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4.0 out of 5

"Would have given it a much better score but room and hall had a very strong marijuana smell which wasn’t rectified after complaining to front desk. E ... " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

5-star luxury hotel near Lenox Square

In suburbs

At this Buckhead hotel, you'll be well placed to visit Legoland Discovery Center and Phipps Plaza, both within a 5-minute walk. Also, Lenox Square is within half a mile (1 km) and Atlanta History Center is within 2 miles (3 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

Comfy beds, WiFi

The 507 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and flat-screen TVs with digital channels.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$169* Per night/room Feb 28 - Feb 29

Suite, 1 Bedroom, View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Everyone (7) Couples (4) Family (6)
3 out of 5
Would have given it a much better score but room and hall had a very strong marijuana smell which wasn’t rectified after complaining to front desk. Everything else was really good!!

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Nathan D.

Thank you for your review

5 out of 5
The Whitley is an amazing property. It has an old school charm with new school amenities. And the location is prime.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Nathan D.

Thank you for your wonderful review!

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by Mary

Thank you for your review! We look forward to welcoming you back.

5 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Mary

Thank you for your review! We hope to welcome you back soon.

1 out of 5
How was my stay ? Horrible! I am a returned customer and I was very accustomed the Ritz and the great service. However, the Whitley, I am not satisfied with the customer service or the staff. I’m hoping to reach the owner to disclose in more detail of my horrific stay. #1. I booked a room with two beds. As I entered my room, it was only one king bed. As I called to explain, the staff said they could not see my reservation. I was completely locked out of room at one point because the keys were deactivated. The staff said that happens often. My husband had to go downstairs & show them the reservations and explained we ordered two beds. #2. The television did have a remote in the room. Again, I had to call the front and request a simple remote for the tv. #3. The room did not have a refrigerator. Again, I had to call the front desk and request a refrigerator. #4. I paid for “Club Level”. Club Level with the Ritz included food and alcoholic beverages. They no longer serve alcohol free with Club Level. It would have been nice to know this ahead of time, especially since I had been a guest there before and expected the same service. #5.Oneof the staff members on the Club Level, was one of the rudest. She closed a curtain in my face, as I was watching the beautiful scenic view, without even asking me. Secondly, I turned a lamp off due to the heated climate in the club level. She turned the lamp back on. She literally had a disputed with me stati

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by Mary

Thank you for your review. It is disappointing to hear about your experience. We invite you to reach out to us so that we can resolve any outstanding issues from your stay. Thank you for your patience.

5 out of 5
Beautiful and completely remodeled. Lovely views from our room.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Mary

Thank you for your review. We look forward to welcoming you back.

5 out of 5
Great bar area and pool/fitness center. I wish the shuttle went a little further than 2 miles.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Mary

Thank you for your review! We look forward to welcoming you back.

5 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Mary

Thank you for your review! We look forward to welcoming you back in the near future.

4 out of 5
RENOVATION NOISE VERY NOTICEABLE during the day in our room.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Mary

Thank you for taking the time to share your recent experience with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining the guestrooms will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed guestrooms with you, whenever your travels bring you back to Atlanta.

5 out of 5
Buckhead is an extremely nice area! The hotel will be my stay anytime I am in Buckhead! Everything was fantastic. The ONLY complaint I have are the charges not once twice but three times especially every time ordering room service. Other than that, great experience! Very classy hotel.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Jane W.

We're delighted to be your preferred hotel of choice in Buckhead and are happy to hear everything was fantastic! We hope you enjoyed our new renovations and apologize for any billing issue. Thank you for the wonderful review and we look forward to seeing you again soon!

About the The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Location 3434 Peachtree Rd NE, Atlanta, GA 30326

Property Features

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A fitness center, a sauna, and tour/ticket assistance are also featured at the luxury The Whitley, a Luxury Collection Hotel, Atlanta Buckhead. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Atlanta hotel.

  • 1 building
  • 507 guestrooms or units
  • 22 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (30 km / 18.7 mi)
  • Train station: Atlanta Peachtree Station (6.9 km / 4.3 mi)
  • Metro station: Buckhead Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead offers 507 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Trade Root Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Coffee Bar - This coffee shop serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

The Spa at The Whitley has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150.00 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buckhead Ritz-Carlton
  • Ritz-Carlton Buckhead
  • Ritz-Carlton Hotel Buckhead
  • Atlanta Ritz-Carlton
  • Ritz Atlanta
  • Whitley Luxury Collection Hotel Atlanta Buckhead
  • Ritz-Carlton Atlanta
  • The Ritz-Carlton, Buckhead Hotel Atlanta
  • Ritz-Carlton Buckhead Hotel
  • Whitley Luxury Collection Hotel Atlanta
  • Whitley Luxury Collection Atlanta Buckhead
  • Whitley Luxury Collection Atlanta
  • The Whitley a Luxury Colection Hotel Atlanta Buckhead
  • Whitley Luxury Collection Hotel
  • Whitley Luxury Collection
  • The Whitley a Luxury Collection Hotel Atlanta Buckhead
  • The Whitley a Luxury Collection Hotel
  • The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Hotel
  • The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Atlanta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Atlanta-Hotels-The-Whitley,-a-Luxury-Collection-Hotel,-Atlanta-Buckhead.h8530-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.