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4.1 out of 5

"We've often stayed at the Hyatt. It's clean, friendly, and safe. I like that. What I didn't like this time was the restaurant's breakfast buffet. I ... " More

By a verified traveler on Wed 21 Sep 2022

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Hotel Description

4-star hotel near Rousakis Riverfront Plaza

Central Savannah getaway

With a stay at this Historic Downtown Savannah hotel, you'll be steps from Johnson Square and Rousakis Riverfront Plaza. Reynolds Square is 0.7 mi (1.2 km) away.

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a gym on site, and laundry facilities and concierge services are also offered.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$128* Per night/room Dec 18 - Dec 19

King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Patio Terrace)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Balcony Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Pure Wellness)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Savannah ratings based on 83 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Savannah

Everyone (38) Couples (22) Family (17)
4 out of 5
We've often stayed at the Hyatt. It's clean, friendly, and safe. I like that. What I didn't like this time was the restaurant's breakfast buffet. I had it _one_ time only and that time was enough. Ordering from the menu will get you a less pricy and a better tasting meal. (Try the Belgian waffle - delicious.)

Posted by , from BAXLEY on Sep 21, 2022

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5 out of 5

Posted by on Aug 22, 2022

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4 out of 5
The hotel is very modern and the location is perfect. Very clean room and comfortable bed. Our door lock was a little broken, but otherwise excellent experience.

Posted by , from MELBOURNE on Aug 12, 2022

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2 out of 5
The hotel was great however they “held” my credit for incidentals, ran a $50 charge and then did not refund it. You can’t reach a real person when you call their main number. I did not use anything in the room and left it clean. SCAM.

Posted by , from Glennville on Jun 21, 2022

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3 out of 5
Be careful when checking in at the front desk. They asked if we wanted to upgrade. When we said no, they then said we were getting a complimentary upgrade because the room type we booked was not available. Why ask us if we wanted to pay for an upgrade when they knew they had to give us one free. Shady! Also the upgrade we received was not one at all. The King bed we booked, turned into two fool sized beds that looked at the hotel wall. A nice hotel in a great location, but you might be better off booking a boutique hotel on the river.

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 15, 2022 by Aneshia

Dear Michael, Thank you for your review. Allow me to apologize for the room switch, and any inconvenience this may have caused you during your stay. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Savannah.

5 out of 5
Great location close to everything. Very friendly helpful staff. Valet only parking at $$$ disappointing given high price of room to start with

Posted by , from NAPLES on May 30, 2022

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Comment from Hotel Management

Jun 15, 2022 by Aneshia

Dear Mark, Thank you for your feedback. Im pleased to hear that our location was convenient for your needs, and our staff made you feel welcomed and at home. Don't hesitate to call us if there's anything we can help you with for your next trip.

4 out of 5
When we first arrived I thought it’s a beautiful clean hotel . After being in our room for a bit we noticed the room wasn’t as clean as we had originally thought. There was mold on the ice bucket cover. Hand prints on the bathroom door. Grime and mold under the inside lip of the sink . At the elevator on the 6th floor hand sanitizer was spilled all over the sanitizer station for 5 days no one cleaned it. The cleaning staff flips the rooms so fast they don’t have time to do the proper cleaning!

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 15, 2022 by Aneshia

Dear Nancy, Thank you for the feedback. We are sorry to hear you did not enjoy your stay with us. We would love to hear more about your stay and address any concerns you may have about your room. Please feel free to reach out to us on any of our social or chat channels. We hope to hear from you!

5 out of 5
Great stay, great hotel!

Posted by , from WEST HARTFORD on May 26, 2022

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Comment from Hotel Management

Jun 15, 2022 by Aneshia

Dear Douglas, Thank you for your review and for leaving us a perfect rating. We are happy that you enjoyed your stay, and hope to welcom eyou back again soon!

4 out of 5

Posted by on May 19, 2022

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4 out of 5
peep hole too high. not told cleaning had to be requested. did not get first bottle of water from hotel. had to pay for all

Posted by , from NEW YORK on May 10, 2022

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Comment from Hotel Management

Jun 15, 2022 by Aneshia

Dear Viola, Thank you for your feedback. You concerns rrgarding the peep hole, housekeeping, and water, have been communicated to our management team for improvement and additional training. We hope to adjust these improvements and welcome you backas a guest again soon!

About the Hyatt Regency Savannah

Location 2 W Bay St, Savannah, GA 31401

Property Features

Hyatt Regency Savannah offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Savannah. For a fee, parking is available. This 4-star Savannah hotel is smoke free.

  • 351 guestrooms or units
  • 7 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Savannah Amtrak Station (6.7 km / 4.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Savannah offers 351 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Savannah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Moss + Oak Eatery - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Moss + Oak Bar - This bar serves light fare only. Open daily.

M+O Market - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Savannah
  • Hyatt Regency Savannah
  • Hyatt Savannah
  • Hyatt Savannah Regency
  • Regency Hyatt Savannah
  • Savannah Hyatt
  • Savannah Hyatt Regency
  • Savannah Regency Hyatt
  • Hyatt Regency Savannah Hotel Savannah
  • Hyatt Regency Savannah Hotel
  • Hyatt Regency Savannah Hotel
  • Hyatt Regency Savannah Savannah
  • Hyatt Regency Savannah Hotel Savannah

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.