Hotels with Childcare in San Juan from $143

"No one to greet us on arrival, not that big of a deal but was a red herring of what was to come. Staff made an error in placing a hold on our card on arrival and so we kept having daily unexplained charges on our cc including bar and restaurant charges that were not ours. Additionally they put an extra 500$ hold on our card again even after speaking with management. Needless to say it wasn’t a relaxing stay wondering if we were going to end up paying a huge bill that wasn’t ours. Staff was rude while dealing with this situation. Also, for the price the beds and pillows were not comfortable. Power went out one night and then internet as well which is a bummer when we were watching a movie. Staff in general seemed uninterested in helping guests. They must pay terribly which is sad for what they are charging guests. "

"Everything was top notch "

"Rooms were very dated for the price we paid. Rooms were also not very clean. My son found someone’s fake fingernail on the floor next to the bed. Hallways smelled musty but very cool compared to the inside of our room which had trouble keeping cool. Pools are very nice and restaurants are good. Time and energy have gone into keeping the grounds wonderful and picturesque, BUT the rooms were a huge disappointment. It "

"Poolside seating was in disrepair. Poolside lounge chairs need to be repaired "

"This is the second time I stay here for my trip and never had issues but this time housekeeping didn’t come to clean my room, I had to call the front office to ask why. I did not have the DND sign up and it took hours to get the roomed cleaned I did not like that. "

"The resort was very nice and clean . The staff was friendly and accommodating "