In entertainment district
At this Richmond hotel, you'll be within half a mile (1 km) of Riverport Sports and Entertainment Complex and 3 miles (5 km) of Kwan Yin International Buddhist Temple. Cascades Casino Delta and CF Richmond Centre Mall are also within 6 miles (10 km).
This hotel features an indoor pool and a gym. Families will appreciate the playground and onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Sep 6, 2023 by GM
Thank you for your brief but positive review! We're delighted to hear that you found our establishment to be nice and clean.Our team takes great pride in maintaining a clean and welcoming environment for our guests, and your feedback serves as encouragement that we're on the right track.If you have any further comments or if there's anything specific you'd like to share about your experience, please don't hesitate to let us know. We value your input and hope to welcome you back in the future for another pleasant stay. Thank you for choosing us!
May 29, 2023 by GM
At The Holiday Inn Express Richmond, we strive to provide exceptional service and ensure our guests have a memorable and enjoyable stay. Unfortunately, it seems we fell short of meeting your expectations, and for that, we sincerely apologize. Your feedback is valuable to us, as it helps us identify areas for improvement and deliver a better experience for our future guests.
May 9, 2023 by michael
Hello ShirlI appreciate taking your time in sharing about your recent stay with us. Your feedback is very important to us and helps us further improve our guest experience.I am glad that you had a great stay with us, and I hope you took advantage of all the amenities that we offer.We hope to see you again in your next stay in Richmond BC.RegardsMichael
Apr 3, 2023 by michael
Hello "Alicia"Thank you so much for sharing your recent stay with us. Your feedback is very important to us.We are glad that you enjoyed your stay with us, and I hope you took advantage of all the amenities that we offer. We hope to see you again in your next stay in RichmondRegardsMichael
Jan 30, 2023 by michael
Hi VishalniThank you for choosing to stay with us! we appreciate your great feedback about your stay.I am glad to know that you had a great stay with us, and I hope you took advantage of all the amenities that we offerHope to see you in your next stay in RichmondRegardsMichael
Jan 8, 2023 by michael
Dear "Eric"Thank you for taking in leaving a great review about the property. Your feedback is very important to us.I am glad that you had a great stay with and I hope you took advantage of all the amenities that we offer. Lastly I would like to apologize about your guest service experience and I would relay the concern to the Front Desk Manager.We hope to see you again in your next stay in Richmond BC.Warm regardsMichael
Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1204 square feet (112 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this Richmond hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge)
Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel offers 147 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 16 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.