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"the hotel was nice and in a great location, the staff were all very friendly " More

By a verified traveler on Fri 09 Aug 2019

Hotel Description

4-star hotel near River Street

Historic Downtown Savannah stay

A stay at this Historic Downtown Savannah hotel places you steps from City Market and a 5-minute walk from River Street. Also, Savannah Civic Center is within half a mile (1 km) and Savannah College of Art and Design is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

In addition to LCD TVs with cable channels, the 252 guestrooms offer free WiFi and pillowtop beds. Room service, coffee/tea makers, and free weekday newspapers are also available.

Indigo, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room May 31 - Jun 1

Room, 1 King Bed, Non Smoking (Higher Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking (Eichberg)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Indigo, Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft, Multiple Beds, Non Smoking (Indigo, Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Indigo Savannah Historic District ratings based on 22 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Indigo Savannah Historic District

Everyone (10) Couples (2) Family (4)
1 out of 5
Beautiful hotel and excellent location. Staff manager Renee was extremely rude. If not for her, I would visit again. I already plan on contacting the general manager.

Posted by , from Virginia on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by Austin

Hi Richie, We are sorry to hear about your experience. We will be sure to address your concerns. We are always looking for ways to improve and your feedback helps us to do that. Warm Regards, Rhounay A. Front Desk Supervisor Hotel Indigo Savannah

4 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 20, 2019 by Hotel Indigo Savannah

Thank you for the rating.

5 out of 5
the hotel was nice and in a great location, the staff were all very friendly

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 11, 2019 by Hotel Indigo Savannah

We are glad to know that you enjoyed our hotel, location, and staff. Visit us again soon as there is so much to discover in Savannah!

4 out of 5
clean, attractive, closely locates to many things.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Austin R

Thank you for taking the time to tell us about your experience at Hotel Indigo SAVANNAH HISTORIC DISTRICT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Hotel Indigo! Kind Regards, Rhounay A. Front Desk Supervisor

3 out of 5
Extremely poor unloading/loading condition. Room too cramped! Very good location.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by Austin R

Hi Anonymous, Thank you for your feedback! We are sorry to head that you were not happy with your stay. We are always looking for ways to improve and your feedback allows us to do that. We hope that we can change that experience for you with another visit in the future. Kind Regards, Rhounay A. Front Desk Supervisor

2 out of 5
We reported that the room’s ac unit was leaking and water was coming up through the floor. Nothing was done about it. Our friends were staying at the hyatt regency for the same room rate and the hyatt hotel is far superior (rooms, cleanliness, view).

Posted by , from NY on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Hotel Indigo Savannah

Hello Glenn, We are sorry that you had a negative experience with maintenance. We always strive to ensure our building is in the best condition and we have the best offerings available. We invite you to return so we have the opportunity to show you that your stay was the exception and not the standard.

4 out of 5

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 29, 2019 by Hotel Indigo Savannah

Thank you for the score.

3 out of 5
At first glance, our room was awesome. We had a suite that was the size of a 1 bedroom apartment. When we looked closer, it wasn’t very clean. The outside of the hotel where the valet is located, smelled like cat urine! The staff was friendly but seemed like they didn’t know what they were doing. The phone for room service was broken so we had to call the front desk and then they had to get room service to call us back to take our order. I thought check out was easy, except they wouldn’t give me a receipt and when I looked at the charges to my account when I got home, there were many extra charges. The valet was missing after I checked out for over a half hour. The staff didn’t know what to do so we just had to wait until someone that worked there could retrieve our car. We got our car but she didn’t say thank you or anything at all until we tipped her; then a barely audible thank you was given to us. The hotel was nice if all you need is a big room. There were no extras.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by R Austin

Hi Anonymous, We are sorry to hear that your experience was not of standards. We are always looking for ways to improve and your review helps us to do that. We are happy to take your comments back to the departments in which you had issues to discuss ways to give our guest a better experience. We hope that we can fix this experience with a future visit. Thank you, Rhounay Austin Front Desk Supervisor

5 out of 5
This hotel was beautifully appointed and is in the heart of most of the points of interest that any visitor would like to see. Parking was easy to access and valet was quick and easy. Our pets were welcomed, although not cheap to have the furry members accompany you. I reserved two rooms and only one room was ready by check in time but with one simple complaint about the inconvenience, the front supervisor stepped in and did a credit to our reservation that was more than sufficient.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 20, 2019 by R Austin

Hi Anonymous, We are glad to hear that your experience was a good one with us. We are also happy to know that our location was a convenient one for you. We are always looking for ways to improve and your feedback helps us to do that. We hope that you will visit us again in the future! Thank you, Rhounay Austin Front Desk Supervisor

2 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Front Officer Supervisor

We value your feedback, as it is the only way we get better. In the event you do come back to Savannah please give us another opportunity to "Knock your socks off.”

About the Hotel Indigo Savannah Historic District

Location 201 W Bay St, Savannah, GA 31401

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 21 May to 31 August:

  • Dining venue
  • Fitness facilities
  • Parking area

The following facilities are closed seasonally each year. They will be closed from 21 May to 31 August:

  • Dining venue
  • Fitness facilities
  • Parking area

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Hotel Indigo Savannah Historic District. For a fee, parking is available. This 4-star Savannah hotel is smoke free.

  • 252 guestrooms or units
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Savannah, GA (SAV-Savannah - Hilton Head Intl.) (16.5 km / 10.2 mi)
  • Train station: Savannah Amtrak Station (5.9 km / 3.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Savannah Historic District offers 252 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Savannah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Five Oaks Taproom - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 125.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Valet parking fee: USD 34 per day (in/out privileges)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Savannah Historic District Hotel
  • Indigo Historic District Hotel
  • Indigo Savannah Historic District
  • Indigo Historic District
  • Hotel Indigo Historic District
  • Hotel Indigo Savannah Historic District Hotel
  • Hotel Indigo Savannah Historic District Savannah
  • Hotel Indigo Savannah Historic District Hotel Savannah
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.