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4.1 out of 5

"Really nice place to stay. Although I did have just some small things I'd like to address, but most can look past this. My fridge in the room was sti ... " More

By a verified traveler on Wed 09 Nov 2022

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Hotel Description

4-star eco-friendly aparthotel near Centennial Olympic Park, connected to a rail/subway station

City center retreat

Within a 10-minute walk of this Downtown Atlanta aparthotel, you'll find Centennial Olympic Park and World of Coca Cola. Also, Georgia State University is within half a mile (1 km) and College Football Hall of Fame is within 2 miles (3 km).

Business services

This aparthotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 1260 apartments also offer free WiFi and flat-screen TVs with cable channels. IPod docks, room service, and down comforters are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$103* Per night/room Dec 23 - Dec 24

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Portman)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Atlanta Downtown ratings based on 99 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Atlanta Downtown

Everyone (38) Couples (23) Family (27)
2 out of 5
My guestroom was situated in the middle of a television show production and full crew, production equipment, plastic covering the walkway, wiring etc! The acting crew was literally RIGHT outside my door and they asked for my SILENCE when my family and I exited the room because they were filming. The sound man was right outside my door with a LIVE set. It was shocking when I had to walk to the opposite end of my floor to catch the elevator because the set was in the path to elevator. UNBELIEVABLE!!!!

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 11, 2022 by Guest Relations Manager

We’re so sorry to hear that your experience during your recent stay was not up to our standards of guest care. We have passed your message on to our team. Please reach out to us directly if you’d like to speak to a manager. We hope you and your family will accept our apologies.

5 out of 5
Really nice place to stay. Although I did have just some small things I'd like to address, but most can look past this. My fridge in the room was still a little dirty and the shelves in the fridge were kind of "thrown" back in. I had some left over crumbs from a previous guest in there. The TV in the room didn't get signal for most of my stay, I would have like to have watch TV at the end of my long day, but I can work past that. Lastly, the bed. While it was clean and fresh, the mattress was like a concrete. It was too firm. The Goose-Down pillows were very flat and firm which offered little support. The sheets/comforter and pillow cases were of cardboard. Stiff, cold, and just not comfortable in general. Not what I was hoping for with the amount money I paid to have a visit. All in all, I really would check back in for a longer visit as the staff and amenities were really good! Again, it was all clean, well lit, and welcoming. My list above could just be my personal issues, but I did want to say something about it. But I would stay here again.

Posted by on Nov 9, 2022

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Comment from Hotel Management

Nov 11, 2022 by Guest Relations Manager

Thanks so much for your review, and for being our guest. We apologize if everything with your stay was not completely to your liking. We're glad you enjoyed your stay overall. We hope you'll come back and stay with us again soon.

5 out of 5
Super friendly employees!

Posted by on Nov 2, 2022

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Comment from Hotel Management

Nov 2, 2022 by Guest Relations Manager

Thanks so much for being our guest. We're glad our terrific team could be of service. We hope you'll come back and stay with us again soon.

5 out of 5
The hotel, Bar, food, parking and local to everything was all spot on!! Will def stay there again and again! There was nothing I can say that I didn’t like about the hotel.

Posted by , from Lexington on Oct 19, 2022

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Comment from Hotel Management

Oct 19, 2022 by Guest Relations Manager

Thanks Michael, we're so glad you enjoyed your stay, and our terrific Lobby Bar. Please come back again soon!

5 out of 5
The only thing that I didn't care for is price you have to pay to park on the hotel grounds. $50 is OVER PRICED!!! Does that come with a free car wash and detailing or anything???

Posted by on Aug 20, 2022

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Comment from Hotel Management

Oct 17, 2022 by Guest Relations Manager

Michael, we’re so sorry to hear your parking experience was not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

5 out of 5
Close to aquarium

Posted by on Jun 15, 2022

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Comment from Hotel Management

Jun 15, 2022 by Guest Services Manager

Thanks Mary! We're so glad you enjoyed your stay, and your visit to the Georgia Aquarium. We're proud partners of the Aquarium, which is just a few blocks from our front door. Hope you'll come back and stay with us again, soon!

4 out of 5

Posted by on May 18, 2022

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1 out of 5
There was a fee to park my car 50 bucks! Per night! And a 50 bucks per night insurance fee! It was a very unexpected cost I was not prepared for. There was hair all over our hotel room and trash everywhere! We tried to ask a simple question and they hung up on us twice!

Posted by on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Guest Services Manager

Ava, we’re so sorry to hear your parking and overall experience with us was not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

5 out of 5

Posted by on May 3, 2022

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2 out of 5
Room way too small. No cleaning in 3 nights supposedly due to Covid. Lame excuse.

Posted by on Apr 22, 2022

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Comment from Hotel Management

May 5, 2022 by Guest Services Manager

Eduardo, we’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.

About the Hyatt Regency Atlanta Downtown

Location 265 Peachtree St NE, Atlanta, GA 30303

Property Features

Hyatt Regency Atlanta Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 180000 square feet (16722 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Hyatt Regency Atlanta Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Atlanta aparthotel is smoke free.

  • 1260 guestrooms or units
  • 180000 sq ft of conference space
  • 16722 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Atlanta Peachtree Station (5.1 km / 3.2 mi)
  • Metro station: Peachtree Center Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Atlanta Downtown offers 1260 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Atlanta aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Sway - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Twenty-Two Storys - This gastropub specializes in American cuisine and serves dinner and light fare. Open daily.

Market - Onsite coffee shop. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 for adults, USD 10 and USD 35 for children (approximately)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta Downtown Hyatt
  • Hyatt Atlanta Downtown
  • Hyatt Regency Atlanta Downtown
  • Hyatt Regency Hotel Atlanta Downtown
  • Hyatt Regency Atlanta Downtown Hotel

You should know

  • The seasonal pool will open in May and close in October.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.