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Best Western Plus Burnaby Hotel

2.5 star property
Hotel near Metropolis at Metrotown in Burnaby

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Property preview
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Deer Lake and Central Park are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Crystal Mall - 19 min walk - 1.0 mile
  • Deer Lake - 19 min walk - 1.0 mile
  • Port of Vancouver - 13 min drive - 7.3 miles
  • Canada Place Cruise Ship Terminal - 18 min drive - 8.9 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Maruhachi Ra-men - ‬4 min walk
  • ‪Meet Rice Noodle - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel near Metropolis at Metrotown in Burnaby
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

How close is Best Western Plus Burnaby Hotel to the airport?

Best Western Plus Burnaby Hotel is 10.6 mi (37-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Oct 31, 2025 start from $131.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Burnaby Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Burnaby Hotel.

How close is Best Western Plus Burnaby Hotel to the beach?

This hotel is 9.2 mi (20-min drive) from English Bay Beach and 9.2 mi (20-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does Best Western Plus Burnaby Hotel offer free breakfast?

Best Western Plus Burnaby Hotel offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Best Western Plus Burnaby Hotel?

No, there is no casino at this hotel, but Grand Villa Casino Hotel and Conference Centre (6-min drive) and Hard Rock Casino Vancouver (14-min drive) are nearby.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs CAD 20 (subject to availability).

Is there free parking at Best Western Plus Burnaby Hotel?

Free parking is not available at this hotel. Self parking is available for CAD 10 per night.

Does Best Western Plus Burnaby Hotel have a pool?

Best Western Plus Burnaby Hotel does not have a pool.

Does Best Western Plus Burnaby Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Burnaby Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Burnaby Hotel to downtown Burnaby?

Best Western Plus Burnaby Hotel is 1.7 mi away from Burnaby.

Reviews

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 653 out of 1244 reviews
Rating 8 - Good. 365 out of 1244 reviews
Rating 6 - Okay. 151 out of 1244 reviews
Rating 4 - Poor. 44 out of 1244 reviews
Rating 2 - Terrible. 31 out of 1244 reviews

Reviews

8/10 Good

Nike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2025

2/10 Terrible

Marissa, Surrey

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely disgusting. I was not impressed with my stay. They were ants in the room upon arrival and underneath the bed skirt was sticky and filthy from something being spilled. I had two young kids and a dog with me. Absolutely unacceptable I am very surprised at the condition, especially at a best Western. Manager was kind and was able to refund right away, but the housekeeping staff obviously aren’t doing their jobs well. Do better.
Ants in the room
Disgusting mess hiding under the bed skirt
Stayed 7 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great room
Stayed 2 nights in Jul 2025

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. Will stay again.
Stayed 4 nights in Jun 2025

4/10 Poor

Elaine

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Maury

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Maury

Traveled with family
Disliked: Staff & service, property conditions & facilities

Never stay there

Buildings are not connected. Hard to find rooms because the numbers make no sense. buildings should be lettered and the numbers on the doors need to be a lot bigger. only one elevator that does not reach all of the buildings.
Stayed 2 nights in Jul 2025

4/10 Poor

ROBERT

Traveled with family
Could not get heat to work and room wasn’t as clean as it should be. Breakfast was run well
Stayed 2 nights in Jul 2025

10/10 Excellent

Arshad A

Stayed 6 nights in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly easy to get to public transportation
Stayed 4 nights in Jul 2025

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities
Generally the hotel is good. To improve the room I had (I think it was 324.) the armchair seat needed replacing and the floor lamp needed a new bulb or switch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jul 2025

8/10 Good

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ann E

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price exploitation since large conference was in town- it was ridiculous to pay over $500 a night for this dump
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast, large rooms, large TV, freshly renovated. Only downside is we found several bugs in our room, but they were small.
Stayed 3 nights in Jul 2025

10/10 Excellent

jody

Stayed 1 night in Jul 2025

6/10 Okay

Tahir, Guelph

Traveled with family
Disliked: Cleanliness
We stayed for four nights. Two night the floor was not broomed. One day the cleaning staff threw a bag that had food we wished to keep.The bag was on the table. Seems like the cleaning staff needs training on do’s and don’ts
Stayed 4 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
A good average hotel. Clean and comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 4 nights in Jul 2025

10/10 Excellent

Qin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 4 nights in Jul 2025

6/10 Okay

Cathi

Stayed 3 nights in Jul 2025

6/10 Okay

Vanessa

Stayed 1 night in Jul 2025

10/10 Excellent

Corrina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very warm and accommodating. Large buffet breakfast that we were invited to access early due to an early hospital surgery. Highly recommend. Will be back!
Stayed 1 night in Jul 2025