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Sheraton Grande Tokyo Bay Hotel

4.5-star property
1-9 Maihama, Urayasu, Chiba-ken 1-855-201-7819

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4.0 out of 5
Very good!
See all 2 Travelocity Reviews

"We liked that it was close to the Disney parks. The language barrier made it a bit difficult. " More

By a verified traveler on Wed 16 Oct 2019

Points Of Interest

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Hotel Description

Family-friendly 4.5-star hotel near Disneyland® Tokyo

In entertainment district

A stay at this Maihama hotel places you within half a mile (1 km) of Tokyo Bay and 2 miles (3 km) of Disneyland® Tokyo. Tokyo DisneySea® and Ikspiari are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 3 coffee shops/cafés and perks like free train station pick-up.

Free WiFi, comfy beds

The 1016 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include 24-hour room service, premium bedding, and flat-screen TVs with cable channels.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking (Japanese Suite)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Room, Multiple Beds, Non Smoking (Ocean Dream)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Suite, 2 Double Beds, Non Smoking (Presidential Suite Room)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Sheraton Grande Tokyo Bay Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grande Tokyo Bay Hotel

Family (3)
3 out of 5
We liked that it was close to the Disney parks. The language barrier made it a bit difficult.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 18, 2019 by Sheraton Grande Tokyo Bay Hotel

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your recent trip to Tokyo Disney Resort, and for taking time to let us know your feedback. We are delight to hear that you are satisfied with our location and truly regret to find out that there were some issues during your stay regarding our associate English skills. We have shared your comments with our team and departments concern, to ensure that situations like this will not occur again. We hope to welcome you back soon.

5 out of 5
Beautiful hotel! Walk across the street to the Disneyland train to the park. You will need a train ticket, you can buy one or use your train card. Incredible buffet breakfast, we all loved our stay! We would definitely recommend this hotel

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 10, 2019 by Sheraton Grande Tokyo Bay Hotel

Thank you for sharing your recent stay with us. It is pleasured to read your great comment about location and breakfast. We will look forward to welcoming you back soon.

About the Sheraton Grande Tokyo Bay Hotel

Location 1-9 Maihama, Urayasu, Chiba-ken 279-0031

Renovations + Closures

The following facilities or services will be unavailable from August 01 2020 to March 31 2021 (dates subject to change):

  • Children's club
  • Dining venue(s)
  • Fitness facilities

Property Features

Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Urayasu hotel is smoke free.

  • 1016 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 3 coffee shops
  • 17567 sq ft of conference space
  • 1632 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Haneda Airport (HND) (25 km / 15.5 mi)
  • Train station: Urayasu Maihama Station (2.7 km / 1.7 mi)
  • Metro station: Bayside Station (0.3 km / 0.2 mi)
  • Property shuttles: Free train station pick-up; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets. This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Toastina - This coffee shop serves light fare only. Open daily.

Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Playground on site

Spa Services

AN SPA TOKYOBAY has 3 treatment rooms including rooms for couples. Services include massages and facials.

The spa is open daily.

  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 33 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a fee for use of the outdoor garden pool (open during summer).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3500 per person (approximately)
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Grande
  • Sheraton Grande Bay
  • Sheraton Grande Tokyo
  • Sheraton Grande Tokyo Bay Htl
  • Sheraton Grande Tokyo Bay Htl Hotel
  • Sheraton Grande Tokyo Bay Htl Hotel Urayasu
  • Sheraton Grande Tokyo Bay Htl Urayasu
  • Sheraton Tokyo Bay
  • Sheraton Tokyo Bay Grande
  • Sheraton Tokyo Grande
  • Sheraton Grande Tokyo Bay Hotel Urayasu
  • Sheraton Grande Tokyo Bay Hotel
  • Sheraton Grande Tokyo Bay Urayasu
  • Sheraton Grande Tokyo Bay
  • Sheraton Urayasu
  • Urayasu Sheraton
  • Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
  • Sheraton Grande Tokyo Bay
  • Sheraton Grande Tokyo Bay Hotel Hotel
  • Sheraton Grande Tokyo Bay Hotel Urayasu
  • Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

You should know

  • Sheraton Grande Tokyo Bay Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.