Skip to main content
Beginning of main content

"Air conditioner did not work properly Bathroom drain was broken interstate noise was bad " More

By a verified traveler on Tue 05 Oct 2021

Enter dates to see availability

Hotel Description

Atlanta hotel in Cumberland area

In shopping district

At this Cumberland hotel, you'll be within a 5-minute walk of The Battery Atlanta and Coca-Cola Roxy Theater. Cobb Galleria Centre and Truist Park are also within half a mile (1 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 103 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Microwaves, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Oct 25 - Oct 26

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wingate by Wyndham Atlanta Galleria/Ballpark ratings based on 24 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wingate by Wyndham Atlanta Galleria/Ballpark

Everyone (12) Couples (7) Family (4)
4 out of 5
Air conditioner did not work properly Bathroom drain was broken interstate noise was bad

Posted by on Oct 5, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 6, 2021 by Sophia CSR

Hi Michael, Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

5 out of 5
convenient to ballpark, staff was very helpful

Posted by on Sep 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2021 by Sophia CSR

Hi Greg, We are exceptionally thankful that you have honored our staff members with praiseworthy words. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

4 out of 5
The hotel is very very clean. The only issue I have is a matter of opinion I think… The lobby and, to a lesser degree, the rooms, are painfully bright and feel sterile. It’s very unwelcoming. The lobby is nicely done with a lot of white tile work but the lights are also hyper-white. That being said, the cleanliness is the most important thing for me. Also, I saw no recycling at the hotel anywhere.

Posted by on Aug 4, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 5, 2021 by Wingate Team

Thank you for your feed back and your opinion, we will take into consideration and look into it. Thank you again,

5 out of 5
Great place to stay and so close to the ballpark

Posted by on Jul 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 4, 2021 by kv

Thank you for your feedback, we appreciate it.

5 out of 5

Posted by on Jun 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2021 by guest service manager

Thank you for your feed back. we hope to see you again.

3 out of 5

Posted by on Feb 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 20, 2021 by Wingate Team

Thank you for your feedback

4 out of 5

Posted by on Feb 13, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 18, 2020 by Guest Service Manager

Dear Guest, Thank you for taking the time to provide valuable feedback from your recent stay at Wingate by Wyndham. I was disappointed to hear that we did not meet or exceed your expectations and sincerely apologize for the challenges you experienced regarding all the events that happened. Your concerns have been promptly addressed with the leadership team on property as we must do a better job in providing the exceptional service that is expected by our valued guests.

3 out of 5
Great location. For a handicap accessible room, it did not work. The shower height adjustment had been removed and the head had been placed on a mount above the adjustment bar. It was out of reach and could not be used.

Posted by on Feb 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 18, 2020 by Guest Service Manager

Dear Guest, Thank you for taking the time to provide valuable feedback from your recent stay at Wingate by Wyndham. I was disappointed to hear that we did not meet or exceed your expectations and sincerely apologize for the challenges you experienced regarding all the events that happened. Your concerns have been promptly addressed with the leadership team on property as we must do a better job in providing the exceptional service that is expected by our valued guests.

5 out of 5

Posted by on Feb 6, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 11, 2020 by Guest Services Manager

Dear Guest, Thanks so much for staying with us here at Wingate and we're very happy you enjoyed our location. Looking forward to seeing you the next time you're in Atlanta.

2 out of 5
I've stayed here before and the property is showing signs of deterioration and uncleanliness. My room was not vacuumed each day and there was debris in the hallways which seemed to have not been vacuumed. Had to go to desk twice during 4-day stay for towels and tissue. The table in front of the elevator was ALWAYS FULL OF DUST. Went to front desk and had to wait at least 5-10 minutes because no one was at the desk.

Posted by on Nov 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 16, 2019 by AMAN

Dear Scorpio, Thank you for choosing to stay at Wingate and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines for the sheets and dirt that was there in the room and we will make sure that this does not occur in the future With Regards Guest Service Wingate by Wyndham

About the Wingate by Wyndham Atlanta Galleria/Ballpark

Location 2762 Cobb Parkway SE, Atlanta, GA 30339

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wingate by Wyndham Atlanta Galleria/Ballpark offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Wingate by Wyndham Atlanta Galleria/Ballpark. Self parking is free. This Atlanta hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham Atlanta Galleria/Ballpark offers 103 accommodations with safes and complimentary newspapers. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2016.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Atlanta Galleria Center
  • Wingate Wyndham Center Hotel Atlanta Galleria
  • Wingate Wyndham Atlanta Galleria Center Hotel
  • Wingate Wyndham Atlanta Galleria/Ballpark Hotel
  • Wingate Wyndham Galleria/Ballpark Hotel
  • Wingate Wyndham Atlanta Galleria/Ballpark
  • Wingate Wyndham Galleria/Ballpark
  • Wingate by Wyndham Atlanta Galleria Center
  • Wingate Wyndham GalleriaBallp
  • Wingate by Wyndham Atlanta Galleria/Ballpark Hotel
  • Wingate by Wyndham Atlanta Galleria/Ballpark Atlanta
  • Wingate by Wyndham Atlanta Galleria/Ballpark Hotel Atlanta

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Atlanta-Hotels-Wingate-by-Wyndham-Atlanta-Galleria/Ballpark.h1141355-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Atlanta-Hotels-Wingate-by-Wyndham-Atlanta-Galleria/Ballpark.h1141355-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Atlanta-Hotels-Wingate-by-Wyndham-Atlanta-Galleria/Ballpark.h1141355-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.