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Sheraton Grande Tokyo Bay Hotel

4.5 star property
Family-friendly 4.5-star hotel near Tokyo Disneyland®

Choose dates to view prices

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Property video
Breakfast, lunch, dinner served; international cuisine
Club Suite, 1 Double Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Place, Tokyo Disney Resort®
    ‪2 min walk‬
  • Place, Tokyo DisneySea®
    ‪13 min walk‬
  • Place, Tokyo Disneyland®
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

8.6 out of 10
Excellent
(78 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, Multiple Beds, Balcony

8.6 out of 10
Excellent
(57 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Lobby

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Club Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds (Dog Friendly)

Room, Multiple Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, Multiple Beds

7.8 out of 10
Good
(23 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 3 Twin Beds, Balcony

9.2 out of 10
Wonderful
(42 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, Multiple Beds (Dog Friendly)

Premium Room, Multiple Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, Multiple Beds (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

8.6 out of 10
Excellent
(11 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Urayasu

Maihama stay.A stay at this Maihama hotel places you within half a mile (1 km) of Tokyo Disney Resort® and 2 miles (3 km) of Tokyo Disneyland®. Tokyo DisneySea® and Tokyo Bay are also within 2 miles (3 km).

What's nearby

  • Tokyo Disney Resort® - 2 min walk - 0.1 miles
  • Ikspiari - 13 min walk - 0.7 miles
  • Tokyo DisneySea® - 13 min walk - 0.7 miles
  • Urayasu Sports Park - 14 min walk - 0.8 miles
  • Tokyo Disneyland® - 14 min walk - 0.8 miles

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 4 min walk
  • Haneda Airport (HND) - 43 min drive

Restaurants

  • ‪ノーチラスギャレー - ‬17 min walk
  • ‪ユカタン・ベースキャンプ・グリル - ‬12 min walk
  • ‪スナグリーダックリング - ‬8 min walk
  • ‪ミゲルズ・エルドラド・キャンティーナ - ‬14 min walk
  • ‪カスバ・フードコート (Casbah Food Court) - ‬13 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Family-friendly 4.5-star hotel near Tokyo Disneyland®
Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

  • 1016 guestrooms or units
  • 12 levels
  • 3 coffee shops
  • 17567 sq ft of conference space
  • 1632 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Frequently asked questions

How close is Sheraton Grande Tokyo Bay Hotel to the airport?

Sheraton Grande Tokyo Bay Hotel is 15.9 mi (43-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grande Tokyo Bay Hotel?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grande Tokyo Bay Hotel on Mar 22, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grande Tokyo Bay Hotel have an airport shuttle?

Sheraton Grande Tokyo Bay Hotel offers an airport shuttle from 8:00 AM to 6:00 PM, on request, for a charge of JPY 30000. per person, roundtrip.

How close is Sheraton Grande Tokyo Bay Hotel to the beach?

This hotel is 8.8 mi (28-min drive) from Odaiba Beach Park and 14.4 mi (39-min drive) from Makuhari Beach. Don't forget your sunscreen!

Does Sheraton Grande Tokyo Bay Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Grande Tokyo Bay Hotel, but buffet breakfast is offered for a fee of JPY 4000 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Sheraton Grande Tokyo Bay Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Grande Tokyo Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Grande Tokyo Bay Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 3100 per day.

Does Sheraton Grande Tokyo Bay Hotel have a pool?

Sheraton Grande Tokyo Bay Hotel features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Sheraton Grande Tokyo Bay Hotel have a restaurant?

Sheraton Grande Tokyo Bay Hotel is home to Grand Café, which features international cuisine.

Does Sheraton Grande Tokyo Bay Hotel have a spa?

This hotel has a spa, which features facials and massages.

How close is Sheraton Grande Tokyo Bay Hotel to downtown Urayasu?

Sheraton Grande Tokyo Bay Hotel is 2.3 mi away from Urayasu.

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1294 out of 2245 reviews
Rating 8 - Good. 574 out of 2245 reviews
Rating 6 - Okay. 218 out of 2245 reviews
Rating 4 - Poor. 95 out of 2245 reviews
Rating 2 - Terrible. 64 out of 2245 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Evan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place to relax before and after a trip to Disney.
Stayed 2 nights in Dec 2025

10/10 Excellent

JERICA

Stayed 2 nights in Dec 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

Lifeng

Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent. The front desk staff can speak English fluently. One thing I think it can be improved is the luggage delivery service. 8:30 am I asked the staff they said sorry the same-day-delivery was not available. Oh…
Stayed 2 nights in Nov 2025

10/10 Excellent

David Y H

Stayed 2 nights in Nov 2025

6/10 Okay

Jenny

Traveled with family
Disliked: Cleanliness
The bathtub in the room was dirty 😖
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but a little run down. The breakfast was repetitive but good. Everything else was excellent. Customer service the ambiance all excellent.
Stayed 9 nights in Nov 2025

10/10 Excellent

HUI HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Naomi, Lake In the Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Disney - the train station is just a couple minutes walk from the front door. We enjoyed their beautiful restaurants and breakfast buffets. There's a convenience store on site as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Toan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Nov 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone is very nice and the rooms are spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvia

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

katie

Stayed 1 night in Nov 2025

10/10 Excellent

DORKA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel Spacious, clean & very convenient
Stayed 3 nights in Nov 2025

6/10 Okay

Laura

Liked: Amenities
The lobby was very nice and clean, and the staff were great. The room is dated, and we did find a lot of hair laying around the bathroom from the previous guests, as well as a hairball on the carpet floor.
Stayed 2 nights in Nov 2025

8/10 Good

Cherrie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was big, great for 3 people with lots of suitcases! The room felt a bit dated but we were only there for one night so it was sufficient.
Stayed 1 night in Nov 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, room amenities were great as well. Good coffee. The service at the Grande Bar was outstanding - provided by Takahiro. He was very personable, efficient and accommodating. All around great human.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kalei

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 loved our stay. We highly recommend this place, especially for families. It provided a large space for us and our luggage. It was the perfect stay for our Disney days as it was very close to train station with either a shuttle service or an easy walk. There are some great amenities and services in the hotel. Staff were amazing and helpful. Thank you again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the hotel was lovely.
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Stayed 3 nights in Nov 2025

10/10 Excellent

Donna

Stayed 2 nights in Nov 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Maria Angelica

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
For the price and the amenities, it was a decent stay. I liked how it was convenient located by the railway station. My husband and I only had two concerns. One being the air conditioner. On our first night, it was not working, so we had to sleep with the balcony door open. For some reason, the second night it just so happened to be working. Our second issue was tiny blood stains on the bedsheets (specifically the bed by the window). There was dried blood. My husband told me to ignore it and I thought what's the harm because it's already dry. Anyway, this hotel is appropriate for anyone who is on a budget to stay within the Disney viscinity.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Club level was nice
Stayed 2 nights in Oct 2025