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4.1 out of 5

"I arrived just a bit early and my room wasn't ready. I was allowed to store my luggage and a text came in when it was ready. Kudos to Tripp down at g ... " More

By a verified traveler on Fri 08 Oct 2021

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Hotel Description

4-star hotel near Johnson Square

Central Savannah getaway

With a stay at this Historic Downtown Savannah hotel, you'll be steps from Johnson Square and Rousakis Riverfront Plaza. Reynolds Square is 0.4 mi (0.7 km) away.

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a gym on site, and laundry facilities and concierge services are also offered.

Free WiFi, comfy beds

The 351 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and LCD TVs with cable channels.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$136* Per night/room Nov 10 - Nov 11

King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Patio Terrace)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Balcony Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Pure Wellness)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Savannah ratings based on 79 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Savannah

Everyone (40) Couples (19) Family (16)
5 out of 5
I arrived just a bit early and my room wasn't ready. I was allowed to store my luggage and a text came in when it was ready. Kudos to Tripp down at guest arrival. He was amiable and, when I realized my laptop was still in the car about an hour later, he saw me in the garage, greeted me by name, and had my laptop handed over in about 2 minutes. Now, that's what I call good service and good PR. Others in the hotel were also friendly and helpful as well. In summary, I like staying here.

Posted by , from BAXLEY on Oct 8, 2021

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5 out of 5
Perfect location

Posted by on Oct 5, 2021

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4 out of 5
Perfect location, clean and friendly staff. Only problem was the inconvenience of 2 elevators that were been worked on.

Posted by , from MIAMI on Sep 29, 2021

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2 out of 5
location is nice, not very clean, upon check-in we were told that they come through every day and in the fourth day to desinfect, did not happen, had to ask twice for new towels and trash to be taken out, had to ask for coffee machine to be replaced, the other one did not work, they left the broken one in the room as well, after the third day they closed the terrace with river view for maintenance, over the weekend, never saw anyone until monday, two people for about 5 min, asked for a refund for what we payed extra for the roon or free breakfast, no response or refund from hotel, on the last day, I tried to open the slider to the balcony, handle broke of in the bottom and made me fall slighlty injuring my ellbow, no regards from the hotel or appologies, roaches all over the terrace at night

Posted by on Sep 15, 2021

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2 out of 5
As a Hyatt member I was disappointed with this property. Room was dirty and not the view we paid for. When I called the front desk they said a manager would get back to me, I am still waiting. Housekeeping entered the room even though there was the sign on the door and told several other staff members we did not need service at this time.

Posted by on Aug 23, 2021

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5 out of 5
The front desk staff was very friendly and helpful.

Posted by on Aug 22, 2021

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3 out of 5
Hotel rooms are showing their age. The carpets just didn’t feel clean. Either my neighbors were really loud, or the walls were very thin.

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 5, 2021 by Todd C

Thank you for taking the time to share. I appreciate this feedback and apologize that we failed to deliver the experience we pride ourselves in giving. Cordially, Todd Costin General Manager

5 out of 5
Cleanliness

Posted by on Jul 14, 2021

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4 out of 5
Property has beautiful lobby. Rooms partially renovated with some new and old furnishings. The room smelled nice on arrival, but the bathroom although clean was dusty. Slow in daily "refreshing". Had to ask for wash cloths and bed wasn't straightened 2nd day and our room had been left open.

Posted by on Jul 13, 2021

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3 out of 5
Our room was not the cleanest. There was trash from the previous guest making coffee on the floor when we walked in. I do not think the carpet had been vacuumed since there was still trash on the floor near the sitting area. Our bed had a few stains, too. The bathroom was also dirty. I admit this was not the experience my husband and I had on our last visit when we initially fell in love with the property. Thankfully, we travel with disinfectant Clorox wipes and Lysol spray. I cleaned the room and had a peace of mind. Other than the room, everything else was great! The customer service was superb especially when I called for additional towels and to request service because we noticed the toilet was leaking upon arrival.

Posted by on Jul 13, 2021

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About the Hyatt Regency Savannah

Location 2 W Bay St, Savannah, GA 31401

Property Features

Hyatt Regency Savannah offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Savannah. For a fee, parking is available. This 4-star Savannah hotel is smoke free.

  • 351 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Savannah Amtrak Station (6 km / 3.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Savannah offers 351 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Savannah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Moss + Oak Eatery - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Moss + Oak Bar - This bar serves light fare only. Open daily.

M+O Market - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Valet parking fee: USD 38 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Savannah
  • Hyatt Regency Savannah
  • Hyatt Savannah
  • Hyatt Savannah Regency
  • Regency Hyatt Savannah
  • Savannah Hyatt
  • Savannah Hyatt Regency
  • Savannah Regency Hyatt
  • Hyatt Regency Savannah Hotel Savannah
  • Hyatt Regency Savannah Hotel
  • Hyatt Regency Savannah Hotel
  • Hyatt Regency Savannah Savannah
  • Hyatt Regency Savannah Hotel Savannah

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.