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"Great!"

"staff friendliness"

"Room was available for us to check in early. Clean and kind staff. "

"The room was clean an the restaurant was a great meet up place with my friends "

"Staff is super"

"Airport Shuttle was on time and efficiently brought us to and from the hotel. The lobby was beautiful, with a gorgeously decorated Christmas tree, comfortable seating and a self serve coffee bar. There was also a lobby cafe serving a breakfast buffet for $20, starting pretty early. I didn't try it, but it had a good selection listed on the menu. The hotel was super clean and front desk agents were personable and professional. It smelled fabulous in the lobby and halls. Absolutely clean with a hint of floral /fresh something... Really enjoyed it. The rooms did not have deliver that same odor, but were spacious. The bathroom was spotless, the towels were plenty, and the clean, fresh-smelling bedding and 4 pillows per bed, bonus, were crisp and comfortable! The mini fridge hadn't been used in sometime and smelled a bit on opening, but the room also had a microwave, Keurig coffee maker (and pods) and a big desk/console. There is lots of room to use as a desk, with a power hub, and an office style chair. The windows are large, and overlooked the Lansdowne Mall. They had a sheer curtain and a room darkening one as well, which I appreciates. Also, were able to open a window for fresh air. We used the heat, not the AC and it worked immediately. Over all, I felt safe, in a clean and everything I need room. My only complaint is the cable (?) tv. Most hotels I've stayed recently have tvs that I sign in on my own streaming services. "