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"I lived the music thought the hotel. The room was ok. Lost and found was amazing. I did not like that they did not have a food any place on the proper ... " More

By a verified traveler on Mon 23 Aug 2021

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Hotel Description

4.5-star luxury hotel near Mercedes-Benz Stadium

Downtown Atlanta stay

Within a 15-minute walk of this Downtown Atlanta hotel, you'll find World of Coca-Cola and Georgia World Congress Center. Also, Centennial Olympic Park is within half a mile (1 km) and Mercedes-Benz Stadium is within 2 miles (3 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the seasonal outdoor pool and visit the 3 bars/lounges and poolside bar for drinks.

Fabulous Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$195* Per night/room Mar 30 - Mar 31

Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wow Suite, Vice Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fabulous Room, Room, 2 Queen Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

E-Wow Suite, Presidential Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

W Atlanta Downtown ratings based on 12 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W Atlanta Downtown

Everyone (9) Couples (2) Family (1)
1 out of 5
Did not like

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 7, 2023 by Director of Operations

Hello Shakasha,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Best Regards, Alexey MuravskiyDirector of Operations

4 out of 5

Posted by on Mar 23, 2022

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3 out of 5
I lived the music thought the hotel. The room was ok. Lost and found was amazing. I did not like that they did not have a food any place on the property expect on the 16th. No real Breakfast. Also the pool was freezing.

Posted by , from BROOKLYN on Aug 23, 2021

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Comment from Hotel Management

Aug 31, 2021 by The W Atlanta Downtown

Thank you for your feedback. We will be addressing your concerns.

5 out of 5

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 30, 2021 by The W Atlanta Downtown

Thank you for your feedback.

2 out of 5

Posted by on Jan 4, 2021

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Comment from Hotel Management

Jan 5, 2021 by The W Atlanta Downtown

Thank you for your feedback.

5 out of 5

Posted by on Sep 25, 2020

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Comment from Hotel Management

Sep 29, 2020 by The W Atlanta Downtown

Thank you for your feedback.

2 out of 5
When we arrived the entrance/valet had no organization what so ever. We waited in the car for 10 minutes before getting out because no one had approached us. After we had gotten out and were standing directly in front of the valet stand we were passed by twice before being asked if our car needed to be parked. The room we were provided with was a lot smaller than I had expected there was no living area. The bathroom was just completely open to the bedroom and the entrance to the room. Lastly and most disappointing was that we spent over $400 for one night and out bed did not have a fitted sheet on it. Whoever made it up just laid down an extra top sheet and tucked it at the top and bottom. Needless to say halfway through the night the sheet had come un-tucked and we were sleeping on the mattress/mattress pad.

Posted by , from Athens on Mar 2, 2020

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Comment from Hotel Management

Mar 29, 2020 by The W Atlanta Downtown

I am sorry to hear of your experience and that we did not deliver on your expectations. We will share your feedback with the appropriate parties.

1 out of 5
I did not like getting bumped to the Buckhead location after having 2 room reservation confirmed since the year before my trip and was confirmed. The day before my trip the hotel bumped me to a location where it was further away from the concert I was attending. Check out time was later and my rooms were not ready when I arrived. This cost me time and money, not to mention missing 2 hours of the concert I paid OVER $1000.00 for. Added the cost for Uber rides that are high because of the large crowds.

Posted by on Apr 4, 2019

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5 out of 5

Posted by on Dec 29, 2018

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5 out of 5
The hotel and room was beautiful pool view was amazing the staff was comforting and welcoming if I could have stayed longer I definitely would have.

Posted by on May 1, 2018

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Property Features

W Atlanta Downtown offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury W Atlanta Downtown. For a fee, parking is available. This Art Deco Atlanta hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 15 levels
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2009
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Atlanta Peachtree Station (4.6 km / 2.9 mi)
  • Metro station: Civic Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Atlanta Downtown offers 237 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Atlanta hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to noon.

W Atlanta Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Spa Services

Spa on 16 has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00–30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta W Downtown
  • W Atlanta Downtown
  • W Hotel Atlanta Downtown
  • w Atlanta Downtown Hotel Atlanta
  • w Hotel Atlanta
  • w Hotels Atlanta
  • Hotel W Atlanta Downtown
  • W Atlanta Downtown Hotel
  • W Atlanta Downtown Atlanta
  • W Atlanta Downtown Hotel Atlanta

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.