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"Hotel is located near the interstate which is a convenient location. There seems to be nothing around except other hotels. Lobby area is locked from ... " More

By a verified traveler on Mon 03 Oct 2022

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Hotel Description

Hotel near Hotel Circle in San Diego

Oceanside stay

With a stay at this Mission Valley hotel, you'll be within half a mile (1 km) of Hotel Circle and 2 miles (3 km) of University of San Diego. Balboa Park and Sharp Memorial Hospital are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free full breakfast each morning.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Oct 16 - Oct 17

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible Tub, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Larger Room, 2 Queen Beds with Sofa Bed, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites San Diego - Zoo SeaWorld Area ratings based on 20 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites San Diego - Zoo SeaWorld Area

Everyone (9) Couples (1) Family (7)
4 out of 5
Hotel is located near the interstate which is a convenient location. There seems to be nothing around except other hotels. Lobby area is locked from 12a-6a which seems to be the only time that the front desk is not busy. More help is needed. Room was comfortable and breakfast was great. There were no vending machines, so I had to go to the pantry any time I wanted a soda and wait for the super busy clerks to get it for me. Hire some help.

Posted by on Oct 3, 2022

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3 out of 5
I honestly did not like anything about this property. We had a group of 3 adults and 3 kids. Our room was not what was showed on Travelocity. The front desk told me I paid for a smaller room. The ONE and only sink that we had was clogged and overflowed, the shower faucet was stuck and took mighty strength to turn on the water, the room phone did not work to call the front desk, and the sofa bed was like sleeping on springs. Not to mention the construction that was going on on the freeway and it kept us up all night. We stayed there two nights and had tickets to an event and were late because we had to changed rooms which made us late. This place is extremely gross and inconvenient.

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 27, 2022 by General Manager

Dear Angelica, First, we would like to apologize that you had such a poor experience at our hotel. We pride ourselves on providing clean, well-kept accommodations, and we are sorry we fell short during your time with us. Rest assured, we will discuss your comments with the respective teams to ensure we do not repeat the same mistakes. Thank you so much for sharing your thoughts with us, and we hope to have another chance to give you the stay you expect and deserve. John Loo, General Manager of Comfort Inn & Suites San Diego - Zoo Seaworld Area

1 out of 5
0/10 would not recommend. Besides the safety issue of NO STAIR AVAILABILITY for the four story hotel… We paid $40 for parking and struggled to find a parking spot each day. Day one I approached in-site security for assistance with people taking 2-3 of the spots and explained I had paid to park; the response I was given was they unable to assist me… PER PARKING SECURITY. Smh. Then, when we came to our room there weren’t enough accommodations for the people in our party. At the time of booking I told them 5 people in our party. We explained THEIR error and requested additional items to accommodate us and they told us they didn’t have enough bedding to supply us. I purely picked this place for the number of people accommodated and I am disappointed beyond belief. If you are coming to SD, stay at the Legacy just down a bit or at the LaQuinta Inn on Garnet. Don’t waste your money or vacation here.

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 19, 2022 by General Manager

Dear Holly, The issues you raise are important to us. Please accept our apologies for any concerns about safety and parking, as well as for any issues with the in-room amenities and service. Feedback like yours helps us improve, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us. John Loo, General Manager of Comfort Inn & Suites San Diego - Zoo Seaworld Area

4 out of 5

Posted by on May 27, 2022

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5 out of 5
I made my reservation through Travelocity and for some reason Travelocity canceled my hotel reservation. The staff at Comfort Inn & Suites calmly and quickly fixed the mistake and arranged a room for what I had already paid. They were very professional and kind.

Posted by , from King George on May 13, 2022

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Comment from Hotel Management

May 14, 2022 by General Manager

Dear Catherine, Our wonderful staff was happy to work with you on fixing the confusion with your reservation. We're glad you appreciated our efforts, and we look forward to seeing you again at Comfort Inn & Suites San Diego - Zoo SeaWorld Area! John Loo, General Manager of Comfort Inn & Suites San Diego - Zoo Seaworld Area

4 out of 5

Posted by , from SAN DIEGO on Mar 29, 2022

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5 out of 5
Staff was friendly. It was quiet, we stayed during the weekend and to be located by the the highway it’s quite. The steakhouse next to Comfort Inn their foods delicious.

Posted by on Feb 18, 2022

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Comment from Hotel Management

Feb 18, 2022 by General Manager

Dear KaPrai, From our hospitable team members to our quiet accommodations, we're happy to hear that you enjoyed everything we have to offer at Comfort Inn & Suites San Diego - Zoo SeaWorld Area. Please come back and see us again in the future!

1 out of 5
When I got to the room it was all dirty trash here on the bed towels all over the floor and then they changed us to different room but they charged for parking and then they charge the deposit and we never got the deposit back and still haven't

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 15, 2022 by General Manager

Dear John, We appreciate that you took the time to share your recent experience; however, it is very distressing to read about. Our primary goal is always to provide our guests with an enjoyable experience, and we are sorry to hear you feel we fell short this time around. We certainly take matters such as this very seriously, and your feedback will be forwarded to the management team. We wish you all the best as your travels continue.

5 out of 5
Good price, staff was great.

Posted by , from Yakima on Dec 7, 2021

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Comment from Hotel Management

Dec 9, 2021 by General Manager

Dear Patricia, Thank you for your stellar review of your recent visit with us at Comfort Inn & Suites San Diego - Zoo SeaWorld Area. We are thrilled to hear that our excellent value and spirit of service impressed you. If your travels ever bring you back our way, we hope you will rely on us for another five-star stay!

1 out of 5
There was a cockroach on the vanity and then I found a bug in the bed which I believe was a bed bug. The hotel felt dirty and dingy and I felt like the walls were closing in on me. I checked out a day early and went to a different hotel.

Posted by , from SPRINGVILLE on Oct 12, 2021

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Comment from Hotel Management

Oct 15, 2021 by General Manager

Dear Stephanie, Thank you for taking the time to let us know about your stay. It is disappointing to hear that our accommodations did not meet our high standards on this occasion and we apologize. Rest assured we will be discussing your comments and concerns with our team as we strive to improve our guest experience. The issue you raise regarding pests is a very serious one, and we will be conducting a thorough investigation of our accommodations to ensure there are no unwanted visitors anywhere on the property. We wish you safe future travels.

About the Comfort Inn & Suites San Diego - Zoo SeaWorld Area

Location 2485 Hotel Circle Place, San Diego, CA 92108

Property Features

Comfort Inn & Suites San Diego - Zoo SeaWorld Area offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites San Diego - Zoo SeaWorld Area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Diego hotel is smoke free.

  • 199 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Old Town Transit Center (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn & Suites San Diego - Zoo SeaWorld Area offers 199 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn SeaWorld
  • Comfort Inn Zoo
  • Comfort Inn Zoo SeaWorld
  • Comfort Inn Zoo SeaWorld Area
  • Comfort Inn Zoo SeaWorld Area San Diego
  • Comfort Zoo
  • Comfort Zoo SeaWorld Area
  • Comfort Zoo SeaWorld Area San Diego
  • SeaWorld Area
  • Zoo Area
  • Comfort Inn San Diego Zoo SeaWorld Area
  • Comfort Inn SeaWorld Area
  • Comfort San Diego Zoo SeaWorld Area
  • Comfort SeaWorld Area
  • Comfort Inn San Diego Zoo SeaWorld Area Hotel
  • Comfort Inn SeaWorld Area Hotel
  • Comfort Inn Suites San Diego Zoo SeaWorld Area
  • Comfort Inn Suites Zoo SeaWorld Area
  • Comfort Inn & Suites San Diego - Zoo SeaWorld Area Hotel
  • Comfort Inn & Suites San Diego - Zoo SeaWorld Area San Diego

You should know

  • Pool access available from 9:00 AM to 10 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.