Enter dates to see availability

4.0 out of 5

"The unpleasant part of the stay was not getting housekeeping service after the first night in the room. Although we'd had the "DND" sign on the door e ... " More

By a verified traveler on Tue 03 Apr 2018

Hotel Description

3.5-star hotel near Lenox Square

City center stay

Within a 15-minute walk of this Buckhead hotel, you'll find Legoland Discovery Center and Phipps Plaza. Lenox Square and Atlanta History Center are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the business center, express check-in, and valet parking. Enjoy the fitness center and free perks like cooked-to-order breakfast and an area shuttle.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 316 guestrooms also offer WiFi and flat-screen TVs with cable channels. Wired Internet, refrigerators, and microwaves are also available.

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 6 Max
$119 per night

Suite (2 Double Beds with Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Atlanta - Buckhead ratings based on 49 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Embassy Suites Atlanta - Buckhead

Everyone (12) Family (3)
5 out of 5
The room was extremely large quiet and clean. Stingy on the soap. No freezer just a fridge. The breakfast was the best I’ve ever had at a hotel and the chefs were outstanding. Amazingly efficient. I would return and recommend

Posted by on Apr 29, 2019

Was this review helpful to you?
Comment from Hotel Management

May 7, 2019 by Steven Q - GM

Thanks for posting. It's great to hear that you had such and enjoyable stay. We look forward to seeing you again soon.

5 out of 5
Indoor outdoor pools lovely courtyard. Valet parking walking distance from various restaurants and nightclubs.

Posted by on Apr 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 18, 2019 by Steven - GM

Thanks for the post. Glad to hear you had a great stay.

1 out of 5
This property left a lot to be desired for price and location. I will submit official review to the corporate office.

Posted by on Mar 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2019 by Steven Q - GM

Thanks for your post. I look forward to hearing from you.

1 out of 5
We were put in room 1129 and it was a loud order of marijuana smell in the room that gave ua a complete headache. I went & got the hotel manager he came up and immediately moved us up a floor in a better room. The room smelles 100% better, but when we openly the microwave to warm our food it was someone's leftover plate inside with Thanksgiving fixings inside from previous guests. The accommodations were unacceptable they only gave me $40 off stay and still charged me $28 for parking which i think that should have been accommodated as well. That's my mom's favorite hotel and we were celebrating her birthday!

Posted by , from Adel, Ga on Nov 26, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 30, 2018 by Steven Q - GM

HAPPY BIRTHDAY MOM! Sorry about the issue with the microwave.

4 out of 5
.Hotel rooms OK. Family concerned about hotel cleaniness

Posted by , from maryland on Nov 25, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 30, 2018 by Steven Q - GM

Thanks for the post Billie.

2 out of 5
Beds are very poor condition. It’s like 1 Star hotel quality. Bathroom was maintained properly. Bathroom door cannot be locked. No drinking water given to us Breakfast is not good. I need to rethink whether should I stay next time on ANY EMBASSY SUITES OR NOT

Posted by , from California on May 7, 2018

Was this review helpful to you?
Comment from Hotel Management

May 29, 2018 by Steven Q, GM

Thank you for sharing your experience with us. I do want to apologize that you had an issue with your bedroom door. We do offer water at breakfast. It is located at the soda station. We do hope you will consider staying with us again.

4 out of 5
The unpleasant part of the stay was not getting housekeeping service after the first night in the room. Although we'd had the "DND" sign on the door early morning, when we left the room late morning, we told the housekeeping person on the floor we were leaving the room and it was available. When we came back that evening, no service. We had to ask for towels twice at the front desk that evening and again the next morning before getting any. We did get service later the second day.

Posted by , from AL on Apr 3, 2018

Was this review helpful to you?
Comment from Hotel Management

Apr 6, 2018 by Steven Q

Dear J, Thank you for taking the time to post about your past stay. I want to apologize for the delay in housekeeping service.

4 out of 5
I am a regular guest at Embassy Suites across the country. This is the first time I’ve been unhappy with the happy hour. I’ve been served beverages in glasses and plastic cups, but never paper cups. If the drink sits too long the liquid makes it weak wet and then it collapses. Other than that it was a normal regular stay.

Posted by on Mar 22, 2018

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2018 by Steven Q

Thank you for posting. We do serve in paper cups if requested but this should only be upon request. It appears we missed the mark with this one. Thanks again.

2 out of 5

Disappointing

Pros: The shuttle to the market. The people working in the kitchen preparing the breakfast. They are super nice.
Check in was Ok. I did question the room price. I was told the price was higher because of the gift market I was attending. That's very sad to me. I went to my room and outside the door it looked like someone had gotten sick. Entering the room 2 of the glasses were dirty. I did not report any of this until the next day when my sister-in-law was getting ready to take a shower and found the towels were filthy. I went down to the front desk to show them the towels. I told them I was very tired and I didn't want to over react but this pushed me over the edge. The very nice gentleman at the desk couldn't believe everything that had happened. He graciously said he would comp me one night stay.. He gave me fresh towels and said someone would clean the floor. I left and went back to my room. On Sunday Jan. 14 I checked out. The carpet still had not been cleaned outside my room. After looking at my bill I noticed I had not been comped one night. I talked to the lady at the desk and she basically told me the gentleman should have done ;that. I assumed it had been done. She told me her manager would have to call me. She said the manager would call me soon. I did not need to call her. It has been 24 hours and I have not heard from anyone.

Posted by , from North Carolina on Jan 15, 2018

Was this review helpful to you?
2 out of 5

Needs updating

Very disappointed in the condition of this $300 hotel. I Asked for nonsmoking room, but it smelled and had cigarette burns in the sofa. Pullout sofa was so old that you could feel metal coils in your back. I just expected more from an Embassy Suite Never Again

Posted by , from atlanta, buckhead on Jun 19, 2017

Was this review helpful to you?

About the Embassy Suites Atlanta - Buckhead

Location 3285 Peachtree Rd NE, Atlanta, GA 30305

Property Features

Embassy Suites Atlanta - Buckhead offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 7702 square feet (716 square meters). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Atlanta - Buckhead. For a fee, parking is available. This 3.5-star Atlanta hotel is smoke free.

  • 316 guestrooms or units
  • 16 levels
  • 7702 sq ft of conference space
  • 716 sq m of conference space
  • Built in 1988
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Separate living room
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (32.1 km / 19.9 mi)
  • Train station: Atlanta Peachtree Station (6.1 km / 3.8 mi)
  • Metro station: Buckhead Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites Atlanta - Buckhead offers 316 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Atlanta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites Atlanta - Buckhead has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 35 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 6.95 (rates may vary)
  • Self parking fee: USD 28.00 per night
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta Buckhead Embassy Suites
  • Embassy Suites Atlanta Buckhead
  • Embassy Suites Hotel Atlanta Buckhead
  • Atlanta Embassy Suites
  • Embassy Suites Atlanta - Buckhead Hotel Atlanta
  • Embassy Suites Buckhead
  • Embassy Suites Atlanta Buckhead Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).