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5.0 out of 5

"Very nice place to stay. Easy to just walk to anywhere you would like to go. Room was perfect with a view. Food was mostly good. Service was excellent ... " More

By a verified traveler on Tue 31 Aug 2021

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Hotel Description

4.5-star luxury hotel near Sixth Street

Downtown Austin stay

At this Downtown Austin hotel, you'll be well placed to visit Sixth Street and Moody Theater, both within a 5-minute walk. Lady Bird Lake and Paramount Theater are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 20 conference rooms, 24-hour business center, and valet parking. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$275* Per night/room Aug 7 - Aug 8

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel ZaZa Austin ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel ZaZa Austin

Everyone (3) Couples (1) Family (1)
5 out of 5
Very nice place to stay. Easy to just walk to anywhere you would like to go. Room was perfect with a view. Food was mostly good. Service was excellent at every point of contact. Loved it.

Posted by on Aug 31, 2021

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Comment from Hotel Management

Aug 31, 2021 by KaVonnie Thompson

Thank you for the amazing rating! We appreciate your business! Hopefully, we will see you soon. We love ya at Zaza !

5 out of 5

Posted by on Oct 14, 2020

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5 out of 5
AMAZING STAY! I WOULD COME BACK! PEOPLE AMAZING AND GORG HOTEL

Posted by on Mar 23, 2020

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5 out of 5
Great location with great staff!! I would definitely stay here again and will recommend to friends and family!

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 22, 2020 by Manager

Thank you for your review! We hope to welcome you back soon!

5 out of 5
The hospitality and unique style of this hotel was amazing. I didn’t want to leave. The live bands they had on Friday and Saturday were nice. Just the whole Atmosphere just takes you away.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 7, 2020 by Manager

Thank you for your review! We're so glad that you enjoyed your stay with us and we hope to welcome you back soon!

5 out of 5
The complimentary shuttle service is amazing and takes you anywhere within a 3 mile radius of the hotel. All the staff is friendly and the hotel is absolutely gorgeous!

Posted by , from Avon Lake, OH on Nov 3, 2019

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Comment from Hotel Management

Nov 8, 2019 by Manager

Thank you for your review! We're glad that our staff could accommodate for a wonderful stay. Come back and see us!

5 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 4, 2019 by Manager

We Love Ya At ZaZa!

About the Hotel ZaZa Austin

Location 400 Lavaca St, Austin, TX 78701

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Shuttle services

Property Features

Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and coffee/tea in a common area are also featured at the luxury Hotel ZaZa Austin. For a fee, parking is available. This 4.5-star Austin hotel is smoke free.

  • 159 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (1.8 km / 1.1 mi)
  • Metro station: Downtown Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Hotel ZaZa Austin has 2 restaurants on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 100 per person (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel ZaZa Austin Hotel
  • Hotel ZaZa Austin Austin
  • Hotel ZaZa Austin Hotel Austin

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.