4.5 out of 5

"Beautiful Hotel Exceptional staff!!! But room furniture needs upgrade. " More

By a verified traveler on Sun 26 Nov 2017

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Hotel Description

A luxury stay in the heart of Atlanta awaits you at The Ritz-Carlton, Atlanta. Within just a 10-minute stroll, you'll find popular attractions like Centennial Olympic Park and Georgia State University. Highlights at this romantic hotel include a restaurant, a bar/lounge, and a sauna.

Flat-screen TVs with cable channels are featured in all 444 rooms, and you can enjoy iPod docks, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. DVD players, coffee/tea makers, and free newspapers are also available.

The steakhouse, AG, serves southern cuisine and is open for breakfast, lunch, and dinner. 17000 square feet (1530 square meters) of event facilities include meeting rooms, and other business amenities include a business center and limo/town car service. Additionally, you'll find a fitness center, WiFi in public areas, and a coffee shop/café. Buffet breakfast is available. There's also the convenience of valet parking.

Within a 15-minute walk of this 5-star Downtown Atlanta hotel, attractions include World of Coca Cola and Georgia Aquarium.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$179 per night

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton ratings based on 63 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Room furniture needs updating...

Beautiful Hotel Exceptional staff!!! But room furniture needs upgrade.

Posted by , from Turlock California on Nov 26, 2017

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5 out of 5

Very friendly and respectful service great hotel.

My experience was awesome great hotel very beautiful and very relaxing and quiet.

Posted by , from Atlanta on Oct 8, 2017

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5 out of 5

Hotel in downtown Atlanta

Pros: The staff is exceptional. The lobby and all areas are well done.
Cons: The lobby bar is small and the staff is very slow.
Location: Went to dinner at Max Lugers. Area seemed a bit dicey with several homeless People.
We were in town celebrating a graduation earlier. The hotel staff was the best. The only issue we encounter was the lobby bar. The staff was very slow and forgetful or orders placed. Difficult finding seats in the lobby. Wish we were told about the second floor bar. We found out to late about that bar and the Availability of seating.

Posted by , from North Wales PA on Jul 17, 2017

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3 out of 5

Just the name

I had stayed in Ritz before in differnt town. This hotel is okay but not Ritz experience. The staff will ask you things you want done with an attitude.

Posted by , from New York on Jun 26, 2017

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5 out of 5

No one does it like the Ritz Carlton

Pros: When traveling alone, I don't like to go out to restaurants much, so I really enjoy the club lounge with their complimentary drinks and food.
Cons: I wish they would chill the water bottles. I do not enjoy drinking room temperature water.
Location: The Ritz-Carlton Atlanta is close to everything, especially if you need to be in downtown Atlanta early in the morning.
As always, the Ritz-Carlton made my stay lovely. The staff was incredibly helpful and solicitous, the hotel was beautiful, and my stay in Atlanta was perfect. I would always recommend staying on the club level because its so nice to sit and have a glass of wine to unwind at the end of the day and only having to walk down the hall to do it. And when you need to leave at 7am, the club lounge has an amazing breakfast and coffee ready at 6! Great job!

Posted by , from Albany, Georgia on Oct 8, 2016

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2 out of 5

very disappointed

Pros: Valet parkers were awesome
Cons: see above comments
I expect more from a Ritz Carlton and typically get it. The Atlanta location on Peachtree is far from the quality you expect. Bathroom small, cheap and shoddy shower curtain, make up mirror not working, The restaurant is under construction which is ok, however the employee that waited on us was terrible. He was a very tall gentleman with accent. Food was fair at best. You lost a very loyal customer!!!

Posted by , from Chicago/Naples on Jul 27, 2016

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1 out of 5

The worst experience I've ever had at a hotel

Will never ever stay at the Ritz-Carlton ever in life again

Posted by , from West Palm Beach on Jul 5, 2016

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5 out of 5

Just AMAZING!!!

Pros: everything
Cons: They need a pool
Location: Museums, downtown Atlanta, parks, Coca Cola center, and a lot of restaurants and bars.
It was the best decision for my husband birthday celebration!!! The staff did what I requested. It was outstanding...

Posted by on May 23, 2016

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5 out of 5

Great staff!!

The staff was great! And the rooms were really clean.

Posted by on Feb 1, 2016

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4 out of 5

Bautiful hotel

Pros: Staff are amazing
Cons: Check to make sure all outlets are working.
Location: Great location; walked everywhere!
Fantastic staff and great older hotel. Good location in Downtown, walking distance to bars, restaurants, etc. Room was very nice but had 2 minor issues- bathroom outlets did not work and the remote was not working either. Otherwise it was perfect.

Posted by on Nov 30, 2015

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About the The Ritz-Carlton, Atlanta

Location 181 Peachtree St NE, Atlanta, GA 30303

Property Features

The Ritz-Carlton, Atlanta offers its guests a sauna and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center, limo/town car service, and meeting rooms. Event space at this hotel measures 17000 square feet (1530 square meters). Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, Atlanta. For a fee, parking is available. This 5-star Atlanta hotel is smoke free.

  • 444 guestrooms or units
  • 13 conference rooms
  • 17000 sq ft of conference space
  • 1530 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (18.2 km / 11.3 mi)
  • Train station: Atlanta Peachtree Station (6.3 km / 3.9 mi)
  • Metro station: Peachtree Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Atlanta offers 444 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

AG - This steakhouse specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

The Ritz-Carlton, Atlanta's fitness center features cardio machines with TVs and headphones, resistance equipment, and free weights, along with chilled towels and complimentary fresh fruit. Women's and men's locker rooms include saunas and steam rooms.

Runners and walkers can pick up jogging maps from the hotel concierge. The hotel also offers guests access to a luxury fitness club, located in the adjacent 191 building. The Bobby Jones Golf Course is about six miles away. Other recreational options include carriage rides and Segway tours.

  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta Ritz-Carlton
  • Ritz-Carlton Atlanta
  • Ritz-Carlton Hotel Atlanta
  • Ritz-Carlton Atlanta Hotel
  • Atlanta Ritz Carlton
  • Ritz Atlanta
  • Ritz Carlton Atlanta
  • The Ritz-Carlton Atlanta Hotel Atlanta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.