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"We were pleased with the hotel and our room. It was a spacious room. Too bad the beds were only doubles. However, the beds were comfortable. The a ... " More

By a verified traveler on Thu 16 Jul 2015

Hotel Description

4-star eco-friendly hotel near Douglas College

On waterfront

A stay at this hotel places you within half a mile (1 km) of Douglas College and 6 miles (10 km) of Holland Park. Also within 9 miles (15 km) are Metropolis at Metrotown and Burnaby Hospital.

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 126 guestrooms also offer free WiFi and LCD TVs with cable channels. Balconies, minibars, and room service are also available.

Room, 1 Queen Bed (Quay)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room Jan 25 - Jan 26

Room, 1 King Bed (Quay)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (Quay)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Inn at the Quay ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Inn at the Quay

Everyone (3) Family (1)
5 out of 5
Great place to stay right on the river, lots to do right outside the door and it had a deck!!

Posted by on Oct 27, 2019

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1 out of 5

Posted by on Aug 18, 2019

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3 out of 5
lots of construction, no access by foot to town without 55 steps up and 55 steps down just to access the other side of the street from the hotel. additional parking fees added in that were not disclosed prior to booking. The report I had was that the entirety f my bill was covered by the mount I paid Travelocity. yet here the hotel is adding more fees

Posted by , from Greensboro nc on Nov 18, 2018

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5 out of 5

Wonderful stay at Inn at the Quay

Pros: Hotel is well kept, clean, comfortable and good location.
Cons: Perhaps change the beds from double to queen.
Location: Safeway near by (over the tracks). Lots of restaurants to choose from. Note that stores don't open till 10am.
We were pleased with the hotel and our room. It was a spacious room. Too bad the beds were only doubles. However, the beds were comfortable. The area is nice with lots of restaurant choices. We would definitely come back to this hotel again.

Posted by , from Markham, Ontario on Jul 16, 2015

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5 out of 5

Nice Place!

Pros: Close restaurants, Free Internet
Cons: Noisy
Stayed here numerous times during my wifes lazer eye surgery at London Place. We tried to stay at a different motel closer to the eye center, but it creeped us out so we went here. Very clean, quiet, great view of the river. Only bad thing is you can hear the tugs go by in the middle of the night blowing their air horns (i assume it was the tugs-wasn't going to get out of bed to check!). Nice area-felt safe walking on the board walk-wouldn't really stay anywhere else!

Posted by , from Shelton, WA on Feb 3, 2011

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Property Features

Inn at the Quay offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 4000 square feet (360 square meters). The eco-friendly Inn at the Quay also features complimentary newspapers in the lobby, a fireplace in the lobby, and dry cleaning/laundry services. Parking is available for a fee. This 4-star New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • 4000 sq ft of conference space
  • 360 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (26.2 km / 16.3 mi)
  • Metro station: New Westminster Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Inn at the Quay offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to noon.

The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 3:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 16 per person (approximately)
  • Self parking fee: CAD 11.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Quay
  • Inn Quay New Westminster
  • Quay Inn
  • Quay New Westminster
  • At Westminster Quay New
  • Hotel At Westminster Quay
  • Inn At The Quay Hotel New Westminster
  • Inn at the Quay Hotel
  • Inn at the Quay New Westminster
  • Inn at the Quay Hotel New Westminster

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.