. It's a big hotel, and it feels very busy, which my wife and I really liked, but now crowded. I enjoyed the energy of the hotel. As with most Japanese hotels, the service was excellent. Everyone was attentive, kind, and polite.

Posted by , from Denver, CO on Dec 4, 2017

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Property Features

Imperial Hotel offers its guests an indoor pool, a children's pool, a spa tub, and a sauna. There are 12 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Imperial Hotel. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Self parking is free. The property offers extended parking privileges. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 697 guestrooms or units
  • 14 levels
  • 12 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Narita Intl. Airport (NRT) (70.3 km / 43.7 mi)
  • Train station: Shimbashi Station (0.8 km / 0.5 mi)
  • Metro station: Hibiya Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Free self parking

Room Amenities

Imperial Hotel offers 697 accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and video-game consoles. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Imperial Hotel has 12 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Stay is included for children age 0-5 only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2400 and JPY 9200 per person (approximately)
  • Airport shuttle fee: JPY 48840 per person (one-way)
  • Airport shuttle fee per child: JPY 48840 (one-way), (from 1 to 5 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Hotel
  • Imperial Hotel Tokyo
  • Imperial Tokyo
  • Imperial Hotel Tokyo
  • Imperial Tokyo
  • Hotel Imperial Hotel Tokyo
  • Tokyo Imperial Hotel Hotel
  • Hotel Imperial Hotel
  • Imperial
  • Imperial Hotel Hotel
  • Imperial Hotel Tokyo
  • Imperial Hotel Hotel Tokyo

You should know

  • Imperial Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.