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Residence Inn Austin-University Area ratings based on 4 Verified Reviews
Review Summary
4.2
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Residence Inn Austin-University Area
Everyone (4)
4 out of 5
Great stay except one thing. Noisy Guests above or next door to us.
Posted by a verified traveler on Dec 29, 2018
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Comment from Hotel Management
Jan 4, 2019
by Lea
Thank you for your feedback, we really appreciate it! Hope to see you soon!
5 out of 5
GREAT HOTEL! GREAT STAY!
Pros:Clean
New
Friendly Staff
Great ambiance
Spacious Room
Comfortable beds
Location:Centrally located with all kinds of great places to eat and drink close by as well as shop. Close to downtown!
Our family spent a couple of nights and WE LOVED IT!! This hotel is only a few years old and everything is still new and nice! The room was spacious and quiet. The beds were VERY comfortable. The hotel is located in a GREAT location and surrounded by great places to eat, get coffee, etc. There was a Starbucks, Smashburger, Mediterranean place, all across the street. It also centrally located to Austin with easy access to the freeway. The hotel staff was very helpful and friendly. The breakfast was delicious and offered lots of options, including healthy ones (egg whites, oatmeal, chicken sausage, etc). The lobby has a really cool feel to it, there is a fire pit outside as well as a calming fountain. Great atmosphere to sit around and enjoy a few beverages. We wished we would have been able to stay a week! We will definitely be back!!
Posted by B, from Manvel, TX on May 16, 2017
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5 out of 5
Nice hotel, great location. I've stayed here many times and have never been disappointed.
Posted by a verified traveler on Oct 4, 2015
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3 out of 5
Nice, newer hotel, but 2 cautions to keep in mind
Pros:Newer. Clean.
Cons:Noise proofing. Give a dang when someone encounters a bad night's stay. Honor your reservations.
Location:This hotel has virtually no signage and even using Google Maps is a pain in the butt to find.
When we visit UT Austin, my wife likes Embassy Suites because of the spacious rooms and the nice morning hot breakfast. I think the hotel is a bit tired and usually crowded, so I welcomed trying something new on our parent's weekend visit. Cutting to the final chapter, this place is clean, newer, and looks very nice, but is hard to find (has virtually no external signage), and while the walls are solid, the ceilings are amazingly low and not insulated, so you won't hear the neighbors beside you but you will hear every footstep and be able to parse the conversation of those folks above you. Which I did from 1130pm to 2am. Yes, I called the front desk and they said they'd handle it and I never heard back from them, and I read a good bit of the novel I'd brought along while I waited for the folks upstairs to go to sleep. In the morning, I discussed this with Tom, an officious person with a brit accent who explained that my expectations were unreasonable. Thanks. Oh, and before all this transpired, the 2 bedroom unit we'd reserved became unavailable because, we were told, the people in it decided not to leave. The hotel did split us into 2 separate 1-bedroom units, and comped the second one, so call that a push. Noteworthy is that they didn't call us to let us know this; had we not called enroute it would have been a "surprise." All in all, we want hotels where I know I'll get a good, quiet, night's sleep. This one doesn't make the grade.
Posted by Jeff, from Dallas, TX on Sep 21, 2015
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Frequently Asked Questions
Residence Inn Austin-University Area is 9.4 mi (14-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.
Airport shuttle services are not available at Residence Inn Austin-University Area.
Residence Inn Austin-University Area offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.
No, there is no casino at this hotel.
Check-in start time: 4 PM; Check-in end time: anytime.
Free parking is not available at this hotel.
Residence Inn Austin-University Area features an outdoor pool.
Yes, there are 2 restaurants on site.
There are no spa services available at this hotel.
Residence Inn Austin-University Area is 3.4 mi away from Austin.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.