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Four Points by Sheraton Atlanta Airport West

3-star property
3520 North Desert Drive, Atlanta, GA 1-855-201-7819
3.6 out of 5
Good!
See all 14 travelocity Reviews

"The manager Bishop was Amazing his service was top tier!!!! " More

By a verified traveler on Mon 04 Oct 2021

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Hotel Description

3-star hotel near Camp Creek Marketplace

Close to airport

At this Atlanta hotel, you'll be within half a mile (1 km) of Camp Creek Marketplace and 3 miles (5 km) of Georgia International Convention Center. Gateway Center Arena and Georgia Soccer Park are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 186 guestrooms offer free WiFi and coffee/tea makers. Hair dryers, safes, and phones are also available.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Dec 19 - Dec 20

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Atlanta Airport West ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Atlanta Airport West

Everyone (6) Couples (1) Family (6)
5 out of 5
The manager Bishop was Amazing his service was top tier!!!!

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 28, 2021 by Four Points by Sheraton Front Office Management

Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and we agree, Bishop is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to you staying with us in the near future.

3 out of 5
Beautiful hotel, plenty of parking in the rear of the hotel. I was disappointed at not having a fridge or microwave in my room. I also booked 2 king rooms and my room request was not honored.

Posted by on Aug 3, 2021

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2 out of 5
We waited hours for face cloths and towels missed almost a whole day of activities because we couldn’t shower. Empty room across the hall got fresh towels

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 9, 2021 by Four Points by Sheraton Front Office Management

Thank you for your feedback. We truly apologize for your experience and please know that we have used this as a learning opportunity for our team to ensure it does not happen in the near future.

5 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 20, 2021 by Four Points by Sheraton Front Office Management

Thank you for the feedback!

3 out of 5

Posted by on Apr 3, 2021

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Comment from Hotel Management

May 20, 2021 by Four Points by Sheraton Front Office Management

Thank you for the feedback!

5 out of 5

Posted by on Mar 23, 2021

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Comment from Hotel Management

Apr 8, 2021 by Four Points by Sheraton Front Office Management

Thank you for the feedback! Come again soon!

1 out of 5
I didn’t stay at the hotel was kick off Property. Tried to kick someone out of my room and the hotel made everyone leave

Posted by on Mar 16, 2021

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Comment from Hotel Management

Apr 8, 2021 by Four Points by Sheraton Front Office Management

Thank you for the feedback. Please contact us directly to address your concerns.

2 out of 5
There is no 24 airport shuttle as advertised. It is not 24 hours and it does not take you to the airport. You have to be picked up in front of the Marriott so you might as well stay there. The hotel itself is nice and clean. Staff are excellent but the rooms are bare minimum. Very clean. Felt very safe. But I chose it for a particular service and frankly feel cheated.

Posted by , from Missouri on Feb 5, 2020

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5 out of 5

Posted by on Feb 1, 2020

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3 out of 5
There was no wheelchairs for disabled, injured or senior clients.

Posted by on Jan 4, 2020

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About the Four Points by Sheraton Atlanta Airport West

Location 3520 North Desert Drive, Atlanta, GA 30344

Property Features

Four Points by Sheraton Atlanta Airport West offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 3500 square feet (325 square meters) and includes conference space. The business-friendly Four Points by Sheraton Atlanta Airport West also features multilingual staff, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Atlanta hotel is smoke free.

  • 186 guestrooms or units
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Atlanta Airport West offers 186 air-conditioned accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Four Points by Sheraton Atlanta Airport West has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 for adults and USD 8 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Atlanta Airport West Hotel East Point
  • Four Points Atlanta Airport West East Point
  • Four Points Sheraton Atlanta Airport West Hotel East Point
  • Four Points Sheraton Atlanta Airport West East Point
  • Hotel Four Points by Sheraton Atlanta Airport West East Point
  • East Point Four Points by Sheraton Atlanta Airport West Hotel
  • Four Points by Sheraton Atlanta Airport West East Point
  • Four Points Sheraton Atlanta Airport West Hotel
  • Four Points Sheraton Atlanta Airport West
  • Hotel Four Points by Sheraton Atlanta Airport West
  • Four Points Atlanta Airport West
  • Four Points Atlanta West
  • Four Points by Sheraton Atlanta Airport West Hotel
  • Four Points by Sheraton Atlanta Airport West Atlanta
  • Four Points by Sheraton Atlanta Airport West Hotel Atlanta

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.