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4.1 out of 5

"Quiet and friendly. Safe with COVID regulations. Rooms are nice and beds are confortable. Great location to walk to gas lamp or little Italy " More

By a verified traveler on Sun 28 Jun 2020

Hotel Description

4.5-star luxury hotel near San Diego Convention Center

Central San Diego getaway

Within a 15-minute walk of this Downtown San Diego hotel, you'll find San Diego Convention Center and Balboa Park. Port of San Diego and B Street Cruise Ship Terminal are also within 2 miles (3 km).

Luxury amenities

A full-service spa, a health club, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. You'll appreciate the outdoor pool, bar/lounge, and coffee shop.

IPod docks, WiFi

In addition to LED TVs with cable channels, the 223 guestrooms offer WiFi and balconies. IPod docks, 24-hour room service, and premium bedding are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Aug 5 - Aug 6

Premier Room Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, One King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Westgate Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westgate Hotel

Everyone (8) Couples (2) Family (5)
5 out of 5
Quiet and friendly. Safe with COVID regulations. Rooms are nice and beds are confortable. Great location to walk to gas lamp or little Italy

Posted by , from LA on Jun 28, 2020

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5 out of 5
The room was clean. The service was friendly and welcoming. This was my second time at The Westgate hotel.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 7, 2019 by Beatriz Krause - Front Desk Manager

Thank you for taking the time to leave us your review. We hope to have the pleasure to have you back at our property soon. Warm Regards,

5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Melanie Cox - Guest Services Supervisor

Good evening, Thank you very much for your review! We're happy to know that you enjoyed your stay with us in San Diego and we would love to serve you again in the future! Have a wonderful evening, Melanie Cox Guest Services Supervisor

5 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by Beatriz Krause - Front Desk Manager

Thank you for your kind review.

3 out of 5
I think it’s a nice hotel however staff very snooty and if your attire is casual instead of business or evening gown attire you will be treated by staff members as beneath them. Vacationers are looked at with a potential of damaging their property for being an average person and not the elite class they are hoping for, entertainment is a piano or jazz band you have to wear evening attire for in the bar area and many hidden fees for the “privilege” of staying at their hotel and for “potential incidental “ fees to sum up rudest staff I have ever encountered and do not recommend this hotel.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Donna - Guest Services Supervisor

Dear guest, Thank you for your review. It is unfortunate that the service of our staff fell short this time since we take pride of giving exceptional service for each and every guest. I know that this is not the accommodation that you were expecting and I'm really sorry. We definitely would love to hear more details on what made you feel that way, so we can address the issue to the right management team. Our goal is to deliver great service and comfortable accommodation to all of our guests. Please give us another chance in the future so we can make sure your stay will be more enjoyable. We appreciate your feedback and we hope to welcome you again, Best Regards,

5 out of 5
My husband and I spent five nights at the Westgate for our 20th anniversary. The hotel is gorgeous and spotless. Our room was spacious and comfortable and the bathroom was larger than expected. The staff was friendly and catered to every need. My favorite amenity was the rooftop spa and pool. It is absolutely gorgeous and the pictures online don’t do it justice. There’s a spacious hot tub and pool. Large beach towels are provided as well as bar and restaurant items. There are many lounge chairs and umbrellas, as well as a beautiful fountain with tables and chairs. You will not be disappointed at the restaurant food either. The hotel location was right at the top of the Gaslamp district so we were able to easily walk to all kinds of shops and restaurants. The Westgate helped make our anniversary amazing and we will be back!

Posted by , from Leavittsburg, OH on Aug 8, 2019

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Comment from Hotel Management

Aug 8, 2019 by Donna - Guest Services Supervisor

Dear Jennifer, Thank you very much for taking the time to leave such a great review. It was very enjoyable reading it. We are happy you enjoyed the facilities of the hotel and that you found our staff to be helpful. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thank you again for sharing your experience with other travelers. We hope to welcome you again at our hotel, Best Regards from Westgate Team

3 out of 5
The property had a nice classic/old world feel. However they seemed short staffed, the check-in process was very slow and $40 per night to park a vehicle in the valet-only garage was ridiculous!!

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 6, 2019 by Beatriz Krause - Front Desk Manager

Dear Guest, Thank you for sending us your feedback. We appreciate that in order to improve our services. I sincerely apologize for the delay upon your arrival on check in. I hope you can give us another chance in the future. Best Regards,

4 out of 5
The hotel is excellent but it would be nicer to make clear that parking is not free and what the charges are for valet parking. Also, I didn’t like that I had to pay $20 per person to have access to the “spa” which is just a pool because the actual spa services have only 10% off I probably belong at a different level of hotel. But overall very luxurious.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Beatriz Krause - Front Desk Manager

Dear Houston, Thank you for taking the time to send us your feedback. We appreciate your comments in order to make our services better. We were happy to read you rated the hotel as excellent and found it luxurious. Best Regards,

4 out of 5
The property was clean but some of the furnishing/fixtures needed to be redone (small holes in the carpet,faucet leaked water, etc). The overall look of the hotel is quite ornate and grand in styling so I understand that it is difficult to upkeep. Excellent service and the food was delicious.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Donna

Dear Guest, Thank you for your review. We appreciate your feedback on what we need to improve. We are glad to hear our service affected on you having a good stay. We look forward to welcome you again at our property. Best Regards, Westgate Team

4 out of 5
The hotel is elegant! Staff are very helpful. It is centrally located and very near the places we visited. I will definitely recommend this hotel to my friends.

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 24, 2019 by Luis Sarabia- Guest Service's Supervisor

We appreciate you in taking the time to leave this review, I am happy to hear that your stay was a memorable stay. Thank you for choosing to stay with us during your visit to San Diego, we look forward to your next visit!!

Property Features

Westgate Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 11000 square feet (1022 square meters). A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Westgate Hotel. Parking is available for a fee. This 4.5-star San Diego hotel is smoke free.

  • 223 guestrooms or units
  • 19 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego Intl. Airport (SAN) (4.6 km / 2.8 mi)
  • Train station: San Diego Santa Fe Depot (0.8 km / 0.5 mi)
  • Metro station: Civic Center Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Westgate Hotel offers 223 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This San Diego hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Westgate Room - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Plaza Bar - This piano bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaVie. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should contact this property in advance by email or telephone with special requests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per night (rates may vary)
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Westgate
  • Westgate Hotel
  • Westgate Hotel San Diego
  • Westgate San Diego
  • Westgate Hotel Hotel
  • Westgate Hotel San Diego
  • Westgate Hotel Hotel San Diego

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.